590
Customers have installed this app in at least 590 active instances.
590
Customers have installed this app in at least 590 active instances.
590
Customers have installed this app in at least 590 active instances.
    by The Starwarefor Jira Cloud, Jira Server 7.0.0 - 8.17.1 and Jira Data Center 7.0.0 - 8.17.1
    Supported
    The Starware supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    The Starware supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    The Starware supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    Coordinate issues with automatic time based notifications

    Coordinate issues with automatic time based notifications

    Coordinate issues with automatic time based notifications

    Create reminders for additional actions for issues

    Issue Reminder List

    Configure reminder options

    You can create multiple reminders for multiple recipients to coordinate issue details. Create periodic reminders for repeating activities.

    You can see list of reminders on the issue page for company managed and team managed projects including Jira Service Management.

    You can enable or disable reminders for certain user groups

    Create Periodic and Relative Reminders

    Issue Reminder List

    Customizable Notification Emails for Reminders

    You can create multiple reminders for multiple recipients to coordinate issue details. Create periodic reminders for repeating activities. Date can be relative to any date field of the issue and reminders can be private.

    You can see list of reminders on the issue page, including Jira Agile. Hover on the reminder to see the details. You can also delete or edit reminders if you have permission. Private reminders are only visible to you.

    Notification emails by default contains rich text formatted issue description and summary so that anyone can directly action upon the received email, even your customers without Jira access. You can also change template.

    Create Periodic and Relative Reminders

    Issue Reminder List

    Customizable Notification Emails for Reminders

    You can create multiple reminders for multiple recipients to coordinate issue details. Create periodic reminders for repeating activities. Date can be relative to any date field of the issue and reminders can be private.

    You can see list of reminders on the issue page, including Jira Agile. Hover on the reminder to see the details. You can also delete or edit reminders if you have permission. Private reminders are only visible to you.

    Notification emails by default contains rich text formatted issue description and summary so that anyone can directly action upon the received email, even your customers without Jira access. You can also change template.

    More details

    Issue Reminders allows you to create multiple reminders for issues.

    - You can send reminders to individual users, groups and reporter, assignee, watchers and voters.

    - Reminders can be periodic and they can be private to users.

    - You can control who can create and view reminders at app level.

    Cloud version of this app is developed using new Atlassian Forge platform and your data never leaves Atlassian's Servers. Code is also run on Atlassian's own servers and doesn't send any data to outside world. When installing the app, it will ask you for some permissions and you can see why we require each permission in privacy & security section of user manual.

    Due to platform limitations and since this is the first cloud version of the app, it has some functional limitations compared to server/DC version. You can also read about it in user manual.

    More details

    Issue Reminders Jira plugin allows you to create multiple reminders to issues in addition to global due date reminders.

    - You can send reminders to users, groups, project roles and an email address at the same time.

    - You can also specify pseudo users like, assignee, reporter, watchers as reminder recipients.

    - Reminder can be defined with a specific date or can be relative to any date field.

    - Reminders can be periodic.

    - Customizable email templates. You can use issue fields in the template. Recipient doesn't need to access Jira to view issue details.

    - 6 different JQL functions specific to reminders

    - Specify applicable projects, issue types or specify users who can create reminders or view reminders.

    - Using the REST API you can integrate your own applications with the plugin.

    Language support:EN,TR,ES,FR,DE,RU,IT

    More details

    Issue Reminders Jira plugin allows you to create multiple reminders to issues in addition to global due date reminders.

    - You can send reminders to users, groups, project roles and an email address at the same time.

    - You can also specify pseudo users like, assignee, reporter, watchers as reminder recipients.

    - Reminder can be defined with a specific date or can be relative to any date field.

    - Reminders can be periodic.

    - Customizable email templates. You can use issue fields in the template. Recipient doesn't need to access Jira to view issue details.

    - 6 different JQL functions specific to reminders

    - Specify applicable projects, issue types or specify users who can create reminders or view reminders.

    - Using the REST API you can integrate your own applications with the plugin.

    Language support:EN,TR,ES,FR,DE,RU,IT

    Reviews for cloud

    (13)
    Sign in to write a review
    by Ferhat OZDAG on 2017-06-23
    Useful Plugin
    Was this review helpful?YesNo
    by Heike Ulbricht on 2016-03-11
    Hello, we have done a test during the last days. A great plugin which covers all of our reminder requests! Additionally I have to say that the reply to technical questions is fast and very helpful. Best regards Rainer
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Olivier on 2015-10-05
    Hello. Since I've installed you new update I can't see my reminders pictures in my JIRA issue and I can't delete them anymore. Could you help me please ? Olivier => My Jira is JIRA SERVER version : v6.4.11#64026
    Was this review helpful?YesNo
    The Starware

    Update:Problem is fixed in 1.11.8. Thanks for reporting.

    Of course. Could you email to deniz@thestarware.com with a screenshot of the issue page, your jira version and screenshot of the email you received from the plugin. I will deal with it ASAP.

    by Faizan Farooq on 2015-10-01
    This is a good plug in. The only problem I notice with this plug in is there is no way I can see all my reminder descriptions at one place. I can do a JQL query but that only shows me JIRA issues. I would have to go into each issue to look at my reminders to find out who its for. I need it to be able to display description of reminders. I set reminder to discuss issues with different people for our meetings. If I can see the display I can discuss all reminders in one meeting without going into each issue to find out details of my reminder.
    Was this review helpful?YesNo
    The Starware

    UPDATE: Version 1.5.0 adds all of the features you have requested. You can create private reminders, see list of your reminders and edit existing reminders.

    Reviews for server

    (13)
    Sign in to write a review
    by Anna Olenberg on 2019-05-29
    We had 3 issues with this addon, and the support was very fast, helpful and reliably fixed the issues. 4 stars!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Trevor Gettelman on 2019-03-20
    I have used this plugin for over a year. By far the plugin I use and rely on the most. For my position as an Analyst where tickets don't naturally (with a workflow) come through me, I would be lost without it. Simple and intuitive to use. Perfect design...I set up a reminder (and can forget about it). When the reminder time comes around I get an email with my reminder. I click on the email header and it opens the ticket. Perfect!
    Was this review helpful?YesNo
    by SMM on 2018-12-16
    I would like to have a reminder as an email for all issue, what I mean is I would like to get a reminder for my assign issue with I set the reminder to each issue I have. can be? It will be very good if the reminder set auto for every issue is created. sound good, I will try it I try to add a reminder to the issue but I do not get the email?
    Was this review helpful?YesNo
    The Starware

    Hi,

    Please, open a support requested in our issue tracker and attach a screenshot showing the reminder. We have a special custom field which allows you to create a reminder when creating a new issue or editing it or on any transition screen. You can also create a reminder for each issue on view issue screen and it will send an e-mail to you. You can also use global due date reminder functionality. You can create a support request in our issue tracker for you questions. You can also find more detailed information on add-on's functionality in our user manual.

    by Chris Bland on 2018-07-09
    This is a very helpful add-on. We use JIRA internally for some line of business applications (e.g. sales) and our staff like the ability to have simple reminders for specific tasks which they can easily tailor.
    Was this review helpful?YesNo
    by Ferhat OZDAG on 2017-06-23
    Useful Plugin
    Was this review helpful?YesNo

    Reviews for Data Center

    (13)
    Sign in to write a review
    by Ferhat OZDAG on 2017-06-23
    Useful Plugin
    Was this review helpful?YesNo
    by Heike Ulbricht on 2016-03-11
    Hello, we have done a test during the last days. A great plugin which covers all of our reminder requests! Additionally I have to say that the reply to technical questions is fast and very helpful. Best regards Rainer
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Olivier on 2015-10-05
    Hello. Since I've installed you new update I can't see my reminders pictures in my JIRA issue and I can't delete them anymore. Could you help me please ? Olivier => My Jira is JIRA SERVER version : v6.4.11#64026
    Was this review helpful?YesNo
    The Starware

    Update:Problem is fixed in 1.11.8. Thanks for reporting.

    Of course. Could you email to deniz@thestarware.com with a screenshot of the issue page, your jira version and screenshot of the email you received from the plugin. I will deal with it ASAP.

    by Faizan Farooq on 2015-10-01
    This is a good plug in. The only problem I notice with this plug in is there is no way I can see all my reminder descriptions at one place. I can do a JQL query but that only shows me JIRA issues. I would have to go into each issue to look at my reminders to find out who its for. I need it to be able to display description of reminders. I set reminder to discuss issues with different people for our meetings. If I can see the display I can discuss all reminders in one meeting without going into each issue to find out details of my reminder.
    Was this review helpful?YesNo
    The Starware

    UPDATE: Version 1.5.0 adds all of the features you have requested. You can create private reminders, see list of your reminders and edit existing reminders.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$9550 users$170100 users$300250 users$600500 & upAdditional pricing details
    50 users$150/year100 users$250/year250 users$560/year500 users$800/year750 users$950/year1000 & upAdditional pricing details
    Up to 10 users
    $2.5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.25
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    The Starware provides support for this app.

    The Starware provides support for this app.

    The Starware provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-05-20

    Summary

    Initial Release of Cloud Version.

    Details

    Initial Release of Cloud Version.

    Versions

    Version 1.14.3 Jira Server 7.0.0 - 8.17.1 Released 2020-12-24

    Summary

    Security bug fix

    Details

    We have fixed a reflected XSS vulnerability.

    Versions

    Version 1.14.3 Jira Data Center 7.0.0 - 8.17.1 Released 2020-12-24

    Summary

    Security bug fix.

    Details

    We have fixed a reflected XSS vulnerability.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Issue Reminders via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Reminders. You're prompted to log into MyAtlassian. Issue Reminders begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Reminders versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Issue Reminders.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Issue Reminders via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Reminders. You're prompted to log into MyAtlassian. Issue Reminders begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Reminders versions compatible with your instance, you can look through our version history page.

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