Skip to:

User Profiles for Jira

for Jira Cloud, Jira Server 8.20.0 - 9.17.1, Jira Data Center 8.20.0 - 9.17.1 and more
  • Supported
  • Jira Service Management
  • Jira

Sync fields with Active Directory and keep your Jira issues updated. Extend your possibilities to filter and automate

Sync and show information from Entra on issues

Synchronize and display important information from Microsoft Entra ID on Jira issues automatically. Select whose information will be displayed in the Jira issue and help users to be able to process issues properly.

Improve work processes & drive up productivity

Extract specific reports by filtering for user profile data synchronised with Entra ID and increase your automation capabilities by simplifying approvals and workflows.

Display User Absence Information in Jira Issues

Access user absence information directly within Jira issues. Instantly identify team members who are out of the office, providing information into their availability and facilitating efficient project management.

More details

User Profiles for Jira gives you powerful capabilities to display additional information automatically on Jira issues and accelerates collaboration in distributed teams. The integration of Microsoft Entra ID with Jira Software & Jira Service Management enables you to automate workflows and process issues more quickly. After efficiently doing the setup and creating the configuration easily, attributes from Entra will be fetched and displayed automatically. Join our customers and enjoy these benefits:

  • Provide more context & additional contact options directly on Jira issues
  • Map Entra data to custom fields & expand your filtering options
  • Extract specific reports by filtering for user profile data synced with Entra
  • Easily get information about the out-of-office status of an assignee when viewing a specific issue
  • Keep your Jira issues updated
  • Build a fast and secure connection between Jira and Entra in just a few clicks

Feel free to check our public roadmap & submit your feature requests!



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

User Profiles for Jira integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects


See the User Profiles for Jira App in Action!

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation