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zAgile Connector for Salesforce and Jira

by zAgile
works with Jira Server 8.4.0 - 9.17.5, Jira Data Center 10.3.0 - 10.5.1 and more

OVERALL RATINGS

INSTALLS

49

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Key highlights of the appzAgileConnect delivers rich Salesforce and Jira integration. Supports integration of Jira Issues with Salesforce objects

watch zAgile Connector for Salesforce and Jira video

Reduce time for tracking issue resolutions

From within Salesforce, zAgileConnect allows you to create new or link to existing Jira issues, search for specific issues, track issue status, view details, link to any in the search result set, and directly edit.

Improve collaboration between teams

By enabling easy exchange of comments and attachments between Salesforce and Jira, zAgileConnect helps improve collaboration between Customer Support and Product Engineering teams

View Jira Issues on Case page in Lightning Console

Support agents in Salesforce can view and update Jira Issues within the context of the Salesforce objects (Case, Opportunities, etc.) to which they are associated.

Supporting media

More details

*Requires installation of Salesforce App compatible with this version*

For pricing details, please visit the zAgileConnect listing on the AppExchange

zAgileConnect Salesforce Package

zAgileConnect provides powerful bidirectional integration of information between Salesforce and Jira. It improves coordination between teams across the two applications so that both sides may efficiently collaborate, exchange information, as they work on various customer-centric tasks -- without needing to go back and forth between applications. The goal of this integration is to bridge the gap between Support and Engineering, and allow them to work more efficiently towards resolving customer-related tasks. zAgileConnect delivers integration and flows specifically targeted for Customer Support (i.e. Case-centric). Other Salesforce objects, such as Account, Lead, custom objects, etc. and related workflows are also supported. zAgileConnect allows Support teams to work efficiently with engineering.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions