User Profiles for Jira (Microsoft Attributes Sync)

by Elevatic Software GmbH

works with Jira Cloud, Jira Server 9.2.0 - 9.17.5, Jira Data Center 9.11.0 - 11.3.3 and more

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Overview

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Installation

Key highlights of the appSync & display user attributes from external user directories like Active Directory, Entra ID (Azure AD), LDAP

Sync & Display Entra ID Info on Jira Issues

Sync user attributes into Jira issues and show assignee or reporter details (job title, phone, location) from Entra (Azure AD). Select which attributes to display for accurate issue resolution.

Improve Jira Workflows and Productivity

Use user attributes in JQL filters, queues, and automation rules. Map profile fields (e.g. department, location) to Jira issue fields to automate workflows and support reporting.

Simplify Approvals with Entra ID User Attributes

Use Entra ID (Azure AD) user attributes in workflows. Trigger approval processes using manager attributes to assign and automate approvals (e.g., purchase requests) and support task completion.

Supporting media

More details

User Profiles for Jira (Microsoft Attributes Sync) syncs user attributes from Entra ID (Azure AD) with Jira. It displays additional user info & simplifies approvals via user attributes in workflows.

This app supports many practical use cases:

Jira

Display extra user info – such as location, job title, phone number, manager – of assignee, reporter or user-picker custom fields on issues to speed up task completion
Automate approvals across departments: Finance requires manager approval for purchase requests, Marketing needs manager approval before content is published, & HR/Legal requires manager review for contracts
Generate reports by filtering by job position to view team workload

Jira Service Management

Reduce resolution time by displaying user contact info on tickets
Prioritize tickets by reporter’s job position
Automate workflows requiring manager approval

Request a demo & check the documentation for details.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

User Profiles for Jira (Microsoft Attributes Sync) integrates with your Atlassian app

Version information

Version 3.12.0•for Jira Cloud

Release date: Mar 30th 2026
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial