OVERALL RATINGS
INSTALLS
3,486
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Reviews for cloud
Based on 122 out of 134 reviews across hosting types
Review guidelines
Showing 122 reviews
Posted on Oct 6, 2025
Great product and great support! We had a problem using the planning poker with bug items. Mariusz investigated and showed me exactly what configuration I needed to tweak in my Jira setup so that planning poker would work for my bug items as well as all other task types. Thanks!!
Vendor logo
Appfire
Hi Yossi,
Thank you for the fantastic feedback! It is great to hear that Planning Poker is helping your team stay aligned during your estimation sessions. We know how important it is for the tool to work seamlessly across all your work items, and we are happy that the configuration tweak helped bring your bug items into the mix.
I will definitely share your thanks with Mariusz. Our team loves diving into those specific Jira settings to ensure everything is running exactly how you need it to. We want to make sure your sprint planning stays efficient regardless of the issue types you are estimating.
If you ever need help fine-tuning another part of your process, please feel free to reach out to us at our support portal. We are always happy to help.
Cheers,
Paweł Customer Success Team | Appfire
Posted on Jul 18, 2025
We recently installed Agile Poker Planning by Appfire, and it’s been a game changer. The team adopted it instantly. It offers a simple, effective way to run sprint refinements and estimations. Highly recommended for any team looking to improve their agile planning process.
Vendor logo
Appfire
Hi Marin,
Thank you for the fantastic feedback! It is wonderful to hear that Planning Poker has become a game changer for your team and that adoption was so seamless. We designed the app to remove the friction from sprint refinements, and knowing that it is helping you achieve more effective estimations is exactly what we like to hear.
Improving the agile planning process is a core goal for us, and we are glad the simplicity of the tool is hitting the mark for your team. If you ever want to explore more advanced ways to customize your estimation sessions, feel free to check out our resources or reach out through our support portal.
We appreciate the high recommendation!
Cheers,
Paweł Customer Success Team | Appfire
Posted on Jul 4, 2025
Vendor logo
Appfire
Hi Roniel,
Thank you for sharing your rating for Planning Poker. I am sorry to see that your experience with the app did not meet your expectations. We aim to make agile estimation a seamless and collaborative part of the sprint process, so it is clear we missed the mark for you.
Since no specific details were provided, We would appreciate the chance to learn more about the friction you encountered. Whether it was a technical hurdle, a question about the interface, or a missing feature for your team's workflow, we are committed to making it right.
Please reach out to us at our support portal so we can look into your specific situation and help unblock your team. We would value the opportunity to turn this experience around for you.
Kind Regards,
Paweł Customer Success Team | Appfire
Posted on Jun 17, 2025
Vendor logo
Appfire
Hi Susan,
Thanks so much for sharing your thoughts on Planning Poker. We always appreciate feedback! If you’re up for it, could you tell us a bit more about the issue you ran into with the app? We’re always looking for ways to improve, and your input could help us turn this into something actionable.
The best place to share more details is through our support portal here. We’d love to hear from you there!
Cheers,
Paweł Mazur Appfire
Posted on Feb 20, 2025
Vendor logo
Appfire
Hi Amberly,
We appreciate your feedback and are grateful to have you as a customer! If there’s anything we can do to improve your experience with Planning Poker®, we’d love to hear from you. Feel free to reach out anytime at our support portal.
Best,
Paweł, Customer Success Team at Appfire