Raley Email Notifications for Jira / JSM

for Jira Cloud, Jira Server 8.0.0.m0021-eap07 - 8.19.1, Jira Data Center 8.0.0.m0021-eap07 - 8.19.1 and more
531 installs
Cloud Security Participant
  • Supported
  • Jira Service Management

Send tailor-made notifications for internal and external users in Jira and Jira Service Management via Email, Slack and HipChat

YouTube's thumbnail image for the video.

Notify everybody!

- Canned notifications from Jira issue

- internal and external users

- request participants, customers and organizations

- emails from custom fields

- non-users for tickets collected using Raley IntakeForms

Customize your email!

- All custom and standard fields

- Issue and comment attachments (including inline)

- Full control over Look-n-feel (content, CSS, layout, language)

- Send to CC and BCC

- Images

Say NO to email overload!

One nice email that contains digested issues with changes, comments and any fields that you might need. No more email overload!

More details

More details

Raley Email Notifications website

With Raley you can:

  • Notify people who are not Jira or JSM users
  • Send canned messages
  • Notify for specific issue type or on change of custom field to specific value
  • Show value of any standard or custom field in email
  • Aggregate notifications to a user into one email sent daily
  • Trigger notification on your own very custom condition
  • Customise subject with values from Jira ticket
  • Use your own logo, layout and design style in notifications
  • Show all comments and/or issue history
  • Send an email to address from custom field
  • Send different notifications to different users
  • Attach inline and regular files to email from JSM ticket or comment
  • Approve / Decline via email buttons
  • And much more... Complete list of features is available here: https://wiki.raleyapps.com/display/RAL/Features+of+Raley+Email+Notifications+-+cloud
  • Notify to Email/Slack

Read our blog, check out Getting started tutorial and see Cookbook for solutions. And we're happy to support you!

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more

This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Raley Email Notifications for Jira / JSM integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects

Gallery

Send a canned email right from the Jira issue view!