User Profiles for Jira (Microsoft Attributes Sync)
OVERALL RATINGS
INSTALLS
865
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSync & display user attributes from external user directories like Active Directory, Entra ID (Azure AD), LDAP

Customize and synchronize user profiles in Jira
Easily add new elements like languages, skills, and expertise to Jira issues. Sync user data from LDAP/Active Directory, such as phone number, manager, to ensure they are always accurate and up-to-date in Jira.
Automate workflows and improve reporting with JQL
Simplify reporting, queue management, and automation with JQL. Improve Jira workflows by displaying user attributes directly in Jira issue fields, such as the manager of the reporter.
Add hover previews and get in contact instantly
With hover previews, users are instantly able to see additional profile information about the reporter, assignee and other participants - and then quickly reach them with the available click-to-call option.
Supporting media
More details
User Profiles for Jira (Microsoft Attributes Sync) syncs attributes from LDAP or AD directories, adding user details like job title, phone number, location & skills to Jira profiles. This allows you to filter & automate tasks in Jira using the new profile fields.
Practical uses include:
Jira
- Display extra user info such as location, job title, skills on issues to speed up task completion
- Automate approvals across departments: Finance requires manager approval for purchase issues, Marketing needs approval before content is published, & HR/Legal requires manager review for contracts
- Generate reports by filtering with job position attribute to view team workload
- Use JQL queries to quickly find issues by the manager of the assignee or other profile fields
Jira Service Management
- Reduce resolution time by displaying extra user info in Jira
- Prioritize tickets by reporter’s job position
- Automate workflows requiring manager approval
- Use click-to-call to connect with users from the Jira ticket
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerVersion information
Version 2.6.1•for Jira Data Center 9.3.0 - 10.6.1
- Release date
- May 7th 2025
- Summary
- Bugfix Release
- Details
- Fixed a bug leading to problems when calling issue rest api endpoint in Jira 10
- Payment model
- Paid via Atlassian
- License type
- Commercial