Eclipse BIRT for SQL+JQL

We are heavy JIRA users because we use JIRA for business process automation including electronic forms and document clearing. Historically we exported the JIRA databases to a reporting platform and used Pentaho and other BI tools to produce reports and publications. Eclipse BIRT for JIRA gave us a native JIRA solution to produce complex, publication ready, Excel and Word reports. BIRT is well documented and is accessible by all our report writers. Since its adoption we've stopped using our other BI tools which simplifies our solutions and reduces our cost of operation.

We use Birt reports to have our specific charts and tables on the dashboard. We use it during our daily scrum to see if the team members booked the time in Jira, see project sucess in our own release charts and to notify about old and pending tickets. The newest verison brought the needed performnce boost so that the dashboard loads now in a few seconds. Support is great. Perfect answers in less than one day!

This product definitely boosted our dashboards to a whole new level. It provided us with a complete SQL access on our Jira data. Together with the open source report generator BIRT I was very quickly able to generate powerful reports that provides us with all the valuable important information in a very nice format. The BIRT report viewer gadget that comes with this product allows us to execute these reports in Jira dashboards. In the past I already had created a lot of reports with Crystal Reports, which we have implemented into our products that we sell to our customers. So far I am not missing a single feature that is available in Crystal Reports. On the other side I have already detected I lot of nice BIRT features that are missing in Crystal Reports. And last but not least I have to praise the awesome support. We were pushing the limits and had some difficulties to get our high aspirations fulfilled. But Pablo did an awesome job with his fast and very detailed emails. And at the end we got everything done to our highest satisfaction and everybody was happy.