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User Profiles for Jira

works with Jira Cloud, Jira Server 9.2.0 - 9.17.4, Jira Data Center 9.3.0 - 10.1.1 and more

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TRUST SIGNALS

Key highlights of the appRetrieve & display user attributes from Active Directory in Jira. Use these attributes to automate workflows & filter Jira issues

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Customize and synchronize user profiles in Jira

Easily add new elements like languages, skills, and expertise to Jira issues. Sync user data from LDAP/Active Directory, such as name, phone number, and manager, to ensure they are always accurate and up-to-date in Jira.

Automate workflows and improve reporting with JQL

Simplify reporting, queue management, and automation with JQL. Improve Jira workflows by displaying user attributes directly in Jira issue fields, such as the manager of the reporter or user contact information in Jira.

Add hover previews and get in contact instantly

With hover previews, users are instantly able to see additional profile information about the reporter, assignee and other participants - and then quickly reach them with the available click-to-call option.

Supporting media

More details

User Profiles for Jira syncs attributes from LDAP or AD directories, adding user details like job title, phone number, location & skills to Jira profiles. This allows you to filter & automate tasks in Jira using these new profile fields.

Practical uses include:

Jira

  • Display extra user info such as location, job title, phone number, skills on issues to speed up task completion
  • Automate approvals across departments: Finance requires manager approval for purchase issues, Marketing needs manager approval before content is published, & HR/Legal requires manager review for contracts
  • Generate reports by filtering with job position attribute to view team workload
  • Use JQL queries to quickly find issues by the manager of the assignee or other profile fields

Jira Service Management

  • Reduce resolution time by displaying extra user details in Jira
  • Prioritize tickets by reporter’s job position
  • Automate workflows requiring manager approval
  • Use click-to-call to connect with users from the Jira ticket

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Version information

Version 2.6.0for Jira Data Center 9.3.0 - 10.1.1

Release date

Sep 2nd 2024

Summary

Compatibility Release

Details

In this release we took care of:

  • making the app compatible with Jira 10.0

Payment model

Paid via Atlassian

License type

Commercial

Explore all Data Center versions

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