iorad capture steps
Capture problem/solution steps and make jira issues come to life
Capture problem right from create issue dialog
When a user opens the new issue dialog, they will see a capture steps hyperlink. This will open the iorad capture frame.
iorad capture frame - records the problem steps
The iorad capture frame opens. Once capturing begins, the user can click through the problem. The iorad application breaks it into steps, highlights the area and automatically generates a basic text description.
Automatically attached to the issue
Once the user finishes the capturing and clicks done. The captured steps are automatically attached to the issue in Jira.
The development team can follow exactly where the problem occured without having to play/pause a video.
If you’re a customer support agent, use iorad to easily show the solution and attach it to the ticket.
Privacy and security
The agent can see the detailed steps in the "View Issue Steps" tab in the issue details view.