• Minor bugfixes

• Minor bugfixes

• Minor bugfixes
• Compatibility update to jira 9.9 and 9.10

• Minor bugfixes
• Compatibility update to jira 9.9 and 9.10

Fixes

• 
Problem with validating the Insight objects field.
• Other minor bugfixes.

Fixes

• 
Problem with validating the Insight objects field.
• Other minor bugfixes.

• Minor bugfixes

• Minor bugfixes

• Problem with date time picker
• Other minor bugfixes

• Problem with date time picker
• Other minor bugfixes

• Problem with date time picker
• Other minor bugfixes

• Problem with making transitions in Jira with the MSSQL database.
• Problem with validating attachments on a workflow by using ScriptRunner.
• Problem with compatibility with the Refined app.
• Other minor bugfixes.

• Problem with making transitions in Jira with the MSSQL database.
• Problem with validating attachments on a workflow by using ScriptRunner.
• Problem with compatibility with the Refined app.
• Other minor bugfixes.

Bugfix release

Bugfix release

• The action in Jira automation provided by the Actions app does not return organizations, despite the fact that they exist in the service project.
• Jira 9.0.3 (EAP) fixes.

• The action in Jira automation provided by the Actions app does not return organizations, despite the fact that they exist in the service project.
• Jira 9.0.3 (EAP) fixes.

• An insight object with a long name causes layout problems on the transition screen.

• An insight object with a long name causes layout problems on the transition screen.

• When an option in the single select field contains a space at the end of the name or a space in the middle of the name, the value is not written to issue when added on the Actions screen.

• When an option in the single select field contains a space at the end of the name or a space in the middle of the name, the value is not written to issue when added on the Actions screen.

• When an option in the single select field contains a space at the end of the name or a space in the middle of the name, the value is not written to issue when added on the Actions screen.

• When an option in the single select field contains a space at the end of the name or a space in the middle of the name, the value is not written to issue when added on the Actions screen.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Possibility to validate the form by an external endpoint.

• Added support for the Table Grid Next Generation app.

• Bundled Fields can now be flagged as required on the specific transitions
• The jira.field.resolution.include property, which would display too many options visible for the customer is now respected by the app and works as intended
• Backslash in the text fields doesn't block the transition now

• Added support for the Table Grid Next Generation app.

• Bundled Fields can now be flagged as required on the specific transitions
• The jira.field.resolution.include property, which would display too many options visible for the customer is now respected by the app and works as intended
• Backslash in the text fields doesn't block the transition now

• Added support for the Table Grid Next Generation app.

• Bundled Fields can now be flagged as required on the specific transitions
• The jira.field.resolution.include property, which would display too many options visible for the customer is now respected by the app and works as intended
• Backslash in the text fields doesn't block the transition now

• Added support for the Table Grid Next Generation app.

• Bundled Fields can now be flagged as required on the specific transitions
• The jira.field.resolution.include property, which would display too many options visible for the customer is now respected by the app and works as intended
• Backslash in the text fields doesn't block the transition now

Improvement

- Add support for the global setting: Use ISO8601 standard in Date Picker.

Fix

- The date is incorrectly set in the Date Time custom field because it does not respect the Jira administration → System → General configuration → Advanced settings.

Improvement

- Add support for the global setting: Use ISO8601 standard in Date Picker.

Fix

- The date is incorrectly set in the Date Time custom field because it does not respect the Jira administration → System → General configuration → Advanced settings.

Improvement

- Add support for the global setting: Use ISO8601 standard in Date Picker.

Fix

- The date is incorrectly set in the Date Time custom field because it does not respect the Jira administration → System → General configuration → Advanced settings.

Improvement

- Add support for the global setting: Use ISO8601 standard in Date Picker.

Fix

- The date is incorrectly set in the Date Time custom field because it does not respect the Jira administration → System → General configuration → Advanced settings.

Fix

- Email notifications are not sent to comments added on the Actions screen.

Fix

- Email notifications are not sent to comments added on the Actions screen.

Fix

- Email notifications are not sent to comments added on the Actions screen.

Fix

- Email notifications are not sent to comments added on the Actions screen.

Fixes

- Problem with Electronic Signature app: When a user's password contains a backslash, the Signature custom field does not accept it and displays “Invalid user or password".

- A transition dialog from Actions does not dismiss after clicking Save button.

- An automation action "Add organizations" does not share requests on the portal.

- An automation action "Set Priority to issue" does not trigger an SLA update.

- Problem with displaying abbreviations of months in the Date Picker depending on the language set.

Fixes

- Problem with Electronic Signature app: When a user's password contains a backslash, the Signature custom field does not accept it and displays “Invalid user or password".

- A transition dialog from Actions does not dismiss after clicking Save button.

- An automation action "Add organizations" does not share requests on the portal.

- An automation action "Set Priority to issue" does not trigger an SLA update.

- Problem with displaying abbreviations of months in the Date Picker depending on the language set.

Fixes- Problem with Electronic Signature app: When a user's password contains a backslash, the Signature custom field does not accept it and displays “Invalid user or password".- A transition dialog from Actions does not dismiss after clicking Save button.- An automation action "Add organizations" does not share requests on the portal.- An automation action "Set Priority to issue" does not trigger an SLA update.- Problem with displaying abbreviations of months in the Date Picker depending on the language set.

Fixes

- Problem with Electronic Signature app: When a user's password contains a backslash, the Signature custom field does not accept it and displays “Invalid user or password".

- A transition dialog from Actions does not dismiss after clicking Save button.

- An automation action "Add organizations" does not share requests on the portal.

- An automation action "Set Priority to issue" does not trigger an SLA update.

- Problem with displaying abbreviations of months in the Date Picker depending on the language set.

Improvement

- Upgrade to the latest Insight API version.

Fixes

- The transition cannot be performed when the sub-field from Bundled Field (custom field from Extension for Jira Service Management) has quotes in its name.

- The Select and Cascading Select fields required on the Actions screen set the default value.

Improvement

- Upgrade to the latest Insight API version.

Fixes

- The transition cannot be performed when the sub-field from Bundled Field (custom field from Extension for Jira Service Management) has quotes in its name.

- The Select and Cascading Select fields required on the Actions screen set the default value.

Improvement

- Upgrade to the latest Insight API version.

Fixes

- The transition cannot be performed when the sub-field from Bundled Field (custom field from Extension for Jira Service Management) has quotes in its name.

- The Select and Cascading Select fields required on the Actions screen set the default value.

Improvement

- Upgrade to the latest Insight API version.

Fixes

- The transition cannot be performed when the sub-field from Bundled Field (custom field from Extension for Jira Service Management) has quotes in its name.

- The Select and Cascading Select fields required on the Actions screen set the default value.

Fixes

- Validation for Date Picker and Date Time Picker custom field does not work.

- Problem with displaying custom fields from Insight, Rich Text and Bundled Fields from Extension on the Actions screen after clicking directly from URL.

- Problem with editing Insight custom fields which are referring to another Insight custom fields.

- Incorrect size of single select custom field on the Actions screen.

Fixes

- Validation for Date Picker and Date Time Picker custom field does not work.

- Problem with displaying custom fields from Insight, Rich Text and Bundled Fields from Extension on the Actions screen after clicking directly from URL.

- Problem with editing Insight custom fields which are referring to another Insight custom fields.

- Incorrect size of single select custom field on the Actions screen.

Fixes- Validation for Date Picker and Date Time Picker custom field does not work.- Problem with displaying custom fields from Insight, Rich Text and Bundled Fields from Extension on the Actions screen after clicking directly from URL. - Problem with editing Insight custom fields which are referring to another Insight custom fields.- Incorrect size of single select custom field on the Actions screen.- Problem with Actions screen for Jira 7.6 - 7.8

Fixes

- Validation for Date Picker and Date Time Picker custom field does not work.

- Problem with displaying custom fields from Insight, Rich Text and Bundled Fields from Extension on the Actions screen after clicking directly from URL.

- Problem with editing Insight custom fields which are referring to another Insight custom fields.

- Incorrect size of single select custom field on the Actions screen.

- Problem with Actions screen for Jira 7.6 - 7.8

Improvements

- When the transition from Actions is opened on the Customer Portal, a new URL is generated. This link can be used to share transition screen with others.

- The section name on the Request Details View has been changed from "Actions" to "More actions".

Fixes

- Placeholders from Insight in the "Filter issue scope" field are not respected on the transition screens.

- Despite Use default setting, the "None" value is available on the select list.

- A "Comment on transition" feature adds external comment (It should be internal).

- Using Actions on the transition results in duplicating values in the Component/s and Fix version/s if they are not unique per project.

- Problems with correct saving of values from Date/Time pickers custom fields if Default time zone is set in the Customer profile.

- Compatibility with Theme Extension app: when theming is enabled on the Request Details View, the custom field values are removed after opening transition screen.

Improvements

- When the transition from Action is opened on the Customer Portal, a new URL is generated. This link can be used to share transition screen with others.

- The section name on the Request Details View has been changed from "Actions" to "More actions".

Fixes

- Placeholders from Insight in the "Filter issue scope" field are not respected on the transition screens.

- Despite Use default setting, the "None" value is available on the select list.

- A "Comment on transition" feature adds external comment (It should be internal).

- Using Actions on the transition results in duplicating values in the Component/s and Fix version/s if they are not unique per project.

- Problems with correct saving of values from Date/Time pickers custom fields if Default time zone is set in the Customer profile.

- Compatibility with Theme Extension app: when theming is enabled on the Request Details View, the custom field values are removed after opening transition screen.

Improvements

- When the transition from Action is opened on the Customer Portal, a new URL is generated. This link can be used to share transition screen with others.

- The section name on the Request Details View has been changed from "Actions" to "More actions".

Fixes

- Placeholders from Insight in the "Filter issue scope" field are not respected on the transition screens.

- Despite Use default setting, the "None" value is available on the select list.

- A "Comment on transition" feature adds external comment (It should be internal).

- Using Actions on the transition results in duplicating values in the Component/s and Fix version/s if they are not unique per project.

- Problems with correct saving of values from Date/Time pickers custom fields if Default time zone is set in the Customer profile.

- Compatibility with Theme Extension app: when theming is enabled on the Request Details View, the custom field values are removed after opening transition screen.

Improvements

- When the transition from Action is opened on the Customer Portal, a new URL is generated. This link can be used to share transition screen with others.

- The section name on the Request Details View has been changed from "Actions" to "More actions".

Fixes

- Placeholders from Insight in the "Filter issue scope" field are not respected on the transition screens.

- Despite Use default setting, the "None" value is available on the select list.

- A "Comment on transition" feature adds external comment (It should be internal).

- Using Actions on the transition results in duplicating values in the Component/s and Fix version/s if they are not unique per project.

- Problems with correct saving of values from Date/Time pickers custom fields if Default time zone is set in the Customer profile.

- Compatibility with Theme Extension app: when theming is enabled on the Request Details View, the custom field values are removed after opening transition screen.

Improvements

- Support for Insight fields: increase the limit of searching objects to 100 000. Note: It increases time of loading options in the Insight dropdown.

- Improve support for Insight fields when Refined app is enabled.

Fixes

- The Attachments field does not allow to attach files to the request (IE 11).

- Adding attachment on the transition screen (from Actions) to the request is not stored in the issue history in database.

- The arrow icon has a different size for two-line action name.

- Lack of support for Default user time zone: When entering the ticket through the portal and viewing the details after submission, all times are shown using the customer's selected time zone, however when the customer tries to execute the transition via the add-on, the date/time field is part of the transition and shows in UTC time. That behaviour occurs only if the Default user time zone is changed from "System default" to any other.

Improvements

- Support for Insight fields: increase the limit of searching objects to 100 000. Note: It increases time of loading options in the Insight dropdown.

- Improve support for Insight fields when Refined app is enabled.

Fixes

- The Attachments field does not allow to attach files to the request (IE 11).

- Adding attachment on the transition screen (from Actions) to the request is not stored in the issue history in database.

- The arrow icon has a different size for two-line action name.

- Lack of support for Default user time zone: When entering the ticket through the portal and viewing the details after submission, all times are shown using the customer's selected time zone, however when the customer tries to execute the transition via the add-on, the date/time field is part of the transition and shows in UTC time. That behaviour occurs only if the Default user time zone is changed from "System default" to any other.

Improvements

- Support for Insight fields: increase the limit of searching objects to 100 000. Note: It increases time of loading options in the Insight dropdown.

- Improve support for Insight fields when Refined app is enabled.

Fixes

- The Attachments field does not allow to attach files to the request (IE 11).

- Adding attachment on the transition screen (from Actions) to the request is not stored in the issue history in database.

- The arrow icon has a different size for two-line action name.

- Lack of support for Default user time zone: When entering the ticket through the portal and viewing the details after submission, all times are shown using the customer's selected time zone, however when the customer tries to execute the transition via the add-on, the date/time field is part of the transition and shows in UTC time. That behaviour occurs only if the Default user time zone is changed from "System default" to any other.

Improvements

- Support for Insight fields: increase the limit of searching objects to 100 000. Note: It increases time of loading options in the Insight dropdown.

- Improve support for Insight fields when Refined app is enabled.

Fixes

- The Attachments field does not allow to attach files to the request (IE 11).

- Adding attachment on the transition screen (from Actions) to the request is not stored in the issue history in database.

- The arrow icon has a different size for two-line action name.

- Lack of support for Default user time zone: When entering the ticket through the portal and viewing the details after submission, all times are shown using the customer's selected time zone, however when the customer tries to execute the transition via the add-on, the date/time field is part of the transition and shows in UTC time. That behaviour occurs only if the Default user time zone is changed from "System default" to any other.

Improvements

- Support for Rich Text custom field from Extension for Jira Service Desk app

- Translation support for Approvers field

- Translation support for fields in the validation message: Attachment, Assignee, Reporter

- Required single select custom field doesn't show the option None. Instead, it reloads the first option in options list.

Fixes

- When Export issue (from Extension for Jira Service Desk app) is enabled, Actions panel is duplicated on Request Details View.

- The comment filled in the transition pop-up is not accessible in post functions.

Improvements

- Support for Rich Text custom field from Extension for Jira Service Desk app

- Translation support for Approvers field

- Translation support for fields in the validation message: Attachment, Assignee, Reporter

- Required single select custom field doesn't show the option None. Instead, it reloads the first option in options list.

Fixes

- When Export issue (from Extension for Jira Service Desk app) is enabled, Actions panel is duplicated on Request Details View.

- The comment filled in the transition pop-up is not accessible in post functions.

Improvements

- Support for Rich Text custom field from Extension for Jira Service Desk app

- Translation support for Approvers field

- Translation support for fields in the validation message: Attachment, Assignee, Reporter

- Required single select custom field doesn't show the option None. Instead, it reloads the first option in options list.

Fixes

- When Export issue (from Extension for Jira Service Desk app) is enabled, Actions panel is duplicated on Request Details View.

- The comment filled in the transition pop-up is not accessible in post functions.

Improvements

- Support for Rich Text custom field from Extension for Jira Service Desk app

- Translation support for Approvers field

- Translation support for fields in the validation message: Attachment, Assignee, Reporter

- Required single select custom field doesn't show the option None. Instead, it reloads the first option in options list.

Fixes

- When Export issue (from Extension for Jira Service Desk app) is enabled, Actions panel is duplicated on Request Details View.

- The comment filled in the transition pop-up is not accessible in post functions.

Improvements

- Add possibility to display links from Actions on the top of right panel on the Request Details View

- Add support for translation of Satisfaction field on the transition screen

- Redesign Get Help page

Fixes

- The transition screen from Actions is displayed on the bottom of page when Theme Extension app is enabled.

- Errors if user uploads attachments on the transition screen from Actions (on the Customer Portal)

- Problem with compatibility between Actions and Insight- Problem with editing fields on the transition screen from Actions (on the Customer Portal)

Improvements

- Add possibility to display links from Actions on the top of right panel on the Request Details View

- Add support for translation of Satisfaction field on the transition screen

- Redesign Get Help page

Fixes

- The transition screen from Actions is displayed on the bottom of page when Theme Extension app is enabled.

- Errors if user uploads attachments on the transition screen from Actions (on the Customer Portal)

- Problem with compatibility between Actions and Insight- Problem with editing fields on the transition screen from Actions (on the Customer Portal)

Improvements

- Add possibility to display links from Actions on the top of right panel on the Request Details View

- Add support for translation of Satisfaction field on the transition screen

- Redesign Get Help page

Fixes

- The transition screen from Actions is displayed on the bottom of page when Theme Extension app is enabled.

- Errors if user uploads attachments on the transition screen from Actions (on the Customer Portal)

- Problem with compatibility between Actions and Insight- Problem with editing fields on the transition screen from Actions (on the Customer Portal)

Improvements

- Add possibility to display links from Actions on the top of right panel on the Request Details View

- Add support for translation of Satisfaction field on the transition screen

- Redesign Get Help page

Fixes

- The transition screen from Actions is displayed on the bottom of page when Theme Extension app is enabled.

- Errors if user uploads attachments on the transition screen from Actions (on the Customer Portal)

- Problem with compatibility between Actions and Insight- Problem with editing fields on the transition screen from Actions (on the Customer Portal)

Fixes

- CTRL+V shortcut doesn't work for Number custom fields. Also this field doesn't work with AZERTY keyboard.

- Email notifications don't work if Comment field is added on the transition with "Notify" option.

Fixes

- CTRL+V shortcut doesn't work for Number custom fields. Also this field doesn't work with AZERTY keyboard.

- Email notifications don't work if Comment field is added on the transition with "Notify" option.

Fixes

- CTRL+V shortcut doesn't work for Number custom fields. Also this field doesn't work with AZERTY keyboard.

- Email notifications don't work if Comment field is added on the transition with "Notify" option.

Fixes

- CTRL+V shortcut doesn't work for Number custom fields. Also this field doesn't work with AZERTY keyboard.

- Email notifications don't work if Comment field is added on the transition with "Notify" option.

Fixes: - Hyperlinks aren't configured in the description on the transition screen (on the Customer Portal).- Comment which is entered during the transition is added as an internal comment. The problem occurs when the 'Notify" option is enabled.

Fixes: - Hyperlinks aren't configured in the description on the transition screen (on the Customer Portal).- Comment which is entered during the transition is added as an internal comment. The problem occurs when the 'Notify" option is enabled.

Fixes: - Hyperlinks aren't configured in the description on the transition screen (on the Customer Portal).- Comment which is entered during the transition is added as an internal comment. The problem occurs when the 'Notify" option is enabled.

Fixes: - Hyperlinks aren't configured in the description on the transition screen (on the Customer Portal).- Comment which is entered during the transition is added as an internal comment. The problem occurs when the 'Notify" option is enabled.

Fix- If you select an option of a mandatory radio button field and then want to select something in another field (also radio button), this already made selection is deleted.

Fix- If you select an option of a mandatory radio button field and then want to select something in another field (also radio button), this already made selection is deleted.

Fix- If you select an option of a mandatory radio button field and then want to select something in another field (also radio button), this already made selection is deleted.

Fix- If you select an option of a mandatory radio button field and then want to select something in another field (also radio button), this already made selection is deleted.

Bug with editing workflow actions has been fixed.

Bug with editing workflow actions has been fixed.

Bug with editing workflow actions has been fixed.

The following improvement has been made: * Translation of "Satisfaction" field on the transition screen. The following bugs have been fixed: * Description text covered scroll on the transition screen. * "None" option from the Single Select didn't work on the transition screen. * Comment entered during transition wasn't included in the notification email. * After changing username, users weren't saved in the User Picker custom field. * Problem with editing automation rule: Add organizations. * Displaying Radio Buttons and Checkboxes as a Single Select fields. * Editing Reporter on the transition screen was impossible.

The following improvement has been made: * Translation of "Satisfaction" field on the transition screen. The following bugs have been fixed: * Description text covered scroll on the transition screen. * "None" option from the Single Select didn't work on the transition screen. * Comment entered during transition wasn't included in the notification email. * After changing username, users weren't saved in the User Picker custom field. * Problem with editing automation rule: Add organizations. * Displaying Radio Buttons and Checkboxes as a Single Select fields. * Editing Reporter on the transition screen was impossible.

The following improvement has been made: * Translation of "Satisfaction" field on the transition screen. The following bugs have been fixed: * Description text covered scroll on the transition screen. * "None" option from the Single Select didn't work on the transition screen. * Comment entered during transition wasn't included in the notification email. * After changing username, users weren't saved in the User Picker custom field. * Problem with editing automation rule: Add organizations. * Displaying Radio Buttons and Checkboxes as a Single Select fields. * Editing Reporter on the transition screen was impossible.

The following improvement has been made: * Translation of "Satisfaction" field on the transition screen. The following bugs have been fixed: * Description text covered scroll on the transition screen. * "None" option from the Single Select didn't work on the transition screen. * Comment entered during transition wasn't included in the notification email. * After changing username, users weren't saved in the User Picker custom field. * Problem with editing automation rule: Add organizations. * Displaying Radio Buttons and Checkboxes as a Single Select fields. * Editing Reporter on the transition screen was impossible.

Compatibility with Jira Data Center has been added.

Compatibility with Jira Data Center has been added.

The "Comment on transition" option (in the configuration) has been restored.

The following bugs have been fixed:

• Adding select to the screen with Actions caused an error.
• Fix Version/s and Affect Version/s fields displayed values from all projects, also archived versions.

The following bugs have been fixed:

• It was unable to edit workflow if the name of transition included "&".
• Problem with displaying longer names of options.
• Problem with using conditions.

The following bug has been fixed: a satisfaction field wasn't saved in the database.

Release Notes

Release notes

• Support for Jira Service Desk 3.3
• Added possibility to notify user when comment is added
• Added support file
• Fixed java-script bug

• Fixed critical bug: field or customfield hasn't been found on transition screen

• Independece of Extensions for JSD - Extensions is no needed more for this plugin
• Use Attachments on transitions screen
• Use workfow status from JSD in transition screen
• Fix bug for Internet Explorer 11
• Fix bug in automation

We have fixed issue with missing action links for customers

Read the full Release Notes here.

Full Release Notes Link. This version is for Jira7 only.

Full Release Notes Link. This version is for Jira7 only.

This version is for Jira7 only.

Please read release notes from Extension plugin.

This version is for Jira6 only.

Please read release notes from Extension plugin.

This version is for Jira6 only.

Please read release notes from Extension plugin.

• Support for Jira 7 and Jira Service Desk 3.0

• Ability to set password field when using Workflow Actions