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Issue Matrix

by Botron Software Atlassian Verifiedfor Jira Server 7.2.0 - 7.9.2 and more versions

Versions available for Jira Server 6.0 - 7.1.10

Unsupported

Jira Service Desk

SupportedData Center

Jira Service Desk

Overcome limitations of default sub-task and issue links visualization

Overcome limitations of default sub-task and issue links visualization

Sub-Tasks Visualization

Linked Issues Visualization

Flexible Configuration per Issue Type or Project

In Sub-Task mode Issue Matrix renders a grid on the View Issue screen showing any custom field as columns, column headers and hiding the default subtask panel. It can have different configuration per issue type/project.

In Linked Issues mode Issue Matrix renders a grid in the View Issue screen showing any custom field as columns, column headers and hiding the default issue links panel. Configuration can be per issue type/project.

Implemented as a custom field, it can be configured to show different columns per project/issue type - using standard custom field contexts.

More details

Issue Matrix add-on helps you create optimal and highly configurable visualization of your:

sub-tasks
linked issues
user-stories linked to Epics
even non-directly related issues using filters and JQL
advanced JQL contextual linking

Implemented as custom field, it can be configured to show different columns per project/issue type using standard custom field contexts.

Reviews for cloud

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by Justin Leader [HyperVelocity] on 2017-06-05

This plugin is solidly in my top 5! And it's the add-on I'm definitely most excited about these days. Every client I've had in the last 10 years could use and would want this! It's a revelation; easily compared with classics like Scriptrunner and JIRA Misc!

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by Antônio Stein - 3L on 2017-05-26

One of the coolest plugins out there, easy to use and very flexible, I recommend this plugin.

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by krishnamoorthv on 2016-12-01

We are in the process of trying out the plugin and so far we really like what we see. Lot of our existing processes revolves around Parent-Child relationships and automation around that. The plugin definitely provides better clarity, visually.

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by Thomas Lindenhofer on 2016-11-15

Really great Addon to deal with display of Subtasks and linked issues. Awesome support as well!

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by Eric Salonen on 2016-10-18

Sub-tasks are way more clear with this plugin!

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Reviews for server

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by Halley on 2018-04-06

I find Issue Matrix to be an indispensable add-on for JIRA, particularly when you have many related requests. It allows you to display data within an issue from other JIRA issues using custom queries. The new feature that allows you to write a JQL query on any custom field is just an amazing piece of added functionality. If you have lots of interrelated issues, this is a no-brainer. In my current project at NASA, we are using Issue Matrix to display the status of many different related records within each issue.

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by Justin Freeman on 2018-03-16

This is an essential plugin for JIRA Service Desk. It enables you to embed a listing of related issues based on any criteria and most importantly, based on criteria from the current issue being viewed. In JIRA Service Desk, it solves very well, the use case: What other support requests has this Customer reported? What support requests have been reported by this Customer Organisation? Without this plugin in JIRA Service Desk, Support Agents have no idea about the Customer history, which is can lead to a poor support experience for the Customer. With this plugin, you can empower your Support Agents to be aware of the entire history and situation, to respond quickly and intelligently to the Customer. Petar Petrov and the team of Botron are highly responsive to support requests, take on feedback and were happy to work with me to answer my questions - enabling our company to get maximum value from this plugin. I would give this plugin 10 stars.

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by Pavels Avens on 2018-03-14

The add-on is amazing, but there are 2 big issues: 1) It seems the Issue Matrix does not support multiple context for a custom field. Therefor we have to create a lot of custom fields for each project/issue type instead of re-utilising the one custom field. 2) For Custom JQL, the add-on works stable for simple JQL statements only - "project = XXX AND issuetype = YYY AND "ZZZ" ~ ${currentIssue.cf["ZZZ"]} " UPDATE #1 For the 1st issue, It seemed to be my fault, I beg your pardon. There were several Issue Matrix custom fields with the same name. I have renamed the fields and tested again. Now it works. For the 2nd issue, I guess there is a bug for comparing "ZZZ" = ${currentIssue.cf["YYY"]} when ZZZ and YYY are "User Picker (single user)" fields. I will report a problem. UPDATE #2 The 2nd problem is fixed. Now it works well!

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by Petr Musil on 2018-01-09

Plugin is exactly what we need. Is easy to use and support is simply the best. We were solving small issue in evaluation phase, which was not caused by Issue Matrix, but Jira Hudson plugin and communication with team was great, quick and led to finding the real cause. Thank you team for your great job!

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by Michael Swansegar on 2018-01-03

This addon is amazing. Sometimes the most simple of them all is truly the best. I love how it is also performance tuned. It doesn't just pull JQL, it attempts to get the info needed using the JIRA API first. So many vendors don't bother with doing that but Botron Software looked out for its customers (and reputation) in the long scheme of things. As an agile coach there is a fine line between over tracking and healthy visualization of a product/project/team. This allows us to show work in the right screen at the right time to drive efficiencies in our meetings, in our reporting and in our collaboration styles which pays for itself out of the gate. How many of you could afford to have a story or sprint slip due to collaboration issues? How many of you can afford to overlook a need in a standup meeting until bam we deploy it and have so many issues the following week? This addon truly allows you to customize that collaboration style by how you visualize the workload. I would go ona limb to say this addon can positively influence the morale on teams. Every time I set it up I get this wow factor on everyone's face.

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Pricing

10 users$10

25 users$240

50 users$480

100 users$720

250 users$1200

500 & upAdditional pricing details

Paid-via-Atlassian pricing FAQ

How does server app pricing work?

Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my server pricing?

Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

Do you offer academic, community, or open-source licenses?

For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

For more details about qualifying for special licenses, see here.

Can I extend my free trial?

For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

How can I buy apps for my legacy Jira Server or Confluence Server license?

If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

Purchase the app at the non-legacy Unlimited (10000+ users) tier.
Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

Botron Software is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

Vendor support resources

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Versions

Version 2.5.2 • Jira Server 7.2.0 - 7.9.2 • Released 2018-04-23

Summary

Bug fixes

Details

Fixed a bug where post-functions were not triggered on create transition when using a create and link action

Installation

Log into your Jira instance as an admin.
Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
Click Find new add-ons from the left-hand side of the page.
Locate Issue Matrix via search. The appropriate app version appears in the search results.
Click Try free to begin a new trial or Buy now to purchase a license for Issue Matrix. You're prompted to log into MyAtlassian. Issue Matrix begins to download.
Enter your information and click Generate license when redirected to MyAtlassian.
Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

To find older Issue Matrix versions compatible with your instance, you can look through our version history page.