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Raley Email Notifications for Jira & JSM

works with Jira Cloud

OVERALL RATINGS

INSTALLS

379

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appAI-assisted branded emails with preset templates and canned messages customized by Rovo AI to the last detail

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Reach people who are not in Jira.

Email people who are not Jira users: suppliers, executives, customers, addresses in custom fields, request participants, organizations. No licence needed, no exporting tickets to Outlook.

The email looks and says what you want.

Describe the email you need and a Rovo agent drafts the template with your logo, layout, and the right issue fields. Edit, save, reuse. Every notification looks like it came from your company, not from Atlassian.

Send and draft emails with Rovo agents

Send an allowed canned email from Rovo chat, with recipients, attachments, and field values filled in. Or describe the email you want and the Template Wizard drafts the Velocity template for you.

Supporting media

More details

Compare Jira Cloud notifications vs. Raley Email Notifications. With Raley, you can:

  • Notify non-Jira and non-JSM users
  • Send attachments and canned messages
  • Show any standard or custom field in emails
  • Bundle a user's notifications into one daily email
  • Trigger notifications on custom conditions
  • Customise subjects with Jira ticket values
  • Use your own logo, layout and design
  • Show all comments and issue history
  • Email an address from a custom field
  • Send different emails to different users
  • Attach inline and regular files from JSM tickets
  • Approve / Decline via email buttons
  • Notify via Email/Slack
  • And much more... Full list of features

Raley Template Wizard in Rovo: Our Rovo agent, built on Forge. Chat with it to:

  • Generate Velocity templates
  • Design notification layouts
  • Set up notifications, such as status changes
  • Choose fields for HTML Velocity templates
  • Get answers from our docs

See the Getting Started tutorial and Cookbook. We're happy to support you!

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Raley Email Notifications for Jira & JSM integrates with your Atlassian app

Version information

Version 6.10.0•for Jira Cloud

Release date
Oct 9th 2026
Summary
Minor version update
Details

Minor version update

Payment model
Paid via Atlassian
License type
Commercial

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