806
Customers have installed this app in at least 806 active instances.
806
Customers have installed this app in at least 806 active instances.
806
Customers have installed this app in at least 806 active instances.
    by StiltSoftTop Vendor
    StiltSoft is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.7.0 - 7.13.13, Jira Data Center 7.7.0 - 7.13.13 and more versions
    Versions available for Jira Server 6.0 - 7.6.17
    Jira Server 8.0.0 - 8.8.0
    Jira Data Center 7.0.0 - 7.6.17
    Jira Data Center 8.0.0 - 8.8.0
    Supported
    StiltSoft supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    StiltSoft supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    StiltSoft supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Categorize attachments in Jira issues with labels and group these files for better visibility in issues

    Categorize attachments in Jira issues with labels and group these files for better visibility in issues

    Categorize attachments in Jira issues with labels and group these files for better visibility in issues

    Assign labels to documents

    Filter attachments by labels

    Group files and assets by labels

    👉 BOOK A DEMO 🔎

    Tag documents and attachments with appropriate labels for easier document searchability in Jira issues

    👉 REQUEST FEATURE 💡

    Filter documents and files against specific labels and exclude all the files unnecessary at the moment for your work

    LABEL AND GROUP 🏷️

    Collect files and documents with labels into categories and expect to view files in the specific group at once

    Keep files and documents within categories

    Store project documents in the centralized storage

    Adjust configuration of categories to your needs

    👉 BOOK A DEMO 🎯

    Use categories to store attachments and documents based on their file formats, statuses, or objectives. Preserve documents with the entire hierarchy of revisions in issues.

    👉 WATCH TUTORIALS 📺

    Keep the frequently used and updated files in the centralized project storage with the required structure. Let your teammates easily access them and modify them if needed.

    👉 REQUEST FEATURE 💡

    Manage schemes with categories and tailor their configuration to the actual processes within your team. Restrict access to categories for specific users, groups, or project roles.

    Keep files and documents within categories

    Store project documents in the centralized storage

    Adjust configuration of categories to your needs

    Use categories to store attachments and documents based on their file formats, statuses, or objectives. Preserve documents with the entire hierarchy of revisions in issues.

    👉 BOOK A DEMO 🎁

    Keep the frequently used and updated files in the centralized project storage with the required structure. Let your teammates easily access them and modify them if needed.

    👉 WATCH TUTORIALS 📺

    Manage schemes with categories and tailor their configuration to the actual processes within your team. Restrict access to categories for specific users, groups, or project roles.

    👉 REQUEST FEATURE 💡

    More details

    The Smart Attachments app for Jira Cloud lets you tag documents with labels and use them for better file searchability in Jira issues. Now you can instantly find the required document in a blink of an eye.

    Take advantage of the following capabilities:

    • label documents with one or multiple labels
    • filter assets against specific labels
    • group files by some label and view files at once
    • find the labeled document among others

    Submit your ideas or request a demo.

    More details

    Try on Demo Stand or Watch Video Tutorials!

    Take your document management processes and workflows in Jira to the next level.

    ORGANIZE

    AUTOMATE

    SIMPLIFY

    Submit your ideas or request a demo.

    More details

    Try on Demo Stand or Watch Video Tutorials!

    Take your document management processes and workflows in Jira to the next level.

    ORGANIZE

    AUTOMATE

    SIMPLIFY

    Submit your ideas or request a demo.

    Reviews for cloud

    (42)
    Sign in to write a review
    by Joseph Ostuni on 2017-08-02
    We use Smart Attachments with JIRA v7 and it works great. We are anxiously awaiting Smart Attachments for the JIRA Cloud environment. What is the target date for that?
    Was this review helpful?YesNo
    StiltSoft

    Hi, Joseph!

    Could you please drop an email to me at vrutkevich@stiltsoft.com. So we can discuss several questions about the Cloud version.

    Thanks.

    Best Regards,Vadim Rutkevich

    by Edwin van Raaphorst on 2017-07-31
    Great Plugin. Very Intuitive. Also the (remote) support is above and beyond. [thanks Vadim] To bad our company is behind on the JIRA version updates. I have been informed the latest and greatest plugin gives even more functionality. Still four start although I could not evaluate the full potential.
    Was this review helpful?YesNo
    by Christoph Lasecki on 2017-05-23
    Great plugin with many possibilities. Ideal for marketing and support departments. User rights on attachment categories for explosive attachments.
    Was this review helpful?YesNo
    by David Fallert on 2017-05-17
    Nice and intuitive Plug-In with a powerfull REST-API. Very responsive and helpfull support. Keep it going :)
    Was this review helpful?YesNo
    by Sinan YESILYURT on 2017-04-24
    This plugin really smartly, congratulations.
    Was this review helpful?YesNo
    StiltSoft

    Hi!

    Thanks for your positive review! We greatly appreciate your support!

    Thanks for choosing our products!

    Best Regards,Vadim Rutkevich [StiltSoft]

    Reviews for server

    (42)
    Sign in to write a review
    by Laurie Street on 2020-01-28
    Excellent Add-On to organise issue attachments into meaningful categories. Fantastic support, fast and actually helpful.
    Was this review helpful?YesNo
    by Nico Neubig on 2019-12-16
    Very helpful Add-On. Also the support is very fast and friendly :)
    Was this review helpful?YesNo
    by Marcin Lizut on 2019-10-29
    Great app! We love its attachment categories and security features. We using trial version and gonna buy it. It's definitely worth each dollar it costs :)
    Was this review helpful?YesNo
    by Daniel Schoeneck on 2019-09-09
    Great Add-on and very quick support!
    Was this review helpful?YesNo
    by Andrey Mayskiy on 2019-07-19
    Very pleased with the work with the developer. Very fast support, the application is constantly improving and adding new features. Good work guys!
    Was this review helpful?YesNo
    StiltSoft

    Thank you Andrey :)

    Reviews for Data Center

    (42)
    Sign in to write a review
    by Pierre-Jean Constant on 2019-07-24
    Support is awesome and the apps run fine .. Whats else ? :-)
    Was this review helpful?YesNo
    StiltSoft

    Thanks, Pierre-Jean! :)

    by nicami GmbH on 2019-07-15
    Great Plugin & great support!
    Was this review helpful?YesNo
    by Joseph Ostuni on 2017-08-02
    We use Smart Attachments with JIRA v7 and it works great. We are anxiously awaiting Smart Attachments for the JIRA Cloud environment. What is the target date for that?
    Was this review helpful?YesNo
    StiltSoft

    Hi, Joseph!

    Could you please drop an email to me at vrutkevich@stiltsoft.com. So we can discuss several questions about the Cloud version.

    Thanks.

    Best Regards,Vadim Rutkevich

    by Edwin van Raaphorst on 2017-07-31
    Great Plugin. Very Intuitive. Also the (remote) support is above and beyond. [thanks Vadim] To bad our company is behind on the JIRA version updates. I have been informed the latest and greatest plugin gives even more functionality. Still four start although I could not evaluate the full potential.
    Was this review helpful?YesNo
    by Christoph Lasecki on 2017-05-23
    Great plugin with many possibilities. Ideal for marketing and support departments. User rights on attachment categories for explosive attachments.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$15050 users$300100 users$700250 users$1,100500 & upAdditional pricing details
    50 users$300/year100 users$700/year250 users$1,100/year500 users$1,500/year750 users$1,500/year1000 & upAdditional pricing details
    Up to 10 users
    $1
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.7
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    StiltSoft is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    StiltSoft is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    StiltSoft is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-03-10

    Summary

    Initial release of Smart Attachments for Jira Cloud

    Details

    Initial release of Smart Attachments for Jira Cloud

    Versions

    Version 2.3.6 Jira Server 7.7.0 - 7.13.13 Released 2020-02-28

    Summary

    Resolved the issue with comment editing in Jira Service Desk (Jira 7.X)

    Details

    Fixed in this release

    • Resolved the issue with the comment editing in Jira Service Desk (Jira 7.X branch) when the infinite spinner was shown.

    Versions

    Version 2.3.6 Jira Data Center 7.7.0 - 7.13.13 Released 2020-02-28

    Summary

    Resolved the issue with comment editing in Jira Service Desk (Jira 7.X)

    Details

    Fixed in this release

    • Resolved the issue with the comment editing in Jira Service Desk (Jira 7.X branch) when the infinite spinner was shown.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Smart Attachments for Jira 📁🤩👍 via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Attachments for Jira 📁🤩👍. You're prompted to log into MyAtlassian. Smart Attachments for Jira 📁🤩👍 begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Smart Attachments for Jira 📁🤩👍 versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Smart Attachments for Jira 📁🤩👍.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Smart Attachments for Jira 📁🤩👍 via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Attachments for Jira 📁🤩👍. You're prompted to log into MyAtlassian. Smart Attachments for Jira 📁🤩👍 begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Smart Attachments for Jira 📁🤩👍 versions compatible with your instance, you can look through our version history page.

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