605
Customers have installed this app in at least 605 active instances.
605
Customers have installed this app in at least 605 active instances.
    by Botron SoftwareAtlassian Verified
    Botron Software is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for Jira Server 7.2.0 - 7.12.1, Jira Data Center 7.2.0 - 7.12.1 and more versions
    Versions available for Jira Server 6.0 - 7.1.10
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Botron Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Botron Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Enhancing Jira&Service Desk user experience with powerful features for sub-tasks, linked issues, related issues, Stories in Epics

    Enhancing Jira&Service Desk user experience with powerful features for sub-tasks, linked issues, related issues, Stories in Epics

    Enhancing Jira&Service Desk user experience with powerful features for sub-tasks, linked issues, related issues, Stories in Epics

    Enhanced usability of sub-tasks,linked issues etc.

    Effortless & error-free creation of related issues

    Powerful Service Desk Feature

    Custom fields can be visualized as a column of sub-tasks, linked issues, or Stories in Epics panel, eliminating the need to open them individually. Issues with the same semantics can be grouped in separate panels.

    Ability to create relations between objects in an error-free way. Configure actions that create and link issues with predefined Project, Issue Type etc. configuration. Panels have separate semantically related actions.

    Visualize issues which are not directly linked, but share a common context. A feature which allows issues to be contextually linked based on a system (e.g. same reporter) or custom (e.g. labels) value field.

    Enhanced usability of sub-tasks,linked issues etc.

    Effortless & error-free creation of related issues

    Powerful Service Desk Feature

    Custom fields can be visualized as a column of sub-tasks, linked issues, or Stories in Epics panel, eliminating the need to open them individually. Issues with the same semantics can be grouped in separate panels.

    Ability to create relations between objects in an error-free way. Configure actions that create and link issues with predefined Project, Issue Type etc. configuration. Panels have separate semantically related actions.

    Visualize issues which are not directly linked, but share a common context. A feature which allows issues to be contextually linked based on a system (e.g. same reporter) or custom (e.g. labels) value field.

    More details

    Issue Matrix significantly improves Jira & Service Desk user experience, making it more user-friendly for both business and technical users. Issue Matrix saves hours per Jira team with its powerful features:

    • Custom visualizations: better visualize your subtasks and linked issues by adding data from custom fields as columns, sorting and filtering them.
    • Issue categorization: enables you to quickly identify certain issues in an Issue Matrix field via a color-coded mechanism
    • Create & link actions: enables you to configure actions that create and link new issues with predefined Project, Issue Type, and Link Type configuration
    • Designed for Agile: well-integrated with the Agile environment, improves the visibility of the User Stories and other issues linked to Epics by adding information about Story Points, teams, x versions etc.
    • Flexible configurations: Issue Matrix can be configured to show different columns per project/issue type, using standard custom field context

    More details

    Issue Matrix significantly improves Jira & Service Desk user experience, making it more user-friendly for both business and technical users. Issue Matrix saves hours per Jira team with its powerful features:

    • Custom visualizations: better visualize your subtasks and linked issues by adding data from custom fields as columns, sorting and filtering them.
    • Issue categorization: enables you to quickly identify certain issues in an Issue Matrix field via a color-coded mechanism
    • Create & link actions: enables you to configure actions that create and link new issues with predefined Project, Issue Type, and Link Type configuration
    • Designed for Agile: well-integrated with the Agile environment, improves the visibility of the User Stories and other issues linked to Epics by adding information about Story Points, teams, x versions etc.
    • Flexible configurations: Issue Matrix can be configured to show different columns per project/issue type, using standard custom field context

    Reviews for cloud

    (19)
    Sign in to write a review
    by Justin Leader [HyperVelocity] on 2017-06-05
    This plugin is solidly in my top 5! And it's the add-on I'm definitely most excited about these days. Every client I've had in the last 10 years could use and would want this! It's a revelation; easily compared with classics like Scriptrunner and JIRA Misc!
    Was this review helpful?YesNo
    by Antônio3 on 2017-05-26
    One of the coolest plugins out there, easy to use and very flexible, I recommend this plugin.
    Was this review helpful?YesNo
    by k on 2016-12-01
    We are in the process of trying out the plugin and so far we really like what we see. Lot of our existing processes revolves around Parent-Child relationships and automation around that. The plugin definitely provides better clarity, visually.
    Was this review helpful?YesNo
    by Thomas Lindenhofer on 2016-11-15
    Really great Addon to deal with display of Subtasks and linked issues. Awesome support as well!
    Was this review helpful?YesNo
    by Eric Salonen on 2016-10-18
    Sub-tasks are way more clear with this plugin!
    Was this review helpful?YesNo

    Reviews for server

    (19)
    Sign in to write a review
    by Pujan Ziaie on 2018-08-23
    Great plugin!
    Was this review helpful?YesNo
    by Kevin Seery on 2018-08-21
    Wow want a brilliant add-on!! This has changed by users option of JIRA. They now have the information on screen, to easily do their work. The add-on is simple to use and has great support that is supper speedy.
    Was this review helpful?YesNo
    by Mike Hayes on 2018-07-23
    We rely heavily on Issue Matrix to present a clean issue display to users who aren't fond of Jira's default Issue Links and Sub-task display. Easily one of the best add-ons for teams with less technical, more business-centric users.
    Was this review helpful?YesNo
    by Dave Green on 2018-05-23
    OK, I really like this plugin. However... I'm finding one annoying 'bug' (undocumented feature) - I have several sub-sections of linked children Tasks and I cannot for the life of me get the columns of each section to line up. I've tried reordering the fields so that fixed size fields like Story Points and Sprint are before variable length fields like Summary, and it makes no difference. Columns are *way* out. Also WHY does it wrap Assignee display name onto two lines when every other field is on one line, even when there is tons of room for Assignee to fit on the one line? It spaces each linked Task down the page more than is easy to read. If you want really nice subsections of linked issues that line up nicely.... try something else. The workaround is to create some custom fields like Assignee First Name, but then these don't update without doing a re-index, so are pretty useless. And it's a ton of time to get those custom fields working because there is hardly any documentation and the only way you can find out the custom field errors is by getting access to the logs (try asking your Devops person for *that*).
    Was this review helpful?YesNo
    by Halley on 2018-04-06
    I find Issue Matrix to be an indispensable add-on for JIRA, particularly when you have many related requests. It allows you to display data within an issue from other JIRA issues using custom queries. The new feature that allows you to write a JQL query on any custom field is just an amazing piece of added functionality. If you have lots of interrelated issues, this is a no-brainer. In my current project at NASA, we are using Issue Matrix to display the status of many different related records within each issue.
    Was this review helpful?YesNo

    Reviews for Data Center

    (19)
    Sign in to write a review
    by Justin Leader [HyperVelocity] on 2017-06-05
    This plugin is solidly in my top 5! And it's the add-on I'm definitely most excited about these days. Every client I've had in the last 10 years could use and would want this! It's a revelation; easily compared with classics like Scriptrunner and JIRA Misc!
    Was this review helpful?YesNo
    by Antônio3 on 2017-05-26
    One of the coolest plugins out there, easy to use and very flexible, I recommend this plugin.
    Was this review helpful?YesNo
    by k on 2016-12-01
    We are in the process of trying out the plugin and so far we really like what we see. Lot of our existing processes revolves around Parent-Child relationships and automation around that. The plugin definitely provides better clarity, visually.
    Was this review helpful?YesNo
    by Thomas Lindenhofer on 2016-11-15
    Really great Addon to deal with display of Subtasks and linked issues. Awesome support as well!
    Was this review helpful?YesNo
    by Eric Salonen on 2016-10-18
    Sub-tasks are way more clear with this plugin!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$24050 users$480100 users$720250 users$1,200500 & upAdditional pricing details
    50 users$480/year100 users$720/year250 users$1,200/year500 users$1,600/year750 users$1,600/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Botron Software is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Botron Software is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.7.1 Jira Server 7.2.0 - 7.12.1 Released 2018-08-31

    Summary

    Data Center app readiness

    Details

    Data Center app readiness

    Versions

    Version 2.7.1 Jira Data Center 7.2.0 - 7.12.1 Released 2018-08-31

    Summary

    DC app readiness

    Details

    • Data Center app readiness

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Issue Matrix via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Matrix. You're prompted to log into MyAtlassian. Issue Matrix begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Matrix versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Issue Matrix via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Matrix. You're prompted to log into MyAtlassian. Issue Matrix begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Matrix versions compatible with your instance, you can look through our version history page.

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