Simple Tasklists

Simple Task list is really outstanding, the possibility to add tasks anywhere in a ticket and even use jql to filter for these tasks is really handy when it comes to work in teams with task lists. One of the best features is that the opentasks query is per task which makes neat filters like this possible: openTasks ~ currentUser() AND openTasks is not EMPTY We create tasks and mention agents or users behind the task, even if the ticket is assigned to somebody else the ticket will be in the users to do as long as the task isn't checked. And since the query works per task it doesn't matter if there are more unresolved tasks beneath the one the user was mentioned in. The support is also great with fast reaction to issues.

Great...except that it steals the focus when viewing an issue, thus defeating the point of JIRA's numerous keyboard shortcuts.

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  Top Shelf Solutions

  Hi Paul,

  thank you for the review. As for stealing the focus, we only maintain focus within the task field when you actually give it focus, so you can continue adding tasks without having to click on the field every time. If the behavior you're seeing is different, would you mind reaching out to our support with a few more details?

This is a great product and beneficial for small companies as well as large organizations. Creating various templates ensure that no task is forgotten and our users do not need to create sub-tasks for each part of the work as they have done prior to the installation of Simple Tasklists. This counts in an instance like ours with over 1 million issues. The integration with Jira Automation addon is also very useful for some of our teams. Sverrir Tynes Origo

We continue to really like Simple Tasklist. We like it enough that we are trying to implement the Workflow condition that a Jira cannot be marked 'Resolved' unless all the tasks are complete. How to do that is outlined here... https://simpletasks.tss.io/docs_workflows.php Our problem with that implementation is that the "Resolved" button does not even show up if the tasks are not complete. Our end users have no idea why they cannot mark their Jira Done. It would be much preferred to allow the user to see and click the "Resolve" button. This brings up a popup (with time spent, etc.). If the user clicks OK, the user should be told they cannot Resolve the issue because tasks have not been completed. Unfortunately, we will probably have to turn off the feature for now because of incoming user complaints.

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  Top Shelf Solutions

  Hi Marc,

  Thank you for the review. You are correct, hiding the a workflow transition button is not an ideal user experience. I've added a ticket on our end to look into improving that part of the functionality. I'll keep you posted on that.

  Cheers,- Anthony

We love this add-on. We were using another tasklist add-on before, but this one is much easier to use than our previous solution. There's also been a couple times where we've had to reach out to support for assistance, and they've been phenomenal - very responsive, and quick to release a new update when an issue was discovered. I'd give this one (and this developer) 5 stars if it would let me!