Ensure limited access for authorized persons only via enhanced security: in addition to the username and password, a registered mobile device will be used each login time to generate a PIN code valid for half a minute.
315
Customers have installed this app in at least 315 active instances.
315
Customers have installed this app in at least 315 active instances.
by syracom AGfor Jira Server 8.3.0 - 8.17.0, Jira Data Center 8.3.0 - 8.17.0 and more versions
Versions available for Jira Server 7.2.0 - 8.2.6
Jira Data Center 7.4.4 - 8.2.6
Jira Data Center 7.4.4 - 8.2.6
Unsupported
This app isn't formally supported.
Supported
syracom AG supports this app.
Supported
syracom AG supports this app.
Strong Security via two-factor authentication made in Germany without the need of an external system, also supporting Jira mobile
Strong Security via two-factor authentication made in Germany without the need of an external system, also supporting Jira mobile
Strong Security
Seamless Integration
Support of different mobil authenticators
Just install via Marketplace: you do not have to patch/customize anything nor does the add-on needs to communicate to a third-party system over the internet!
Jira Service Desk supported for native Jira users not agents.
Different authenticator apps are supported. You decide which one fits your needs and infrastructure:
- TOTP with (free) mobile authenticators available for iOS, Android, etc.
- hardware tokens
- FIDO2/webauthN
Strong Security
Seamless Integration
Support of different mobil authenticators
Ensure limited access for authorized persons only via enhanced security: in addition to the username and password, a registered mobile device will be used each login time to generate a PIN code valid for half a minute.
Just install via Marketplace: you do not have to patch/customize anything nor does the add-on needs to communicate to a third-party system over the internet!
Jira Service Desk supported for native Jira users not agents.
Different authenticator apps are supported. You decide which one fits your needs and infrastructure:
- TOTP with (free) mobile authenticators available for iOS, Android, etc.
- hardware tokens
- FIDO2/webauthN
More details
The default login for Atlassian tools is based on username and password: this is not a strong authentication as both values can be easily passed/copied to other persons using them in parallel to the owner. A secure login depends on multiple aspects and combine e.g. knowledge with physical gadgets, which cannot be duplicated that easily. If the gadget will be stolen, it is useless without the knowledge aspect. One sample of such a secure login is a 2-factor authentication using user name/password and a mobile device as key code generator resp. authenticator.
ATTENTION: a mobile authenticator is not a barcode reader!
To use strong security, the SYRACOM add-on has to be installed and activated as described in our Administrator's Guide. Furthermore you must have an authenticator app installed on your mobile device. You can use every app which is compliant to the RFC 6238 standard. Please read the Users Guide having listed examples for different mobile phones and operation systems!
More details
The default login for Atlassian tools is based on username and password: this is not a strong authentication as both values can be easily passed/copied to other persons using them in parallel to the owner. A secure login depends on multiple aspects and combine e.g. knowledge with physical gadgets, which cannot be duplicated that easily. If the gadget will be stolen, it is useless without the knowledge aspect. One sample of such a secure login is a 2-factor authentication using user name/password and a mobile device as key code generator resp. authenticator.
ATTENTION: a mobile authenticator is not a barcode reader!
To use strong security, the SYRACOM add-on has to be installed and activated as described in our Administrator's Guide. Furthermore you must have an authenticator app installed on your mobile device. You can use every app which is compliant to the RFC 6238 standard. Please read the Users Guide having listed examples for different mobile phones and operation systems!
Reviews for cloud
(13)Sign in to write a review
Well,
2FA is nice, but this software has not matured enough - half of my users encounter problems almost impossible to work around. Looking forward to next stable & bugfree release, then a possible 4 or 5 star!
Dear Ole,
thank you for your honest and fair feedback. We will take it as motivation in order to receive the 4 or 5 stars from you soon. Feedback is important to us, so please feel free to contact us directly every time if there is a problem or simply a suggestion, to make the plugin better. We try our best to respond to any kind of feedback as soon as possible and try to learn and improve every day. This especially permits to the different types of installations our customers have. Even with a small customer base like at the moment, it is interesting how much differ the installations and configurations of our customers. And with each feedback, we learn more about useful testing scenarios and how to reproduce different installation scenarios.
Best regards,Alexander
Reviews for server
(13)Sign in to write a review
Whitelisting IP's are not working.
Nice addon. Easy to setup and works fine! We use it with whitelisting an IP Range and this works also behind a reverse proxy.
So far we have been able to test the 2fa only with a small user base, which worked pretty well! However, for us it is a problem, that it is currently not possible to whitelist IP's and blacklist user groups. In general I would prefer to have some more configuration options like disabling the "syracom" dialog when a user configures his device etc.
Hi, I am trialing the add on however having issues when I try to use the IP whitelist. I have logged tickets (SL-72 and SL-75) but haven't had a response. Please could someone get back to me as I think this is just what I am looking for, if i can get it working with specific IP's
Well,
2FA is nice, but this software has not matured enough - half of my users encounter problems almost impossible to work around. Looking forward to next stable & bugfree release, then a possible 4 or 5 star!
Dear Ole,
thank you for your honest and fair feedback. We will take it as motivation in order to receive the 4 or 5 stars from you soon. Feedback is important to us, so please feel free to contact us directly every time if there is a problem or simply a suggestion, to make the plugin better. We try our best to respond to any kind of feedback as soon as possible and try to learn and improve every day. This especially permits to the different types of installations our customers have. Even with a small customer base like at the moment, it is interesting how much differ the installations and configurations of our customers. And with each feedback, we learn more about useful testing scenarios and how to reproduce different installation scenarios.
Best regards,Alexander
Reviews for Data Center
(13)Sign in to write a reviewWell,
2FA is nice, but this software has not matured enough - half of my users encounter problems almost impossible to work around. Looking forward to next stable & bugfree release, then a possible 4 or 5 star!
Dear Ole,
thank you for your honest and fair feedback. We will take it as motivation in order to receive the 4 or 5 stars from you soon. Feedback is important to us, so please feel free to contact us directly every time if there is a problem or simply a suggestion, to make the plugin better. We try our best to respond to any kind of feedback as soon as possible and try to learn and improve every day. This especially permits to the different types of installations our customers have. Even with a small customer base like at the moment, it is interesting how much differ the installations and configurations of our customers. And with each feedback, we learn more about useful testing scenarios and how to reproduce different installation scenarios.
Best regards,Alexander
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$100 | 25 users$500 | 50 users$750 | 100 users$1,000 | 250 users$1,750 | 500 & upAdditional pricing details |
| 50 users$750/year | 100 users$1,000/year | 250 users$1,250/year | 500 users$1,500/year | 750 users$1,750/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
syracom AG provides support for this app.
syracom AG provides support for this app.
Vendor support resources
Documentation
Find out how this app works.
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Documentation
Find out how this app works.
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 2.8.1.0 • Jira Server 8.3.0 - 8.17.0 • Released 2021-02-04
Summary
BugFix Release
Details
- Windows Hello now supported
- UI Fixes
- Secure login profiles of users who are deleted from the system are also removed
- The message when deleting a token in the 2FA User Manager no longer shifts the table
Versions
Version 2.8.1.0 • Jira Data Center 8.3.0 - 8.17.0 • Released 2021-02-04
Summary
BugFix Release
Details
- Windows Hello now supported
- UI Fixes
- Secure login profiles of users who are deleted from the system are also removed
- The message when deleting a token in the 2FA User Manager no longer shifts the table
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Secure Login (2FA) - Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Secure Login (2FA) - Jira. You're prompted to log into MyAtlassian. Secure Login (2FA) - Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Secure Login (2FA) - Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Secure Login (2FA) - Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Secure Login (2FA) - Jira. You're prompted to log into MyAtlassian. Secure Login (2FA) - Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Secure Login (2FA) - Jira versions compatible with your instance, you can look through our version history page.
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