462
Customers have installed this app in at least 462 active instances.
462
Customers have installed this app in at least 462 active instances.
    by //SEIBERT/MEDIA - StepShotTop Vendor
    //SEIBERT/MEDIA - StepShot is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Confluence Cloud, Confluence Server 5.8.2 - 6.12.2 and more versions
    Versions available for Confluence Server 5.6.1 - 5.7.6
    Supported
    //SEIBERT/MEDIA - StepShot supports this app.

    Get support

    Supported
    //SEIBERT/MEDIA - StepShot supports this app.

    Get support

    Automate creation of IT Processes&Product Documentation: screenshot-based KB articles, runbooks, manuals, how-to guides

    Automate creation of IT Processes&Product Documentation: screenshot-based KB articles, runbooks, manuals, how-to guides

    Automate creation of IT Processes&Product Documentation: screenshot-based KB articles, runbooks, manuals, how-to guides

    Capture Process

    Edit separate steps

    Styled publishing

    StepShot creates screenshot and text description on every mouse click.

    Annotate images with text, arrows, highlights, blur, sequence numbers and more!

    Control your exported page look and feel through a customizable template.

    Capture Process

    Edit separate steps

    Styled publishing

    StepShot creates screenshot and text description on every mouse click.

    Annotate images with text, arrows, highlights, blur, sequence numbers and more!

    Control your exported page look and feel through a customizable template.

    More details

    Atlassian's Codegeist Popular Choice Add-on Winner!

    It's all about time saving.

    StepShot is an intuitive and powerful tool that lets you create detailed step-by-step procedure guides.

    We know the pain of creating KB articles.

    • Create tons of screenshots.
    • Use image editor to annotate them.
    • Upload them as attachments.

    Painful and slow...

    StepShot - is all-in-one product to do this!

    • Grab screenshots AND EVEN text descriptions on every mouse click;
    • Edit screenshots later with a built-in editor - arrows, highlights, blur!
    • Upload all the guide to Confluence - and build a great support story with one click!
    • Available for Windows and Mac users!

    Imagine documenting and editing each step of the workflow procedure until it looks and reads perfectly!

    Why should I try StepShot now?

    • Free trial: document hundreds of procedures during one month!
    • StepShot is unique - no similar tool that boosts working with Confluence so DRAMATICALLY.
    • You are guaranteed to have longer and happier life with less stress!

    More details

    Atlassian's Codegeist Popular Choice Add-on Winner!

    It's all about time saving.

    StepShot is an intuitive and powerful tool that lets you create detailed step-by-step procedure guides.

    We know the pain of creating KB articles.

    • Create tons of screenshots.
    • Use an image editor to annotate them.
    • Upload them as attachments.

    Painful and slow...

    StepShot - is an all-in-one product to do this!

    • Grab screenshots AND EVEN text descriptions on every click;
    • Edit screenshots later with a built-in editor - arrows, highlights, blur!
    • Upload a ready-to-share guide to Confluence - and pass the knowledge with one click!
    • Available on Windows and Mac!

    Imagine documenting and editing each step of the workflow procedure until it looks and reads perfectly!

    Why should I try StepShot now?

    • Free trial: document hundreds of procedures during one month!
    • StepShot is unique - no similar tool that boosts your Confluence productivity so DRAMATICALLY.
    • You are guaranteed to have longer and happier life with less stress!

    Reviews for cloud

    (24)
    Sign in to write a review
    by Daniel Hopper on 2017-10-11
    Excellent tool, saved me tons of time. Support was quick and very helpful.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Jason Massey on 2017-08-18
    Excellent tool under active development. The support is fantastic and they were very prompt to respond and resolve our issues.
    Was this review helpful?YesNo
    by bbjarn on 2017-08-14
    This plug-in has greatly improved our documentation workflows. The team at StepShot are extremely helpful and very thorough when providing support.
    Was this review helpful?YesNo
    by Stephen Kwok on 2017-08-14
    Amazing Product
    Was this review helpful?YesNo
    by Yousef Rabah on 2017-05-25
    Started using Step-Shot recently and the product is out of the box amazing; ability to create step by step documentation to all your needs. I think it would be great to add few steps needed to start using product (desktop app install silent, that in confluence need to allow third party connection and login is needed first); I was stuck at first but customer support replied promptly to all my needs and showed me how to use the product. Excellent product! Update: May 24-2017. I recently interacted with support and within a really short period they resolved my issue quickly. Great support and great product!
    Was this review helpful?YesNo

    Reviews for server

    (24)
    Sign in to write a review
    by Андрей Харациди on 2018-12-14
    I'm trying to use this plugin but the default publishing templates are not usable for my needs. Documentation for custom templates creation is outdated since 1st of October 2018 https://stepshot.atlassian.net/wiki/spaces/SFCKB/pages/83820567/How+to+create+new+or+edit+existing+publishing+template I created an issue on developer's support portal two days ago and got no reaction at all.
    Was this review helpful?YesNo
    by Thomas Wollner on 2017-11-30
    StepShot is really a very good tool! The support is fast, very helpful and friendly. Everything you expect from good support! Go on like this!
    Was this review helpful?YesNo
    by Mike Gamelin on 2017-11-09
    Thank you for this product that help making procedure to our users easily.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    //SEIBERT/MEDIA - StepShot

    And it gets even better - we now support Mac!

    by Jason Massey on 2017-08-18
    Excellent tool under active development. The support is fantastic and they were very prompt to respond and resolve our issues.
    Was this review helpful?YesNo
    by bbjarn on 2017-08-14
    This plug-in has greatly improved our documentation workflows. The team at StepShot are extremely helpful and very thorough when providing support.
    Was this review helpful?YesNo

    Reviews for Data Center

    (24)
    Sign in to write a review
    by Jason Massey on 2017-08-18
    Excellent tool under active development. The support is fantastic and they were very prompt to respond and resolve our issues.
    Was this review helpful?YesNo
    by bbjarn on 2017-08-14
    This plug-in has greatly improved our documentation workflows. The team at StepShot are extremely helpful and very thorough when providing support.
    Was this review helpful?YesNo
    by Stephen Kwok on 2017-08-14
    Amazing Product
    Was this review helpful?YesNo
    by Yousef Rabah on 2017-05-25
    Started using Step-Shot recently and the product is out of the box amazing; ability to create step by step documentation to all your needs. I think it would be great to add few steps needed to start using product (desktop app install silent, that in confluence need to allow third party connection and login is needed first); I was stuck at first but customer support replied promptly to all my needs and showed me how to use the product. Excellent product! Update: May 24-2017. I recently interacted with support and within a really short period they resolved my issue quickly. Great support and great product!
    Was this review helpful?YesNo
    by Michael Sedovic on 2017-03-28
    SHUT UP AND TAKE MY MONEY, were my exact words when I saw this at Summit '16. User adoption didn't seem to take off until the MAC compatible version was complete but I am glad it has. When I first encountered it I had recently spent hours putting together user guides for my organization. A snip-it/snag-it here, MS Paint to add some arrows and wording, maybe a cut and paste into a Word doc, then upload to the site (I could have pasted the content directly to the page but old habits die hard.) I installed a home instance of Confluence just to play with this. I timed myself doing it the old way and then using StepShot. I'd done the old way for years and was proficient. Easily a 60% reduction in time. Granted that is from a 15 minute task to 6 but that adds up fast. Not to mention that was out of the box with StepShot. Very intuitive after I got it set up. (I had any issue with the install but that's what I get for using IE). I even reached out to the lead developer a few times for some help. This is a fun add-on and makes life easier. I actually go out and find things to build guides for now because of the ease of use. I hope the enhancements keep coming.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    //SEIBERT/MEDIA - StepShot

    Michael, thank you for this amazing review!

    Sasha Reminnyi,

    StepShot Team

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$10050 users$300100 users$500250 users$750500 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Confluence Cloud apps are priced based on the number of Confluence users on your instance. For example, if you have Confluence Cloud (25 users), you pay the 25-user price for apps.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. The app tier should match the licensed user tier of the Atlassian product. For example, if you have a Confluence license for 500 users, you should purchase the 500-user tier for apps. Even if fewer users want to use the app than your Atlassian product license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    //SEIBERT/MEDIA - StepShot is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    //SEIBERT/MEDIA - StepShot is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Confluence Cloud Released 2018-08-10

    Summary

    New Features Release

    Details

    • Possibility to edit the layout of a guide directly on the Confluence page

    Versions

    Version 62 Confluence Server 5.8.2 - 6.12.2 Released 2018-08-28

    Summary

    New features release and minor UX improvements

    Details

    • blurring effect is now preserved within the preview section
    • adding umlaut (Ä, Ö, Ü) in the StepShot Template Title becomes possible
    • capture mode can be disabled for clicks with CMD-key
    • the possibility to select and delete multiple steps
    • the possibility to add macros in Confluence with the help of buttons without typing them manually

    Installation

    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate StepShot Step-by-Step Guides Creator via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for StepShot Step-by-Step Guides Creator. You're prompted to log into MyAtlassian. StepShot Step-by-Step Guides Creator begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Confluence instance.

    To find older StepShot Step-by-Step Guides Creator versions compatible with your instance, you can look through our version history page.

    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate StepShot Step-by-Step Guides Creator.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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