The TeamViewer plugin for Jira allows you to connect directly to people in Jira through TeamViewer
The TeamViewer plugin for Jira allows you to connect directly to people in Jira through TeamViewer
The TeamViewer plugin for Jira allows you to connect directly to people in Jira through TeamViewer
Chat, video call, remote control and presentation
Create session invites and share with one-click
Discuss and solve issues through the new chat
Chat, start a video call or share your screen from a Jira issue and describe and present the issue. Quickly clarify open questions with your colleagues and avoid misunderstandings.
Create TeamViewer session codes and share the invite links with one click so that you can connect to user who are currently offline.
Refer back to a previous discussion to find information or help resolve an issue. Create persistent chat groups for ongoing discussions as well.
More details
There are no additional details.
Reviews for cloud
(15)Sign in to write a review
Hello,
Thank you for your feedback.
We are currently looking into a Data Center version but we can not provide a release date at this stage.
Please stay tuned.
Best regards,
the TeamViewer team
Hello,
Thank you for your feedback. The described issue in the plugin has been solved in the newest version (1.2.0). If you have any further questions, please feel free to contact our support department: http://bit.ly/1Qgw3bn
Best regards,
the TeamViewer team
Reviews for server
(15)Sign in to write a review
Hi Stefan,
You can find the documentation for the configuration at https://community.teamviewer.com/English/kb/articles/51770-teamviewer-integration-for-jira-configuration-guide
We have also updated the listing.
Regards
Hi Dimi,
The plugin is fairly plug&play. You can find information on the functionality at https://www.teamviewer.com/en-us/integrations/jira/.
If you have any questions, please send to support@tvpartner-support.servicecamp.com
Kind Regards
Hi Marc,
We have updated the plugin to be available with versions up to 8.4.2 now.
Kind Regards
Hi Joffrey,
The TeamViewer plugin is now compatible with JIRA Core versions of up to 8.4.2.
Regards
Hi Eric,
We have now released an update that is compatible with up to JIRA Server 8.2.3.
Can you please try again and let us know if you're still having issues?
Kind Regards
Reviews for Data Center
(15)Sign in to write a reviewHello,
Thank you for your feedback.
We are currently looking into a Data Center version but we can not provide a release date at this stage.
Please stay tuned.
Best regards,
the TeamViewer team
Hello,
Thank you for your feedback. The described issue in the plugin has been solved in the newest version (1.2.0). If you have any further questions, please feel free to contact our support department: http://bit.ly/1Qgw3bn
Best regards,
the TeamViewer team
Cloud Pricing
Server Pricing
Data Center Pricing
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Versions
Version 1.2.9 • Jira Server 7.1.10 - 8.14.1 • Released 2019-01-08
Summary
Updated compatibility and addition of new features
Details
* Updated compatibility to support the latest version of JIRA Server
* Implemented new feature to enable supporters to create session codes and share invites in the ticket's comments so that they can schedule a remote control session when reporters are offline.
* Customizable session invite text.
* Other UI improvements.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate TeamViewer Plugin for JIRA Server via search. Results include app versions compatible with your Jira instance.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
To find older TeamViewer Plugin for JIRA Server versions compatible with your instance, you can look through our version history page.
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