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Reviews for cloud
Based on 5 out of 0 reviews across hosting types
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Showing 5 reviews

Posted on Dec 5, 2023
I have recommended Issue Matrix for more than one customer. It is easy to set up and use and it does exactly what it says, allowing to display more information from related issues in the main issue. The customer service is always excellent, quick to respond and very helpful. I highly endorse this app.
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Appfire
Hi Valerie,
Thanks a ton for spreading the word about our app! It's awesome to know you're finding it handy and easy to use and that our support team has been up to scratch. 😄
We really appreciate your endorsement. If you've got any more thoughts or need a hand, just give us a shout – we're always here for you!
Cheers,
Paweł, Customer Success Team at Appfire 🚀
Posted on Jun 27, 2023
Really great Addon to deal with display of Subtasks and linked issues. Only downside is that in issue view, same information about subtasks or linked issues is shown two times, in "subtasks" jira default section, and in "Issue Matrix" section, even if this one is much more customizable! Hello, new request, why the limit of 50 issues per Epic? Some of my epics have more than 50 issues, but issue matrix shows me only 50.
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Appfire
Hi Stefano! Thank you for taking the time to share your experience with Issue Matrix Cloud!
Unfortunately, there isn't a ready fix at this stage regarding your question. This is because there isn’t an appropriate API for Connect (the platform upon which we made the app). There is an API for Forge (the new platform), and once it is more mature, we consider migrating there. In the meantime, I am sending you a link to our public Jira to keep an eye on this issue's future development: https://appfire.atlassian.net/browse/PTIMC-3. Also, here is the issue we have submitted where you can cast your vote for its importance: https://ecosystem.atlassian.net/browse/ACJIRA-2220.
If you ever need any assistance or have more questions, feel welcome to get in touch with our support team.
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New request: Could we please ask you to submit a ticket for our support team? They'll be more than happy to solve any doubts/issues you may have.
Regards,
Maria, Product Marketing Manager

Posted on Nov 22, 2021
This is a nice app. Good support from Botron team and they gave a nice demo. We are using this to customise forms to show and group subtasks and also show related issues of a certain type from a certain project. It's nice being able to colour code items. This app just helps to make Jira in the cloud a whole lot more configurable. Definitely worth checking out.
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Appfire
Hi James, Thank you for taking the time to share your positive experience with Issue Matrix! We highly appreciate it! Feel free to reach out to our support team if you ever need any assistance or have additional feedback.
Regards,
Maria, Product Marketing Manager