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    by StiltSoftAtlassian Verified
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    for Jira Server 7.0.0 - 7.10.1 and more versions
    Versions available for Jira Server 6.0 - 6.4.14
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    StiltSoft supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Manage Jira attachments and documents and rapidly distribute your attachments in Jira among categories for better navigability

    Manage Jira attachments and documents and rapidly distribute your attachments in Jira among categories for better navigability

    Keep files in categories & documents with versions

    Discuss files and document revisions with team

    Set up categories per issue type with restrictions

    Create categories for keeping attachments in distinct categories depending on their file formats, status, or objectives. Preserve documents with all revisions in your issues.

    Try Smart Attachments for Confluence!

    Take advantage of comment threads when discussing contents of documents in Jira or track modifications and updates in your files with comments.

    Try Smart Attachments for Confluence!

    Manage the set of categories for each project or use a useful capability to restrict access to each attachment category for the appropriate users, groups or roles.

    Try Smart Attachments for Confluence!

    More details

    Try on Demo Stand or Watch Video Tutorials!

    Take all your attachments in Jira issues under full control.

    Attachment Categories

    • use categories for storing attachments by status/purpose/format
    • restrict user access to categories within projects
    • directly upload or move files between categories via drag-n-drop
    • perform bulk operations on a bunch of attachments at once
    • propagate the same category configuration to other projects

    Document Revision Tracking

    • keep unique file revisions under the same document
    • discuss file updates with teammates in comment threads
    • share file revisions with colleagues by email

    Direct Document Editing

    • edit documents, spreadsheets, and presentations with GoEdit add-on or use the out-of-box capabilities

    Workflow Automations

    • use post-functions for automatic execution of routine operations during issue transitions (delete, move, or email)
    • validate presence of files with specific names or uploaded by definite users or user groups

    Submit your ideas or request a demo.

    Reviews for cloud

    Sign in to write a review
    by Joseph Ostuni on 2017-08-02
    We use Smart Attachments with JIRA v7 and it works great. We are anxiously awaiting Smart Attachments for the JIRA Cloud environment. What is the target date for that?
    Was this review helpful?YesNo

    Hi, Joseph!

    Could you please drop an email to me at vrutkevich@stiltsoft.com. So we can discuss several questions about the Cloud version.


    Best Regards,Vadim Rutkevich

    by Edwin van Raaphorst on 2017-07-31
    Great Plugin. Very Intuitive. Also the (remote) support is above and beyond. [thanks Vadim] To bad our company is behind on the JIRA version updates. I have been informed the latest and greatest plugin gives even more functionality. Still four start although I could not evaluate the full potential.
    Was this review helpful?YesNo
    by Christoph Lasecki on 2017-05-23
    Great plugin with many possibilities. Ideal for marketing and support departments. User rights on attachment categories for explosive attachments.
    Was this review helpful?YesNo
    by David Fallert on 2017-05-17
    Nice and intuitive Plug-In with a powerfull REST-API. Very responsive and helpfull support. Keep it going :)
    Was this review helpful?YesNo
    by Sinan Yesilyurt on 2017-04-24
    This plugin really smartly, congratulations.
    Was this review helpful?YesNo


    Thanks for your positive review! We greatly appreciate your support!

    Thanks for choosing our products!

    Best Regards,Vadim Rutkevich [StiltSoft]

    Reviews for server

    Sign in to write a review
    by jey on 2018-06-14
    Great plugin! But i have some unpleasant problem with it. After installation, it's break links in zip attachment preview. When i'm click one of the archive's files (or "Download link" button) in list attachment view all crashes and i have exception instead of file preview or download dialog. Exception: java.lang.RuntimeException: com.atlassian.jira.exception.AttachmentNotFoundException. Without plugin (or when it disabled) all works fine.
    Was this review helpful?YesNo

    Hi Jey,

    we have addressed this issue in 1.18.11 version. Please update the app.

    I hope that you will give us 4 stars.


    Best Regards,

    Vadim Rutkevich

    by Maciej Berezinski on 2018-05-28
    We are using Jira to track our complex assembly services. Throughout the issue lifecycle we are attaching dozens of files of different types (offers, credit notes, invoices, insurance documents, acceptance reports, and others), so by the end we usually had a mess of those files (approximately 50 items per issue). Smart Attachments app has become the solution that allowed us to preserve the existing workflow and do not split it into smaller parts just to maintain the navigability across attachments. Originally, we were using prefixes that were included into the file names, but this solution was not an optimal fit for our case. With the categories we can keep attachments always in place and now there is no need to look for a particular file for a long time. We have started using the app, but we see the great potential in it. In the nearest time, we plan to try post-functions and validators bundled within the app. Probably, they will help us to automate our routine processes in Jira too. P.S. Hope that the team will introduce the report on attachments in breakdown by category. This will be quite useful for us!
    Was this review helpful?YesNo
    by Neil Proctor on 2018-03-15
    Support is great and developers are very responsive.
    Was this review helpful?YesNo
    by HREDA on 2018-03-06
    Hi, Smart Attachments plug-in is very useful and amazing software when integrated with JIRA. Smart Attachments combine a lot of features found in different software in one plug-in, also their team is very professional and resolve any issue/inquiry in short time and this is personal experience with them.
    Was this review helpful?YesNo
    by Jeffrey David Marraccini on 2018-02-02
    Twice now we have experienced Smart Attachments plug-in updates where no API changes were explicitly called out in the release notes but after the update we found business-impacting API changes with this plug-in. The update notes need to be very clear when API changes are expected. Merely mentioning database format changes is not sufficient notice as those are usually back end. It is important to clearly warn when API changes are pushed in your updates. Please consider for the future, and thank you for your help.
    Was this review helpful?YesNo

    Hi Jeffrey,

    thanks for your feedback. We will create the email list of users who will receive notifications about changes and updates in our REST API.


    Best Regards,Vadim Rutkevich


    10 users$1025 users$15050 users$300100 users$700250 users$1100500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    StiltSoft is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.


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    Version 1.18.11 Jira Server 7.0.0 - 7.10.1 Released 2018-06-19


    Stability improvements and operation updates


    Fixed in this release

    • Resolved the issue with sending notifications to improper users when using comment threads in issues with the pre-defined security level.
    • Resolved the issue with preview and download of files stored within archives.
    • Resolved the issue with attaching files into the appropriate categories on old versions of JIRA Service Desk.
    • Resolved the issue with adding/editing issues upon expiry of the Smart Attachments license.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Smart Attachments via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Attachments. You're prompted to log into MyAtlassian. Smart Attachments begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Smart Attachments versions compatible with your instance, you can look through our version history page.

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