Capture problem/solution steps and make jira issues come to life
Capture problem/solution steps and make jira issues come to life
Capture problem/solution steps and make jira issues come to life
Capture problem right from create issue dialog
iorad capture frame - records the problem steps
Automatically attached to the issue
When a user opens the new issue dialog, they will see a capture steps hyperlink. This will open the iorad capture frame.
The iorad capture frame opens. Once capturing begins, the user can click through the problem. The iorad application breaks it into steps, highlights the area and automatically generates a basic text description.
Once the user finishes the capturing and clicks done. The captured steps are automatically attached to the issue in Jira.
More details
The development team can follow exactly where the problem occured without having to play/pause a video.
If you’re a customer support agent, use iorad to easily show the solution and attach it to the ticket.
Reviews for cloud
(0)Sign in to write a reviewThere are no reviews yet. Be the first to review this app.
Reviews for server
(0)Sign in to write a reviewThere are no reviews yet. Be the first to review this app.
Reviews for Data Center
(0)Sign in to write a reviewThere are no reviews yet. Be the first to review this app.
Cloud Pricing
Server Pricing
Data Center Pricing
iorad inc. provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 1.0 • Jira Server 7.0.0 - 7.12.3 • Released 2015-08-28
Summary
1.0 Release
Details
Attach problem steps to jira issues
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate iorad capture steps via search. Results include app versions compatible with your Jira instance.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
Similar apps
