Surveys for Jira - Jira Customer Surveys

for Jira Cloud, Jira Server 8.13.0 - 9.14.1, Jira Data Center 8.13.0 - 9.14.1 and more
456 installs
CLOUD FORTIFIED
  • Jira Service Management
  • Jira Software

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Jira customer satisfaction surveys. Define conditions, company branding, permission handling and custom questions

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Enjoy extensive configurability for your surveys

The most versatile custom surveys - create unlimited questions of any type, select multiple recipients or groups, modify rating scale, apply corporate branding, get analytics on customer satisfaction, and more!

Get a dashboard with customer satisfaction metrics

Get analytics on your support team's quality with a survey dashboard providing the customer satisfaction metrics and visual rating reports for a quick health check.

Tailor your surveys in any way you want

Analyze all aggregated survey data in one Custom Table Report, organized in a sortable, searchable table that you can further filter based on various criteria. On top of that, use automation endless possibilities of SIL.

More details

Send surveys based on work done in Jira tickets. Aggregate, analyze and act based on survey results.

  • Configurability: personalize surveys, define custom questions, trigger points, use stars or numbers in your rating, apply filters and send surveys for single users, several users, or even groups
  • Quick: get ready with 1-click prepopulated surveys
  • Freedom: Set up survey rules for automatic surveys or trigger surveys manually at any time
  • Permissions: define access levels to survey feedback
  • Reporting: view main stats on a survey dashboard, measure average rating dynamics, drill down to detailed survey results in an exportable Custom Table Report to analyze all aggregated survey data in one place
  • Take action: take your surveys to the next level with SIL scripting and add any automation you need based on survey results - assign, transition, create tickets, add automatic comments and more!

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Certification

CLOUD FORTIFIED

This app offers additional security, reliability, and support through:

  • Cloud security participation
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  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

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Resources

Gallery

Add any types of custom questions