459
Customers have installed this app in at least 459 active instances.
459
Customers have installed this app in at least 459 active instances.
    by DevinitiTop Vendor
    Deviniti is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.1.0 - 7.13.0 and more versions
    Versions available for Jira Server 6.0.5 - 7.0.11
    Supported
    Deviniti supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Deviniti supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Integrate multiple Jira instances. Connect teams and organizations and automate tickets synchronization

    Integrate multiple Jira instances. Connect teams and organizations and automate tickets synchronization

    Integrate multiple Jira instances. Connect teams and organizations and automate tickets synchronization

    Boost teamwork across multiple Jira instances

    Secure and control

    Quick start and easy setup

    Real-time tickets synchronization. Speed up teams communication and traceability.

    Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.

    Guided setup with demo project. Jira project oriented and global, shared configurations.

    Boost teamwork across multiple Jira instances

    Secure and control

    Quick start and easy setup

    Real-time tickets synchronization. Speed up teams communication and traceability.

    Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.

    Guided setup with demo project. Jira project oriented and global, shared configurations.

    More details

    Are you looking for complex issue synchronization in modern way? Do you have different teams that need to communicate through Jira? IssueSYNC is here to help you out!

    Top functionalities include:

    • Selective Jira issues synchronization
    • Better security for sensitive data
    • Separate communication channels
    • Connect different Jira versions
    • Server-Server, Cloud-Server and Cloud-Cloud integration
    • Communication and synchronization behind firewall, proxy, SSL

    Communication options:

    • Workflow transitions
    • Comments & External comments
    • Fields
    • Attachments
    • Worklogs
    • Sub-tasks

    Selected features:

    • Automated or manual sync
    • Performance Dashboard
    • Advanced Monitoring and Diagnostic
    • Bulk synchronization

    Have a look here to see the documentation for Cloud version or Server version.

    Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!

    More details

    Are you looking for complex issue synchronization in modern way? Do you have different teams that need to communicate through Jira? IssueSYNC is here to help you out!

    Top functionalities include:

    • Selective Jira issues synchronization
    • Better security for sensitive data
    • Separate communication channels
    • Connect different Jira versions
    • Server-Server, Cloud-Server and Cloud-Cloud integration
    • Communication and synchronization behind firewall, proxy, SSL

    Communication options:

    • Workflow transitions
    • Comments & External comments
    • Fields
    • Attachments
    • Worklogs
    • Sub-tasks

    Selected features:

    • Automated or manual sync
    • Performance Dashboard
    • Advanced Monitoring and Diagnostic
    • Bulk synchronization

    Have a look here to see the documentation for Cloud version or Server version.

    Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!

    Reviews for cloud

    (19)
    Sign in to write a review
    by Grigory Tukmachev on 2017-07-06
    Hello! We are service development company and use own Jira, but some of our customers want to use they own Jira. In this case - we need to copy all data from customer's Jira into own. The question is: if we have to install this plugin into both - own and customer's Jira servers for copying FROM external TO own Jira only? Because it can be an issue... we looking for a way to install a sync solution into own Jira only.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.

    by Julien Fritsch on 2016-07-25
    Very interesting and useful product indeed. But is it me or the set up is just a huge task probably even very hard to maintain ? While my testing, I can not been able to find & create a template for the field mapping. And since I'm not sure that all our projects use exactly all the same fields, so this means that in the end I'll have 7 projects to sync * 5 issues types each = 35 contracts to be defined, each with more or less the same template. It's a very too long task to be done. Is there anything that can avoid such an hard set up ?
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Thank you for your feedback!

    We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.

    by Tyler Freeze on 2016-06-08
    We have an offshore organization that does our QA work with their own JIRA system. We want to sync that system with our own. Will the product and user license have to be purchased once by each organization (our own and our offshore testers)? Or will only one organization need to purchase the product and user license?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl

    by Barış Ergün on 2016-06-01
    We have two instances those belong to two different customers. One with a Jira user of 500 and other is 2000. Will the licencing be calculated for these Jira user tiers? Does the plug-in need to be licenced in both instance?
    Was this review helpful?YesNo
    Deviniti

    In general, yes. The each plugin copy requires a valid license. That is the current Atlassian Marketplace model.

    However, we offer other licensing options depending on user tiers, number of instances. For details please contact plugins@intenso.com.pl

    by Infra Struktur on 2016-04-15
    We have an one onsite instance, and we want to use one cloud instance. Is it possible to sync between these two?
    Was this review helpful?YesNo
    Deviniti

    Yes, you can synchronize Server-Cloud as well.

    Reviews for server

    (19)
    Sign in to write a review
    by Unknown on 2018-08-19
    Server-Cloud is working ooonly when creating issue first time in cloud (but attachments will not be synchronized even then). All other variants to sync while updating an issue server->cloud, cloud->server are not working. Issue creation server->cloud is not working. Really bad experience.
    Was this review helpful?YesNo
    by NEGAR JALALIAN on 2018-05-03
    after I updated the plugin , as a normal task, suddenly whole Jira sync crashed and I lost all my contracts and all the syncs I had with vendors
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Shawn Danisa on 2017-10-30
    Hi there, I think this is a great tool for synchronization. I went through the documentation and some reviews. I just wish to confirm if this plugin will be able to sychronize fields created with Portfolio for JIRA, and Parent Links to an Epic ? If so, this will be super awesome. Regards
    Was this review helpful?YesNo
    by Grigory Tukmachev on 2017-07-06
    Hello! We are service development company and use own Jira, but some of our customers want to use they own Jira. In this case - we need to copy all data from customer's Jira into own. The question is: if we have to install this plugin into both - own and customer's Jira servers for copying FROM external TO own Jira only? Because it can be an issue... we looking for a way to install a sync solution into own Jira only.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.

    by Julien Fritsch on 2016-07-25
    Very interesting and useful product indeed. But is it me or the set up is just a huge task probably even very hard to maintain ? While my testing, I can not been able to find & create a template for the field mapping. And since I'm not sure that all our projects use exactly all the same fields, so this means that in the end I'll have 7 projects to sync * 5 issues types each = 35 contracts to be defined, each with more or less the same template. It's a very too long task to be done. Is there anything that can avoid such an hard set up ?
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Thank you for your feedback!

    We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.

    Reviews for Data Center

    (19)
    Sign in to write a review
    by Grigory Tukmachev on 2017-07-06
    Hello! We are service development company and use own Jira, but some of our customers want to use they own Jira. In this case - we need to copy all data from customer's Jira into own. The question is: if we have to install this plugin into both - own and customer's Jira servers for copying FROM external TO own Jira only? Because it can be an issue... we looking for a way to install a sync solution into own Jira only.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.

    by Julien Fritsch on 2016-07-25
    Very interesting and useful product indeed. But is it me or the set up is just a huge task probably even very hard to maintain ? While my testing, I can not been able to find & create a template for the field mapping. And since I'm not sure that all our projects use exactly all the same fields, so this means that in the end I'll have 7 projects to sync * 5 issues types each = 35 contracts to be defined, each with more or less the same template. It's a very too long task to be done. Is there anything that can avoid such an hard set up ?
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Thank you for your feedback!

    We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.

    by Tyler Freeze on 2016-06-08
    We have an offshore organization that does our QA work with their own JIRA system. We want to sync that system with our own. Will the product and user license have to be purchased once by each organization (our own and our offshore testers)? Or will only one organization need to purchase the product and user license?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl

    by Barış Ergün on 2016-06-01
    We have two instances those belong to two different customers. One with a Jira user of 500 and other is 2000. Will the licencing be calculated for these Jira user tiers? Does the plug-in need to be licenced in both instance?
    Was this review helpful?YesNo
    Deviniti

    In general, yes. The each plugin copy requires a valid license. That is the current Atlassian Marketplace model.

    However, we offer other licensing options depending on user tiers, number of instances. For details please contact plugins@intenso.com.pl

    by Infra Struktur on 2016-04-15
    We have an one onsite instance, and we want to use one cloud instance. Is it possible to sync between these two?
    Was this review helpful?YesNo
    Deviniti

    Yes, you can synchronize Server-Cloud as well.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$40050 users$600100 users$1,000250 users$2,000500 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.50
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Deviniti is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Deviniti is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2017-02-24

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 2.6.2 Jira Server 7.1.0 - 7.13.0 Released 2018-12-12

    Summary

    Bugfix Release

    Details

    Field mapping synchronization issue - affects custom aliases for field mapping.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Issue SYNC - Synchronization for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue SYNC - Synchronization for Jira. You're prompted to log into MyAtlassian. Issue SYNC - Synchronization for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue SYNC - Synchronization for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Issue SYNC - Synchronization for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.