Jira Data Center 7.4.0 - 8.3.1
Multiple Jira instances integration. Automatic Jira issues, fields, comments sync. Connect teams and organizations
Multiple Jira instances integration. Automatic Jira issues, fields, comments sync. Connect teams and organizations
Multiple Jira instances integration. Automatic Jira issues, fields, comments sync. Connect teams and organizations
Boost teamwork across multiple Jira instances
Secure and control
Quick start and easy setup
Real-time tickets synchronization. Speed up teams communication and traceability.
Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.
Guided setup with demo project. Jira project oriented and global, shared configurations.
Boost teamwork across multiple Jira instances
Secure and control
Quick start and easy setup
Real-time tickets synchronization. Speed up teams communication and traceability.
Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.
Guided setup with demo project. Jira project oriented and global, shared configurations.
Boost teamwork across multiple Jira instances
Secure and control
Quick start and easy setup
Real-time tickets synchronization. Speed up teams communication and traceability.
Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.
Guided setup with demo project. Jira project oriented and global, shared configurations.
More details
Are you looking for complex issue synchronization in modern way? Do you have different teams that need to communicate through Jira? IssueSYNC is here to help you out!
Top functionalities include:
- Selective Jira issues synchronization
- Better security for sensitive data
- Separate communication channels
- Connect different Jira versions
- Server-Server, Cloud-Server and Cloud-Cloud integration
- Communication and synchronization behind firewall, proxy, SSL
Communication options:
- Workflow transitions
- Comments & External comments
- Fields
- Attachments
- Worklogs
- Sub-tasks
Selected features:
- Automated or manual sync
- Performance Dashboard
- Advanced Monitoring and Diagnostic
- Bulk synchronization
Have a look here to see the documentation for Cloud version or Server version.
Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!
More details
Are you looking for complex issue synchronization in modern way? Do you have different teams that need to communicate through Jira? IssueSYNC is here to help you out!
Top functionalities include:
- Selective Jira issues synchronization
- Better security for sensitive data
- Separate communication channels
- Connect different Jira versions
- Server-Server, Cloud-Server and Cloud-Cloud integration
- Communication and synchronization behind firewall, proxy, SSL
Communication options:
- Workflow transitions
- Comments & External comments
- Fields
- Attachments
- Worklogs
- Sub-tasks
Selected features:
- Automated or manual sync
- Performance Dashboard
- Advanced Monitoring and Diagnostic
- Bulk synchronization
Have a look here to see the documentation for Cloud version or Server version.
Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!
More details
Are you looking for complex issue synchronization in modern way? Do you have different teams that need to communicate through Jira? IssueSYNC is here to help you out!
Top functionalities include:
- Selective Jira issues synchronization
- Better security for sensitive data
- Separate communication channels
- Connect different Jira versions
- Server-Server, Cloud-Server and Cloud-Cloud integration
- Communication and synchronization behind firewall, proxy, SSL
Communication options:
- Workflow transitions
- Comments & External comments
- Fields
- Attachments
- Worklogs
- Sub-tasks
Selected features:
- Automated or manual sync
- Performance Dashboard
- Advanced Monitoring and Diagnostic
- Bulk synchronization
Have a look here to see the documentation for Cloud version or Server version.
Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!
Reviews for cloud
(21)Sign in to write a review
Hi Chris,
We requires both synchronization sides to install the app, so decision about what and when will be synchronized is under control of both sides (security reasons). Natural consequence is to have both apps licensed and as 90% or more apps we follow Atlassian's Marketplace licensing model. It matches license cost with Jira user tier. From time to time someone is trying to argue with that but at the end hundreds of thousands apps are sold that way.
By the rule we follow Atlassian's licensing model but also make exceptions. One upcoming option it to buy cheaper license for external Jira and manage all licenses in master Jira.
Please, read our licensing details (https://intenso.atlassian.net/wiki/spaces/SYNTWO/pages/786137288/Licensing) or contact our support for more details.
At the moment IssueSYNC (like every other add-on) belongs to their Jira instance. So if you have two Jira instances with separate licenses, then you also need two plugin licenses.
As a clarification: you do not pay twice, you pay once for each license.- Your customer (Jira A) has to get a license- You (Jira B) have to get a license
Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.
Thank you for your feedback!
We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.
Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl
Reviews for server
(21)Sign in to write a review
Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.
Thank you for your feedback!
We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.
Reviews for Data Center
(21)Sign in to write a reviewYes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.
Thank you for your feedback!
We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.
Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl
In general, yes. The each plugin copy requires a valid license. That is the current Atlassian Marketplace model.
However, we offer other licensing options depending on user tiers, number of instances. For details please contact plugins@intenso.com.pl
Yes, you can synchronize Server-Cloud as well.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$400 | 50 users$600 | 100 users$1,000 | 250 users$2,000 | 500 & upAdditional pricing details |
| 50 users$250/year | 100 users$400/year | 250 users$800/year | 500 users$1,300/year | 750 users$1,500/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Deviniti is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Deviniti is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Deviniti is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2019-03-15
Summary
Minor version update
Details
Minor version updateVersions
Version 3.0 • Jira Server 8.3.2 • Released 2019-08-21
Summary
Field Mapping upgrade
Details
IssueSYNC 3.0 is compatible with 2.x versions and Jira Cloud.
New Features:
- Field Mapping now supports Expose & Receive logic.
Improvements:
- Connection is a required field for synchronization scheme and can not be changer later on. You can edit connection itself.
- Field synchronization problems are more precisely described in Problems section.
- More precise problem description.
- Improved synchronization stability & reliability.
- A lot of minor improvements under the hood
Bugfixes:
- Request Type synchronization fix
- Due Date synchronization fix
- Other minior bugfixes
Versions
Version 3.0 • Jira Data Center 7.5.0 - 8.3.2 • Released 2019-08-21
Summary
Field Mapping upgrade
Details
IssueSYNC 3.0 is compatible with 2.x versions and Jira Cloud.
New Features:
- Field Mapping now supports Expose & Receive logic.
Improvements:
- Connection is a required field for synchronization scheme and can not be changer later on. You can edit connection itself.
- Field synchronization problems are more precisely described in Problems section.
- More precise problem description.
- Improved synchronization stability & reliability.
- A lot of minor improvements under the hood
Bugfixes:
- Request Type synchronization fix
- Due Date synchronization fix
- Other minior bugfixes
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Issue SYNC - Integration for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Issue SYNC - Integration for Jira. You're prompted to log into MyAtlassian. Issue SYNC - Integration for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Issue SYNC - Integration for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Issue SYNC - Integration for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Issue SYNC - Integration for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Issue SYNC - Integration for Jira. You're prompted to log into MyAtlassian. Issue SYNC - Integration for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Issue SYNC - Integration for Jira versions compatible with your instance, you can look through our version history page.
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