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    by Scitotec GmbHfor Jira Server 7.0.0 - 7.1.10
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    The SmartEcho Plugin empowers you to manage a huge variety and amount of incoming feedback, whether from client or collaborator

    The SmartEcho Plugin empowers you to manage a huge variety and amount of incoming feedback, whether from client or collaborator

    More details

    The SmartEcho real-time feedback solution is a two-way-interaction-system between a human being and a service provider.

    The former uses the SmartEcho App, the latter uses the SmartEcho Plugin for Jira. Together client and company are connected to exchange feedback in an utmost efficient way.

    With the Plugin you are able to generate SmartEcho QR Codes for each case. Supposing you’d like to monitor your hotel equipment, your new product launch or you would like to receive more information from the reader of your company magazine:

    Generate the QR Code in the Jira backend and preset some feedback information for the app user (e.g. the serial number of a specific vendor machine). Therefore you just need to fill in some text forms, the Plugin will do the rest.

    Print the code and place it on or nearby the object of interest. Done! Now the SmartEcho app user can scan the code and may use the data input screen of the app to send a request/feedback directly to your company's service.

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    10 users$1025 users$60050 users$1100100 users$2000250 users$4000500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

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    Version 0.6.4 Jira Server 7.0.0 - 7.1.10 Released 2016-08-18


    Initial release of the SmartEcho plugin.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SmartEcho Plugin for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SmartEcho Plugin for Jira. You're prompted to log into MyAtlassian. SmartEcho Plugin for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

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