Service Pack for Agents

Steps for Installation

1. Log into your instance of Jira as an admin.
2. Select the Settings drop down menu and select Manage apps.
3. Select Find new apps from the left side menu.
4. Once the screen loads, you can type Service Pack for Agents in the search bar to find the appropriate app version.
5. Select free trial to begin the trial or buy now to purchase a license for Service Pack for Agents.
6. Select accept and install in the modal that opens up to confirm the app installation.
7. Service Pack for Agents begins to download and you’ll be prompted to log into your MyAtlassian account.
8. Enter your credentials and select Generate license.
9. A license key will be generated, and select Apply license to get started with the app. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

You’re now all set to start using the app. You can also find the older versions of Service Pack for Agents compatible with your instance on the version history page.