Actions for Jira Service Management

for Jira Server 7.6.0 - 7.13.18, Jira Data Center 7.6.0 - 7.13.18 and more
1,002 installs
  • Supported
  • Jira Service Management

Extend self-service and automation possibilities in Jira Service Management

Extended automation possibilities

Set up automation rules which auto-assign agents to created issues based on the reporter's language or what the reporter's email contains.

More involved customers

Don't limit customers to commenting on their requests every time they need to change something, and enable them to edit it themselves.

Detailed feedback about the support process

Extend the customer surveys with additional questions and let customers access them directly from the request.

More details

Actions app unleashes the power of customer transitions and adds to the automation possibilities of Jira Service Management, enabling to implement the best ITIL practices.

Use cases include:

To further improve your Service Management experience, also check out:

Privacy and security

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Vendor privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more