Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins
Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins
Prevent creation of duplicates in Jira, Service Desk, Zephyr and synapseRT plug-ins
Avoid New Duplicates
See Existing Duplicates
Smart Quick Issue Search
Plugin searches for all possible duplicates while you are creating a new issue.
It will return the results as-you-type preventing you from logging a ticket that was already logged before.
Existing issue duplicates are shown on the right panel of an issue page and issue link dialog.
Limit duplicates detection by project, component or issue type if needed.
A quick issue search that respects all Jira security rules and permissions.
Available for 'Create New Issue' Jira dialog and 'Create New Request' Jira Service Desk dialog as well.
Avoid New Duplicates
See Existing Duplicates
Smart Quick Issue Search
Plugin searches for all possible duplicates while you are creating a new issue.
It will return the results as-you-type preventing you from logging a ticket that was already logged before.
Existing issue duplicates are shown on the right panel of an issue page and issue link dialog.
Limit duplicates detection by project, component or issue type if needed.
A quick issue search that respects all Jira security rules and permissions.
Available for 'Create New Issue' Jira dialog and 'Create New Request' Jira Service Desk dialog as well.
More details
Tired of finding and closing duplicated tickets in your system?
Not willing to spend time on searching for similar issues manually?
Let Find Duplicates do it for you!
Find Duplicates plug-in searches for all possible duplicates while you are creating a new issue. The system will return the results immediately preventing you from logging a ticket that was already logged before.
The list of potential duplicates will be displayed on the right panel of any existing Jira ticket. Find Duplicates plug-in works in Create/Edit/Link Issue dialogs.
Find Duplicates is also built into Jira Search box enabling instant smart search by issue key, phrase or issue number from a current project.
Find Duplicates is compatible with Jira Service Desk plug-in (see duplicated or similar requests as Service Desk Agent).
Find Duplicates also integrates with Zephyr and synapseRT Test Management plug-ins making reporting a bug easier and quicker.
More details
Tired of finding and closing duplicated tickets in your system?
Not willing to spend time on searching for similar issues manually?
Let Find Duplicates do it for you!
Find Duplicates plug-in searches for all possible duplicates while you are creating a new issue. The system will return the results immediately preventing you from logging a ticket that was already logged before.
The list of potential duplicates will be displayed on the right panel of any existing Jira ticket. Find Duplicates plug-in works in Create/Edit/Link Issue dialogs.
Find Duplicates is also built into Jira Search box enabling instant smart search by issue key, phrase or issue number from a current project.
Find Duplicates is compatible with Jira Service Desk plug-in (see duplicated or similar requests as Service Desk Agent).
Find Duplicates also integrates with Zephyr and synapseRT Test Management plug-ins making reporting a bug easier and quicker.
Reviews for cloud
(48)Sign in to write a review
Thanks Alev for the review and suggestion!
This functionality is already scheduled for FindDuplicates v2.3 so it will be released around next week.
ActivityTimeline/FindDuplicates Team
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Update: We have released the possibility to limit potential duplicates by the current project. This feature can be turned on at plug-in Configuration page.
Reviews for server
(48)Sign in to write a review
Thanks for the feedback, Georg!
This is a really great suggestion and we have added it to the product road map.
Hopefully we can get it released in one of the following updates!
Thanks,
FindDuplicates Team
Thanks Alev for the review and suggestion!
This functionality is already scheduled for FindDuplicates v2.3 so it will be released around next week.
ActivityTimeline/FindDuplicates Team
----------------------------------------------------------
Update: We have released the possibility to limit potential duplicates by the current project. This feature can be turned on at plug-in Configuration page.
Reviews for Data Center
(48)Sign in to write a review
Thanks Alev for the review and suggestion!
This functionality is already scheduled for FindDuplicates v2.3 so it will be released around next week.
ActivityTimeline/FindDuplicates Team
----------------------------------------------------------
Update: We have released the possibility to limit potential duplicates by the current project. This feature can be turned on at plug-in Configuration page.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$60 | 50 users$145 | 100 users$290 | 250 users$480 | 500 & upAdditional pricing details |
| 50 users$190/year | 100 users$390/year | 250 users$590/year | 500 users$990/year | 750 users$990/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Reliex provides support for this app.
Reliex provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 3.3.0 • Jira Server 6.3 - 8.6.1 • Released 2019-12-11
Summary
Added possibility to define a minimum number of words to match with a duplicate
Details
This version includes the following improvements:
- Added possibility to define a minimum number of words to match with a duplicate issue (e.g. issues are treated as duplicates if at least a specified number of words are the same)
- Other minor updates.
Versions
Version 3.3.0 • Jira Data Center 6.3 - 8.6.1 • Released 2019-12-11
Summary
Added possibility to define a minimum number of words to match with a duplicate
Details
This version includes the following improvements:
- Added possibility to define a minimum number of words to match with a duplicate issue (e.g. issues are treated as duplicates if at least a specified number of words are the same)
- Other minor updates.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Find Duplicates via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Find Duplicates. You're prompted to log into MyAtlassian. Find Duplicates begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Find Duplicates versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Find Duplicates via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Find Duplicates. You're prompted to log into MyAtlassian. Find Duplicates begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Find Duplicates versions compatible with your instance, you can look through our version history page.
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