154
Customers have installed this app in at least 154 active instances.
154
Customers have installed this app in at least 154 active instances.
    by Reliex OÜfor Jira Server 6.3 - 8.4.2, Jira Data Center 6.3 - 8.4.2 and more versions
    Versions available for Jira Server 5.0 - 6.2.7
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Reliex OÜ supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Reliex OÜ supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins

    Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins

    Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins

    Avoid New Duplicates

    See Existing Duplicates

    Smart Quick Issue Search

    Plugin searches for all possible duplicates while you are creating a new issue.

    It will return the results as-you-type preventing you from logging a ticket that was already logged before.

    Existing issue duplicates are shown on the right panel of an issue page and issue link dialog.

    Limit duplicates detection by project, component or issue type if needed.

    A quick issue search that respects all Jira security rules and permissions.

    Available for 'Create New Issue' Jira dialog and 'Create New Request' Jira Service Desk dialog as well.

    Avoid New Duplicates

    See Existing Duplicates

    Smart Quick Issue Search

    Plugin searches for all possible duplicates while you are creating a new issue.

    It will return the results as-you-type preventing you from logging a ticket that was already logged before.

    Existing issue duplicates are shown on the right panel of an issue page and issue link dialog.

    Limit duplicates detection by project, component or issue type if needed.

    A quick issue search that respects all Jira security rules and permissions.

    Available for 'Create New Issue' Jira dialog and 'Create New Request' Jira Service Desk dialog as well.

    More details

    Tired of finding and closing duplicated tickets in your system?

    Not willing to spend time on searching for similar issues manually?

    Let Find Duplicates do it for you!

    Find Duplicates plug-in searches for all possible duplicates while you are creating a new issue. The system will return the results immediately preventing you from logging a ticket that was already logged before.

    The list of potential duplicates will be displayed on the right panel of any existing Jira ticket. Find Duplicates plug-in works in Create/Edit/Link Issue dialogs.

    Find Duplicates is also built into Jira Search box enabling instant smart search by issue key, phrase or issue number from a current project.

    Find Duplicates is compatible with Jira Service Desk plug-in (see duplicated or similar requests as Service Desk Agent).

    Find Duplicates also integrates with Zephyr and synapseRT Test Management plug-ins making reporting a bug easier and quicker.

    More details

    Tired of finding and closing duplicated tickets in your system?

    Not willing to spend time on searching for similar issues manually?

    Let Find Duplicates do it for you!

    Find Duplicates plug-in searches for all possible duplicates while you are creating a new issue. The system will return the results immediately preventing you from logging a ticket that was already logged before.

    The list of potential duplicates will be displayed on the right panel of any existing Jira ticket. Find Duplicates plug-in works in Create/Edit/Link Issue dialogs.

    Find Duplicates is also built into Jira Search box enabling instant smart search by issue key, phrase or issue number from a current project.

    Find Duplicates is compatible with Jira Service Desk plug-in (see duplicated or similar requests as Service Desk Agent).

    Find Duplicates also integrates with Zephyr and synapseRT Test Management plug-ins making reporting a bug easier and quicker.

    Reviews for cloud

    (21)
    Sign in to write a review
    by Aleksandr Sursiakov on 2017-04-21
    Thank you for the plugin! Please consider adding an option to show potential "duplicates" filtered by the current project. In our org it makes a lot of sense for the Create an issue page. Now the plugin can show issues from not related projects too, taking precious time and space.
    Was this review helpful?YesNo
    Reliex OÜ

    Thanks Alev for the review and suggestion!

    This functionality is already scheduled for FindDuplicates v2.3 so it will be released around next week.

    ActivityTimeline/FindDuplicates Team

    ----------------------------------------------------------

    Update: We have released the possibility to limit potential duplicates by the current project. This feature can be turned on at plug-in Configuration page.

    by Roland Kohn on 2017-03-31
    Works really great, I love the functionality! If I'd now also could make people read the the list that gets presented we wouldn't get so much duplicates created anymore...
    Was this review helpful?YesNo
    by Michael Link on 2017-03-17
    We got FindDuplicates, in order, to prevent the creation of duplicates in our QA team. It works fine so far and offers quite a lot of options to configure and customize its behavior. As well, we got a lot of great and fast support by the team behind the add-on during our evaluation phase. It's definitely a recommended add-on - not only, but especially for software testers.
    Was this review helpful?YesNo
    by Richard Entman on 2017-01-26
    We have been using this add on for a couple of months now and it provides a great value for our QA team. Our engineers save time from tackling with duplicates as their amount is significantly decreased thanks to Find duplicates. Keep up the good work!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by laurent bordier on 2016-10-25
    Is there any way to contact their `support team` ? I have not seen anything on their website. Also the contact us does not work. Any help would be super helpful. ----- Updating my comment here ----- The ActivityTimeline support team got back to me and has provided a fix for JIRA V7.2.2 in 2 weeks. That's a very good news. ----- Updating my comments here ----- The Addon find duplicates still ​does not work with JIRA v7.2.2 and causes greyed out screen while working in issues.
    Was this review helpful?YesNo
    Reliex OÜ

    Hi Laurent!

    We have successfully received your report about incompatibility with JIRA 7.2.2.

    There is just no automatic email notification of the successful submission. So that might have led to the confusion.

    This request has been passed to the development team for investigation/resolution.

    We will release a new minor update as soon as possible to make the add-on work correctly with JIRA 7.2.2.

    Sorry for a temporary inconvenience :(

    Thanks,

    Support Team

    ----------------------------------------------------------

    Thanks for the update, Laurent!

    ----------------------------------------------------------

    Based on client's feedback through email, Find Duplicates v1.9.9 works correctly with JIRA v7.2.2 and above now.

    Reviews for server

    (21)
    Sign in to write a review
    by Pujan Ziaie on 2019-04-28
    A conditional JQL to filter the searched issues and customizing the setting per project helps a lot in reducing information flood. Is this on the roadmap?
    Was this review helpful?YesNo
    by Georg Holzer on 2019-03-22
    Defenitely a nice tool but for bigger project it would be essential to have the possibility to filter the closed tickets out as you get fllooded by suggestions.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Reliex OÜ

    Thanks for the feedback, Georg!

    This is a really great suggestion and we have added it to the product road map.

    Hopefully we can get it released in one of the following updates!

    Thanks,

    FindDuplicates Team

    by Aleksandr Sursiakov on 2017-04-21
    Thank you for the plugin! Please consider adding an option to show potential "duplicates" filtered by the current project. In our org it makes a lot of sense for the Create an issue page. Now the plugin can show issues from not related projects too, taking precious time and space.
    Was this review helpful?YesNo
    Reliex OÜ

    Thanks Alev for the review and suggestion!

    This functionality is already scheduled for FindDuplicates v2.3 so it will be released around next week.

    ActivityTimeline/FindDuplicates Team

    ----------------------------------------------------------

    Update: We have released the possibility to limit potential duplicates by the current project. This feature can be turned on at plug-in Configuration page.

    by Roland Kohn on 2017-03-31
    Works really great, I love the functionality! If I'd now also could make people read the the list that gets presented we wouldn't get so much duplicates created anymore...
    Was this review helpful?YesNo
    by Michael Link on 2017-03-17
    We got FindDuplicates, in order, to prevent the creation of duplicates in our QA team. It works fine so far and offers quite a lot of options to configure and customize its behavior. As well, we got a lot of great and fast support by the team behind the add-on during our evaluation phase. It's definitely a recommended add-on - not only, but especially for software testers.
    Was this review helpful?YesNo

    Reviews for Data Center

    (21)
    Sign in to write a review
    by Olivia Clavette on 2019-10-11
    Glad we found we found this app and my team doesn’t get confused by duplicates anymore, it really saves a lot of time. Integration with Zephyr is also very useful.
    Was this review helpful?YesNo
    by Aleksandr Sursiakov on 2017-04-21
    Thank you for the plugin! Please consider adding an option to show potential "duplicates" filtered by the current project. In our org it makes a lot of sense for the Create an issue page. Now the plugin can show issues from not related projects too, taking precious time and space.
    Was this review helpful?YesNo
    Reliex OÜ

    Thanks Alev for the review and suggestion!

    This functionality is already scheduled for FindDuplicates v2.3 so it will be released around next week.

    ActivityTimeline/FindDuplicates Team

    ----------------------------------------------------------

    Update: We have released the possibility to limit potential duplicates by the current project. This feature can be turned on at plug-in Configuration page.

    by Roland Kohn on 2017-03-31
    Works really great, I love the functionality! If I'd now also could make people read the the list that gets presented we wouldn't get so much duplicates created anymore...
    Was this review helpful?YesNo
    by Michael Link on 2017-03-17
    We got FindDuplicates, in order, to prevent the creation of duplicates in our QA team. It works fine so far and offers quite a lot of options to configure and customize its behavior. As well, we got a lot of great and fast support by the team behind the add-on during our evaluation phase. It's definitely a recommended add-on - not only, but especially for software testers.
    Was this review helpful?YesNo
    by Richard Entman on 2017-01-26
    We have been using this add on for a couple of months now and it provides a great value for our QA team. Our engineers save time from tackling with duplicates as their amount is significantly decreased thanks to Find duplicates. Keep up the good work!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$6050 users$145100 users$290250 users$480500 & upAdditional pricing details
    50 users$190/year100 users$390/year250 users$590/year500 users$990/year750 users$990/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Reliex OÜ provides support for this app.

    Reliex OÜ provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.2.1 Jira Server 6.3 - 8.4.2 Released 2019-09-12

    Summary

    Fixed bug with grayed/read only Jira issues view; Jira 8.4 compatibility

    Details

    This version includes the following improvements:

    • Fixed intermittent bug with grayed/read only Jira issues view on several Jira 8.x instances
    • Compatibility with Jira 8.4

    Versions

    Version 3.2.1 Jira Data Center 6.3 - 8.4.2 Released 2019-09-12

    Summary

    Fixed bug with grayed/read only Jira issues view; Jira 8.4 compatibility

    Details

    This version includes the following improvements:

    • Fixed intermittent bug with grayed/read only Jira issues view on several Jira 8.x instances
    • Compatibility with Jira 8.4

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Find Duplicates via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Find Duplicates. You're prompted to log into MyAtlassian. Find Duplicates begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Find Duplicates versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Find Duplicates via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Find Duplicates. You're prompted to log into MyAtlassian. Find Duplicates begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Find Duplicates versions compatible with your instance, you can look through our version history page.

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