Create powerful user profiles · Easily add click-to-call · Sync with user directories (LDAP/AD) to keep it all up-to-date
Create powerful user profiles · Easily add click-to-call · Sync with user directories (LDAP/AD) to keep it all up-to-date
Customize and synchronize profiles
Improve Jira workflows and productivity
Add hover previews and click-to-call
Easily add new elements for languages, skills and expertise, and more - so users can quickly find the colleagues and answers they’re looking for. Sync with LDAP/AD to ensure that pictures and data are always up-to-date.
Use profile data in custom fields and access that information in Jira Workflow post functions. E.g. automatically assign Jira issues to the manager of the reporter for clearance.
With hover previews, users are instantly able to see additional profile information about the reporter, assignee and other participants - and then quickly reach them with the available click-to-call option.
Customize and synchronize profiles
Improve Jira workflows and productivity
Add hover previews and click-to-call
Easily add new elements for languages, skills and expertise, and more - so users can quickly find the colleagues and answers they’re looking for. Sync with LDAP/AD to ensure that pictures and data are always up-to-date.
Use profile data in custom fields and access that information in Jira Workflow post functions. E.g. automatically assign Jira issues to the manager of the reporter for clearance.
With hover previews, users are instantly able to see additional profile information about the reporter, assignee and other participants - and then quickly reach them with the available click-to-call option.
More details
Great user profiles are just the start. This app gives you powerful new capabilities to improve Jira workflows and maximize productivity.
- Robust customization options let you easily enhance profiles with new fields so that users can quickly find experts, reporting chains, and more.
- Ensure that profiles are always up-to-date. Synchronization enables you to pull pictures and profile data directly from LDAP/AD repositories.
- Improve and automate Jira workflows by using profile fields (e.g. manager, phone number) directly in Jira issues
- Add user profile details for Jira Service Desk Customers as an agent - your Service Desk workflow is now complete
- Use JQL queries to quickly find issues by the manager of the assignee or other profile field values.
- Want to add powerful profile capabilities to your wiki? Check out User Profiles for Confluence.
More details
Great user profiles are just the start. This app gives you powerful new capabilities to improve Jira workflows and maximize productivity.
- Robust customization options let you easily enhance profiles with new fields so that users can quickly find experts, reporting chains, and more.
- Ensure that profiles are always up-to-date. Synchronization enables you to pull pictures and profile data directly from LDAP/AD repositories.
- Improve and automate Jira workflows by using profile fields (e.g. manager, phone number) directly in Jira issues
- Add user profile details for Jira Service Desk Customers as an agent - your Service Desk workflow is now complete
- Use JQL queries to quickly find issues by the manager of the assignee or other profile field values.
- Want to add powerful profile capabilities to your wiki? Check out User Profiles for Confluence.
Reviews for cloud
(13)Sign in to write a review
Hello Arpita,
thank you for the great review! We appreciate that you like our add-on and find it simple to use. Unfortunately we haven't had the mentioned requirement. I therefore created a new ticket which you can track at this link.
Thank you for helping us make better add-ons!
Kind regards,
Max
Communardo Support
Hello,
thank you for the great review. We really appreciate your interest in our add-on. Unfortunately, we currently do not support this feature. We already have that requirement in our backlog. Please see the product ticket UPJ-56.
Anyways we will have an important Update on this matter in the next few weeks so we recommend looking for add-on updates here. You will be able to display users at the issue if mapped correctly.
Thank you for helping us make better add-ons!
Kind regards
Max
Communardo Support
Hello Chip,
thank you for your great review! Yes, this add-on will support Data Center in the next version. We will release this version in the upcoming weeks. If you haven't done so already, please add yourself as watcher for this add-on.
Kind regards,
Max
Communardo Support
Reviews for server
(13)Sign in to write a review
Hello Mr. Ivengo,
thank you for your review.
Since User Profiles for Jira version 2.1 it is also possible to edit Service Desk customer profiles.
The licencing depends on your Jira Software or Jira Service Desk license. Please also see the Pricing FAQ. In Jira Service Desk the customers do not need a license.
If you need any further information about User Profiles for Jira, we would be delighted if you would open a support ticket in our Service Desk at https://jira.communardo.de/servicedesk/customer/portal/2
Kind regards,
Franz
Communardo Support
Reviews for Data Center
(13)Sign in to write a reviewHello Arpita,
thank you for the great review! We appreciate that you like our add-on and find it simple to use. Unfortunately we haven't had the mentioned requirement. I therefore created a new ticket which you can track at this link.
Thank you for helping us make better add-ons!
Kind regards,
Max
Communardo Support
Hello,
thank you for the great review. We really appreciate your interest in our add-on. Unfortunately, we currently do not support this feature. We already have that requirement in our backlog. Please see the product ticket UPJ-56.
Anyways we will have an important Update on this matter in the next few weeks so we recommend looking for add-on updates here. You will be able to display users at the issue if mapped correctly.
Thank you for helping us make better add-ons!
Kind regards
Max
Communardo Support
Hello Chip,
thank you for your great review! Yes, this add-on will support Data Center in the next version. We will release this version in the upcoming weeks. If you haven't done so already, please add yourself as watcher for this add-on.
Kind regards,
Max
Communardo Support
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$140 | 50 users$250 | 100 users$500 | 250 users$900 | 500 & upAdditional pricing details |
| 50 users$1,300/year | 100 users$1,300/year | 250 users$1,300/year | 500 users$1,300/year | 750 users$2,200/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Communardo Products GmbH is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Communardo Products GmbH is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 2.1.5 • Jira Server 7.6.0 - 8.8.0 • Released 2020-01-13
Summary
This release adds Jira Data Center Support
Details
This release adds Jira Data Center Support
Versions
Version 2.1.5 • Jira Data Center 7.6.0 - 8.8.0 • Released 2020-01-10
Summary
Data Center Release
Details
This release adds Jira Data Center compatibility.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate User Profiles for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for User Profiles for Jira. You're prompted to log into MyAtlassian. User Profiles for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older User Profiles for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate User Profiles for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for User Profiles for Jira. You're prompted to log into MyAtlassian. User Profiles for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older User Profiles for Jira versions compatible with your instance, you can look through our version history page.
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