Actions for Jira Service Management

for Jira Cloud, Jira Server 8.16.0 - 9.11.1, Jira Data Center 8.16.0 - 9.11.1 and more
1,177 installs
Cloud Security Participant
  • Supported
  • Jira Service Management

As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more

Enhance the self-service capabilities of your Customer Portal. Let your customers perform additional actions and interact more

Extended automation possibilities

Set up automation rules which auto-assign agents to created issues based on the reporter's language or what the reporter's email contains.

More involved customers

Don't limit customers to commenting on their requests every time they need to change something, and enable them to edit it themselves.

Detailed feedback about the support process

Extend the customer surveys with additional questions and let customers access them directly from the request.

More details

Looking to download our app? Take the next step by visiting our website's contact form and connecting with our sales team to get the best pricing and assistance for purchasing the app.

Actions app unleashes the power of customer transitions and adds to the automation possibilities of Jira Service Management, enabling to implement the best ITIL practices.

Use cases include:

To further improve your Service Management experience, also check out:

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



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