BigGantt - Gantt Chart for Jira

Requires 3rd party cookies. A total NoGo.

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  Appfire

  Dear Ralf,
  Thank you for taking your time and leaving a review for us. Be informed that, depending on your browser, you can selectively allow only our plugin's cookies to be required. Should you be unsure how to do that, please let us know via our Support Portal.
  Best regards,
  BigPicture Team

When this app work with no problem, this app is great. But, sometime, after version up the app, exporting to PDF doesn't work. I'm using atlassian cloud so no way to roll back. Please test exporting to PDF with BigTemplate before release.

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  Appfire

  Hello 重見穂高!

  Thank you for taking your time and leaving us feedback. We are glad that you enjoyed using the App despite the mentioned issue. 

  Our team performs exhaustive testing of the product before releasing it to customers, however, the difficulties with the export feature can have multiple root causes. Having that said, we highly recommend reporting it via our Service Desk so that we conduct the analysis and bring you a satisfying solution. Our Support Team approaches every case individually to provide the best possible assistance.

  Kind Regards,

  BigPicture Team

After 5 months of use, so many BUGs! Lately, the Gantt app just reset all the due dates and start date ! which cause chaos.

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  Appfire

  Hey Avner,

  Sorry to see you've had a bad experience with BigGantt.

  Having that read, we've deep-dived in our ticket registering system but found only one support request coming from you, and it wasn't related to due and start dates being reset. So, it appears like we haven't been given a chance to approach this particular issue, and since we're quite sure this wasn't of the app's fault but rather a misconfiguration issue, we'd still love to offer you our help with this.

  Please, reach out to us via our Help Center. In case we haven't heard from you for a while, we'll try to re-establish a connection with you over the same ticket you raised.

  Kind Regards,

  SoftwarePlant

BigGantt is an amazing application. Don't let the initial configuration phase get you off - if you want a gantt overview of your tasks, this is the one app that will solve it. It is flexible enough for any implementation, allowing different hierarchy priorities and possibility to easily reschedule single tasks or full groups (+ordering, +groping, +JQL filters, +much more). It provides much needed overview to everybody involved. Now, word of advice, if installed "as-is" (or with BigPicture), this application adds a maintenance overhead to task organisation. To automate this maintenance we have chosen to install the following Jira plugins: * JMWE to automatically set task start and end dates upon task state transitions (https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions) * Automation For Jira to get start and end dates from sprints (https://marketplace.atlassian.com/apps/1215460/automation-for-jira) * Timesheet Reports and Gadgets for time reporting (https://marketplace.atlassian.com/apps/294/timesheet-reports-and-gadgets) This suite gives us the possibility to visually plan ahead and to follow epics completion based on estimated time burndown of the individual tasks. As an additional feature, BigGantt also allows to create a "ghost" version of a planning and be able to visually compare the real development with the initial planning a month or two down the line.

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  Appfire

  Hello Daniel,

  This is one of those reviews worth living for that makes us want to keep doing what we do. Thank you very much for this. A thousand words couldn't express the way we felt when reading it. It provides so much value to ourselves as a company and the app vendor and we believe it provides even more value to others - new and potential users.

  We really want to keep up our work not to disappoint clients like yourself.

  Once more thank you for this outstanding feedback.

  Sincerely yours,

  SoftwarePlant

24 Aug'22: Facing error "Loading Crashed".

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  Appfire

  Thank you Ripin for your note. We are sorry to hear you are experiencing some issues with our app. We highly encourage you to contact our Experts via our Service Desk in order to investigate your instance individually and resolve the BigGantt loading issues you are experiencing. We’ll try to do our best to provide a quick and efficient solution.

  Best Regards,

  BigPicture Team