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Zephyr - Test Management and Automation for Jira

works with Jira Cloud, Jira Server 10.0.0 - 10.6.1, Jira Data Center 11.0.0 - 11.3.12 and more

OVERALL RATINGS

INSTALLS

14,871

SUPPORT

  • Partner Supported
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TRUST SIGNALS

Reviews for cloud

3.9/ 5

Based on 381 out of 494 reviews across hosting types

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 381 reviews

  • Kamran Zaheer

    Posted on Oct 8, 2026

    It is good for test case management but not a good fit overall for automation.

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  • Stefanus Hermawan

    Posted on Oct 1, 2026

    use it for year now, found it really easy to integrate with Jira to track the user story and projects, keep all the test case organized and easily to filter

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  • Nader Elbana

    Posted on Jun 20, 2026

    I have had an excellent experience using SmartBear Zephyr for test management. It is a powerful and reliable tool that significantly improves the overall testing workflow. One of the standout features is its seamless integration with Jira, which makes it very easy to link test cases with user stories, track execution, and maintain full visibility of the testing process. This integration enhances collaboration between QA and development teams and keeps everything well-organized in one place. The interface is intuitive and easy to use, even for less experienced testers. Creating, managing, and executing test cases is straightforward, and features like test cycles and execution tracking help ensure proper test coverage. Additionally, the reporting capabilities provide clear insights into testing progress, making it easier to monitor quality and make informed decisions. Overall, SmartBear Zephyr is an excellent test management solution. It is efficient, easy to use, and highly beneficial for teams looking to streamline their QA processes. I would highly recommend it to any QA team, especially those already using Jira.

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  • Saif Ullah

    Posted on Jun 9, 2026

    Very intuitive and easy to use. The call to test feature, customizable fields, ability to quickly select all test cases based on filters are very helpful.

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  • Vu Nguyen

    Posted on Jun 4, 2026

    I tried Zephyr and found it easy to use and well integrated with Jira. However, I decided not to adopt it because the licensing cost is based on all Jira users rather than just the QA team members who need it. For a team with only 4–5 QA engineers, the pricing was not cost-effective. I also found the feature set too basic for our testing and automation needs. Overall, it may be suitable for teams with simple requirements, but it was not the right fit for our organization.

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