Raley Email Notifications for Jira & JSM

Very flexible tool, it is possible to configure rules, triggers etc. I want to highlight that also Support is on highest level. I got assistance from vendor to setup this plugin per our needs. Many Thanks!!!

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  RaleyApps - Inversion Point

  Dear Artjom,

  Thanks for taking time to leave us a feedback!

  You mentioned that the app doesn't support notifications when a particular user has commented a ticket. Let me point you to the specific page on our wiki which describes how to express such a condition in Raley Emails Notifications: https://raleyapps.atlassian.net/wiki/spaces/RAL/pages/2883829/Conditional+notification+depending+on+who+is+commenting+the+ticket

  If this is not what you were looking for, please drop us a support request on support@raleyapps.com or on portal. We'd be glad to assist.

  Best,

  Vlad | Raley

We were almost at the decision to stop our Jira journey because we couldn't make the email notifications function how we needed them. I trialled many apps but Raley Email Notifications stood out tall amongst the rest. The team at RaleyApps is fantastic and were able to help with my strange and complicated requests so that we could begin using it how we needed it.

We use Raley for automated email chasing and the app works perfectly for that purpose. The support team has always been extremely helpful in helping us resolve issues or implementing solutions tailored to our organization's needs.

I would like to share my positive experience with the Raley implementation. The application and setup process proved to be remarkably straightforward, contributing to a seamless integration into our workflow. While the overall implementation was user-friendly, the standout aspect was the exceptional support provided during the notification setup. The assistance received was prompt, thorough, and ultimately ensured the successful configuration of notifications. Thanks to the outstanding support, our experience with Raley has been both efficient and effective.

We are using the Notifications for Cloud with approve via email and works perfectly. We have a little problems but they resolve them inmediately. They are very friendly and help you quickly.