1,122
Customers have installed this app in at least 1,122 active instances.
1,122
Customers have installed this app in at least 1,122 active instances.
1,122
Customers have installed this app in at least 1,122 active instances.
    by Botron Atlassian Apps (an Appfire company)for Jira Cloud, Jira Server 7.2.0 - 8.13.0, Jira Data Center 7.2.0 - 8.13.0 and more versions
    Versions available for Jira Server 6.0 - 7.1.10
    Supported
    Botron Atlassian Apps (an Appfire company) supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Botron Atlassian Apps (an Appfire company) supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Botron Atlassian Apps (an Appfire company) supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Drive your Jira visualization to a new level with powerful features for Sub-Tasks, Linked Issues, Stories in Epics

    Drive your Jira visualization to a new level with powerful features for Sub-Tasks, Linked Issues, Stories in Epics

    Drive your Jira visualization to a new level with powerful features for Sub-Tasks, Linked Issues, Stories in Epics

    Enhanced Organization & Custom Visualizations

    Save Hundreds of Hours per Jira Team

    High Usability of Sub-tasks, Linked Issues & More

    Better visualize your sub-tasks, linked issues, or issues in Epic by adding extra fields filtered by your needs. Improve your organization by tracking the progress of all completed, currently running, or to-do issues.

    Get greater visibility into additional information and fields about each sub-task, linked issue, or Issues in Epics without opening it individually and save hours of pointless clicking.

    Both system and custom fields can be visualized as a column of sub-tasks, linked issues, or Stories in Epics, without the need to open them individually. Issues with the same semantics can be grouped in a separate panel.

    Enhanced Organization & Custom Visualizations

    Save Hundreds of Hours per Jira Team

    Expand the Efficiency of your Service Desk

    Better visualize your sub-tasks, linked issues, or issues in Epic by adding extra fields filtered by your needs. Find, modify, and easily extend the configuration options, choose locations, or configure actions.

    The enhanced visibility, flexible configuration, and the ability to perform immediate changes to the issues save your team hours while keeping their productivity and improving the workflow.

    Bring context to your Service Desk requests by utilizing an advanced JQL syntax designed to filter a list of related, yet not directly linked requests based on your system.

    Enhanced Organization & Custom Visualizations

    Save Hundreds of Hours per Jira Team

    Expand the Efficiency of your Service Desk

    Better visualize your sub-tasks, linked issues, or issues in Epic by adding extra fields filtered by your needs. Find, modify, and easily extend the configuration options, choose locations, or configure actions.

    The enhanced visibility, flexible configuration, and the ability to perform immediate changes to the issues save your team hours while keeping their productivity and improving the workflow.

    Bring context to your Service Desk requests by utilizing an advanced JQL syntax designed to filter a list of related, yet not directly linked requests based on your system.

    More details

    There are no additional details.

    More details

    Issue Matrix helps both technical & business users overcome Jira's default visualization limitations & provides vast enhancement of the main Jira screen.

    Appfire helps great makers build what's next. Our growing portfolio of apps empowers teams worldwide with workflow automation, business intelligence, and administration at scale.

    More details

    Issue Matrix helps both technical & business users overcome Jira's default visualization limitations & provides vast enhancement of the main Jira screen.

    Appfire helps great makers build what's next. Our growing portfolio of apps empowers teams worldwide with workflow automation, business intelligence, and administration at scale.

    Reviews for cloud

    (31)
    Sign in to write a review
    by Justin Leader on 2017-06-05
    This plugin is solidly in my top 5! And it's the add-on I'm definitely most excited about these days. Every client I've had in the last 10 years could use and would want this! It's a revelation; easily compared with classics like Scriptrunner and JIRA Misc!
    Was this review helpful?YesNo
    by Antônio3 on 2017-05-26
    One of the coolest plugins out there, easy to use and very flexible, I recommend this plugin.
    Was this review helpful?YesNo
    by k on 2016-12-01
    We are in the process of trying out the plugin and so far we really like what we see. Lot of our existing processes revolves around Parent-Child relationships and automation around that. The plugin definitely provides better clarity, visually.
    Was this review helpful?YesNo
    by Thomas Lindenhofer on 2016-11-15
    Really great Addon to deal with display of Subtasks and linked issues. Awesome support as well!
    Was this review helpful?YesNo
    by Eric Salonen on 2016-10-18
    Sub-tasks are way more clear with this plugin!
    Was this review helpful?YesNo

    Reviews for server

    (31)
    Sign in to write a review
    by Sebastian Helms on 2020-09-02
    IssueMatrix for Jira-Server is exactly what we needed to sort, structure and enrich Information for Subtasks and Links. The UI for configuration is awesome and intuitive. I can really recommend this plugin to everyone working with issuelinks in Jira!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Fabio Genovese on 2020-04-16
    Hi to all, Here my review about Issue Matrix. I've published in my Italian Blog: http://artigianodelsoftware.it/blog/2020/04/14/issue-matrix-sulla-gestione-particolare-dei-subtask-test-addon/
    Was this review helpful?YesNo
    Botron Atlassian Apps (an Appfire company)

    Thank you, Fabio,

    The Issue Matrix Team is grateful for your feedback and support!

    by João Fernandes on 2020-04-14
    Very good addon! solved our problems organizing all types of linked issues.
    Was this review helpful?YesNo
    by Shahriar Kabir on 2020-04-12
    This is a very powerful and amazing plugin. I have been trying to display the issue matrix data in our confluence but the fields don't seem to appear. Does it not work with confluence when I trying to pull data using the JIRA macro?
    Was this review helpful?YesNo
    Botron Atlassian Apps (an Appfire company)

    Hi Shahriar,

    Thank you for your feedback; the Issue Matrix team is working hard on providing you with the capabilities you need to be more efficient in your Jira tasks.

    There are different approaches to visualize the Issue Matrix in your Confluence. Please refer to the following article for detailed guidance: https://botronsoft.atlassian.net/wiki/spaces/ILV/pages/1130594441/Visualize+in+Confluence

    If you experience any issues along the way, our Support Team is ready to assist at any time.

    And if you find this information useful, we'll be happy to see a 4-star rating.

    Best,

    The Issue Matrix Team

    by Ovidiu Vasilescu on 2019-12-27
    As with most things about JIRA, it's great because of its add-ons. Issue Matrix I see as completely vital if your company links issues together or uses subtasks in any way. I've installed this in every company I've been so far and everyone breathes a sigh of relief after they see the massive improvement it brings in terms of day-to-day use and readability. Their support is also top notch. They improved the add-on drastically since the first time I installed it, constantly adding features that make sense and make life easier (for the admin and for the user). Absolutely recommended.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (31)
    Sign in to write a review
    by Tobias Twardon on 2019-09-25
    Great product and very good - and quick - support!
    Was this review helpful?YesNo
    by Normann P. Nielsen on 2019-09-24
    Great and very usabled plugin. Lack one thing though (and I had to remove it on some issues due to that) - The Bulk possibility for SubTasks
    Was this review helpful?YesNo
    by Justin Leader on 2017-06-05
    This plugin is solidly in my top 5! And it's the add-on I'm definitely most excited about these days. Every client I've had in the last 10 years could use and would want this! It's a revelation; easily compared with classics like Scriptrunner and JIRA Misc!
    Was this review helpful?YesNo
    by Antônio3 on 2017-05-26
    One of the coolest plugins out there, easy to use and very flexible, I recommend this plugin.
    Was this review helpful?YesNo
    by k on 2016-12-01
    We are in the process of trying out the plugin and so far we really like what we see. Lot of our existing processes revolves around Parent-Child relationships and automation around that. The plugin definitely provides better clarity, visually.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$24050 users$480100 users$720250 users$1,200500 & upAdditional pricing details
    50 users$480/year100 users$720/year250 users$1,200/year500 users$2,000/year750 users$2,150/year1000 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.95
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Botron Atlassian Apps (an Appfire company) provides support for this app.

    Botron Atlassian Apps (an Appfire company) provides support for this app.

    Botron Atlassian Apps (an Appfire company) provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-10-23

    Summary

    Next gen project support and minor bug fixes

    Details

    Release Notes

    Versions

    Version 3.3.10 Jira Server 7.2.0 - 8.13.0 Released 2020-08-27

    Summary

    Issue Matrix is now compatible with Jira 8.12

    Details

    Release Notes

    Versions

    Version 3.3.10 Jira Data Center 7.2.0 - 8.13.0 Released 2020-08-27

    Summary

    Issue Matrix is now compatible with Jira 8.12

    Details

    Release notes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Issue Matrix via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Matrix. You're prompted to log into MyAtlassian. Issue Matrix begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Matrix versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Issue Matrix.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Issue Matrix via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Matrix. You're prompted to log into MyAtlassian. Issue Matrix begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Matrix versions compatible with your instance, you can look through our version history page.

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