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User Profiles for Jira (Microsoft Attributes Sync)

works with Jira Cloud, Jira Server 9.2.0 - 9.17.5, Jira Data Center 9.3.0 - 10.6.1 and more

OVERALL RATINGS

INSTALLS

865

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appSync & display user attributes from external user directories like Active Directory, Entra ID (Azure AD), LDAP

watch User Profiles for Jira (Microsoft Attributes Sync) video

Customize and synchronize user profiles in Jira

Easily add new elements like languages, skills, and expertise to Jira issues. Sync user data from LDAP/Active Directory, such as phone number, manager, to ensure they are always accurate and up-to-date in Jira.

Automate workflows and improve reporting with JQL

Simplify reporting, queue management, and automation with JQL. Improve Jira workflows by displaying user attributes directly in Jira issue fields, such as the manager of the reporter.

Add hover previews and get in contact instantly

With hover previews, users are instantly able to see additional profile information about the reporter, assignee and other participants - and then quickly reach them with the available click-to-call option.

Supporting media

More details

User Profiles for Jira (Microsoft Attributes Sync) syncs attributes from LDAP or AD directories, adding user details like job title, phone number, location & skills to Jira profiles. This allows you to filter & automate tasks in Jira using the new profile fields.

Practical uses include:

Jira

  • Display extra user info such as location, job title, skills on issues to speed up task completion
  • Automate approvals across departments: Finance requires manager approval for purchase issues, Marketing needs approval before content is published, & HR/Legal requires manager review for contracts
  • Generate reports by filtering with job position attribute to view team workload
  • Use JQL queries to quickly find issues by the manager of the assignee or other profile fields

Jira Service Management

  • Reduce resolution time by displaying extra user info in Jira
  • Prioritize tickets by reporter’s job position
  • Automate workflows requiring manager approval
  • Use click-to-call to connect with users from the Jira ticket

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Trust center

New

Access the partner's trust center to review their security, compliance and privacy information for this app.

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Version information

Version 2.6.1for Jira Data Center 9.3.0 - 10.6.1

Release date
May 7th 2025
Summary
Bugfix Release
Details
  • Fixed a bug leading to problems when calling issue rest api endpoint in Jira 10
Payment model
Paid via Atlassian
License type
Commercial
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