Microsoft 365 for Jira & JSM (Teams & Outlook Integration)

We had some little issues configuring the plugin but the support was really quick and clean. Special thanks to Benjamin Linser for his dedicated support.

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  yasoon - Microsoft 365 for Jira

  Hi there Mario, thank you so much for this review! We're happy that we were able to help you out and hope you enjoy the integration between Microsoft and Jira :) Beni says hi!
  Best,

  Britta from yasoon

This plug-in, and the support of it, have saved hundreds of hours for our daily workflow! Great product!

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  yasoon - Microsoft 365 for Jira

  Hi there Laura,

  That's amazing feedback! Who doesn't need to save time? We're glad you took yours to write this review ;) Happy to have customers like you. Please let us know if you ever need anything or have any ideas on how to improve the Microsoft 365 for Jira integration.

  Best,

  Britta from yasoon

Very good and useful application. Great and fast support team.

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  yasoon - Microsoft 365 for Jira

  Thank you so much, Rafal! We hope you keep on enjoying Microsoft 365 for Jira. Whenever you have something to add, we're here.

  Best,

  Britta from yasoon

A game-changer for customer relations and Jira integration! We've been using this app for a few weeks, mainly on the Outlook side, to handle customer requests. Our main goal was to maintain a personalized, human customer relationship rather than a rigid, "ticket-centric" approach with automated emails. This app perfectly allows us to do that. The Outlook integration itself is incredible. On top of that, the support team has been outstanding. We've been in touch almost daily to discuss minor bugs or request new features, and they are always highly responsive and present. The application is extremely comprehensive. While our initial use-case was Outlook, the multiple integrations provided allow us to use the app for many other purposes (for example, we now use the Teams integration for our internal ticketing). A huge thank you to Benjamin for his kindness, patience, and amazing support throughout our project! 10/4 stars ! ;)

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  yasoon - Microsoft 365 for Jira

  Hi there Maxime!

  Wow, we feel like astronomics collecting all those stars…!

  Thank you for this review and for sharing how you use Microsoft 365 for Jira to keep customer communication personal while working seamlessly with Jira. It is great to hear that Outlook and Teams are both supporting your workflows.

  We also appreciate the kind words about Benjamin and our team! Thanks again for the trust!

  Best, Britta from yasoon

We are using all the M365 Integration of Yasoon for 3+ years now and wouldn’t want to work without the M365 for Jira integration anymore. It has massively improved transparency and traceability in our daily work. The support team is excellent, and feature requests are taken very seriously. Meetings with Patrick and Benjamin are always insightful and inspiring—you can really feel Yasoon’s positive and efficient drive. Thanks a lot to the whole team! 10/4 Stars!

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  yasoon - Microsoft 365 for Jira

  Hi there Albin,

  thank you so much! Give us all the stars you have <3 Your long-time trust over the past years means a lot to us. It's amazing to hear that Microsoft 365 for Jira has become an essential part of your daily work and helps improve collaboration across your teams.

  Best, Britta from yasoon