- Supported
- Jira Service Management
Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins
Avoid New Duplicates
Plugin searches for all possible duplicates while you are creating a new issue.
It will return the results as-you-type preventing you from logging a ticket that was already logged before.
See Existing Duplicates
Existing issue duplicates are shown on the right panel of an issue page and issue link dialog.
Limit duplicates detection by project, component or issue type if needed.
Smart Quick Issue Search
A quick issue search that respects all Jira security rules and permissions.
Available for 'Create New Issue' Jira dialog and 'Create New Request' Jira Service Desk dialog as well.
More details
Tired of finding and closing duplicated tickets in your system?
Not willing to spend time on searching for similar issues manually?
Let Find Duplicates do it for you!
Find Duplicates plug-in searches for all possible duplicates while you are creating a new issue. The system will return the results immediately preventing you from logging a ticket that was already logged before.
The list of potential duplicates will be displayed on the right panel of any existing Jira ticket. Find Duplicates plug-in works in Create/Edit/Link Issue dialogs.
Find Duplicates is also built into Jira Search box enabling instant smart search by issue key, phrase or issue number from a current project.
Find Duplicates is compatible with Jira Service Desk plug-in (see duplicated or similar requests as Service Desk Agent).
Find Duplicates also integrates with Zephyr and synapseRT Test Management plug-ins making reporting a bug easier and quicker.
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Find Duplicated plug-in configuration