- Supported
- Jira Software
Gadget plugin that lists tickets of an OTRS System and allows for conversion to Jira issues
View all your OTRS queues on your dashboard
View all your OTRS queues which are relevant for you to work with on your Jira dashboard without having imported anything into Jira previously.
Assign your ticket to a project
When converting an OTRS ticket to a Jira task you can assign it to any project or user, set a priority, select its type and add the relevant versions as well as a description.
The newly created Jira task
The new Jira task provides you with all information you entered previously and with a direct link, ID and label so you can always track where this task came from. You can see all connected OTRS tickets as well.
More details
We need to announce the End of Life for PrOps in 2023. You know how a developer feels about a message like this. A user too. But unfortunately, everything comes to an end.
Here you can find further details.
The latest version is supported for Java 8.
To see which Java version you have installed, open your terminal and type "java -version".
For Java 11 you can go to the version history and look for the version "1.16-j11f1"
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity
Resources
Gallery
The backend gives you multiple options to customize your PrOps from setting the OTRS instance, user roles, shown columns, custom fields and the priority colors. Of course all columns can be renamed.