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    Connector for Salesforce and Jira Cloud

    by zAgilefor Jira Cloud
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    Unsupported
    This app isn't formally supported.

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    Free app

    zAgileConnect delivers rich Salesforce and Jira Cloud integration. Supports integration of Jira Issues with Salesforce objects

    zAgileConnect delivers rich Salesforce and Jira Cloud integration. Supports integration of Jira Issues with Salesforce objects

    zAgileConnect delivers rich Salesforce and Jira Cloud integration. Supports integration of Jira Issues with Salesforce objects

    Search, Link, and Create Issues from Salesforce

    Improve collaboration between teams

    View Salesforce data in Jira for faster resolution

    From within Salesforce, zAgileConnect allows you to create new or link to existing Jira issues, search for specific issues, track issue status, view details, link to any in the search result set, and directly edit.

    By enabling easy exchange of comments and attachments between Salesforce and Jira, zAgileConnect helps improve collaboration between Customer Support and Product Engineering teams

    Engineering can access related Case information in Jira without needing Salesforce accounts. Case information available in each Issue that has related Case(s) aids prioritization, investigation, and resolution.

    More details

    *Requires Salesforce package installation*

    https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B4rwWEAR

    zAgileConnect provides powerful bidirectional integration of information between Salesforce and Jira. It improves coordination between teams across the two applications so that both sides may efficiently collaborate, exchange information, and track various activities as they work on various customer-centric tasks -- without needing to go back and forth between applications. The goal of this integration is to bridge the gap between Sales, Support and Engineering, and allow them to work more efficiently towards resolving customer-related tasks. zAgileConnect delivers integration and flows specifically targeted for Customer Support (i.e. Case-centric). Other Salesforce objects, such as Account, Lead, custom objects, etc. and related workflows will also be supported in future releases. zAgileConnect allows Support teams to work efficiently with engineering.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

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    Versions

    Jira Cloud • Released 2021-02-14

    Summary

    Updates corresponding to zAgileConnect package 1.13

    Details

    Requires zAgileConnect Salesforce package.

    https://www.zagile.com/kb/relnotes/

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Connector for Salesforce and Jira Cloud.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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