BigPicture - Portfolio & Resource Management for Jira

BigPicture is a beast. It's complex and deeply integrated with Jira... but once you get things configured it is absolutely excellent. The Resource Management component alone is terrific if the teams and leadership want to figure out what everyone is working on, and capacity of the teams. Support is excellent - super responsive, and resolve questions and issues quickly.

• 

  Appfire

  Hi Andy,

  Thank you so much for sharing your experience with BigPicture! It’s wonderful to hear that the deep integration with Jira is providing the visibility your leadership needs. We know that managing large-scale initiatives requires a lot of "moving parts," and we’re thrilled that the Resource Management module is helping your teams gain a clear picture of capacity and workload.

  Harnessing that level of complexity is exactly what BigPicture is built for, and we’re glad our support team has been there to help you navigate the configuration process smoothly. If you're looking to further optimize your setup, reach out to us at our support portal

  We appreciate your feedback, if you ever have more ideas on how we can make the "beast" even more powerful, please don't hesitate to reach out!

  Paweł Customer Success Team | Appfire

not a straightforward configuration, takes lots of time. The help materials are not helpful or clear.

• 

  Appfire

  Hi Artin,

  Thank you for your feedback. BigPicture can sometimes be a bit tricky to implement since it’s designed to address complex problems.

  To help, we’ve put together a couple of resources you might find useful:

  1. Getting Started with BigPicture

  2. Implementing SAFe with BigPicture - Guide

  And of course, if you’d like more hands-on assistance, we’re always happy to help through our support portal.

  Best,

  Paweł Mazur Customer Success Team, Appfire

• 

  Appfire

  Hi Ethan,

  Thank you for leaving a rating for BigPicture. We appreciate you taking the time to share your feedback through your star rating.

  We noticed your review didn't include specific details, and we would love to learn more about your experience. Since BigPicture is designed to handle complex portfolio and resource management, we are always looking for ways to make those deep Jira integrations even more intuitive for our users. Whether you are looking for more clarity on capacity planning or have ideas for the roadmapping tools, your insights help us improve.

  If there is anything specific we can do to help you reach that next star, please reach out to us at our support portal. We would be happy to discuss your goals and ensure the app is performing at its best for your team.

  Cheers,

  Paweł Customer Success Team | Appfire

The best thing is the support team behind it

• 

  Appfire

  Hi Darío,

  Thank you for the wonderful shout-out! It is great to hear that our support team has made such a positive impression on your experience with BigPicture. We truly believe that even the most powerful portfolio and resource management tools are at their best when backed by a team dedicated to helping you succeed.

  Whether you are navigating complex roadmap configurations or fine-tuning your resource views, we are committed to being there whenever you need a hand. We will share your feedback with the entire team to keep the momentum going.

  If you ever have more questions or want to explore new ways to optimize your Jira data, you can always find us at our support portal.

  Cheers,

  Paweł Customer Success Team | Appfire

• 

  Appfire

  Hi Peter,

  Thank you for leaving a rating for BigPicture. We are glad to see you are finding value in the app, but we would love to understand more about your experience with our portfolio and resource management tools.

  Since your review didn't include specific details, we are curious if there are particular features like the Gantt chart, resource planning, or cross-project roadmaps that are working well for you. Our goal is to ensure the app scales effectively with your team's needs, and your feedback helps us make that happen.

  If there is anything we can do to help you reach that next level of satisfaction, or if you have questions about your current configuration, please reach out to our support portal. We would be happy to assist you further.

  Cheers,

  Paweł Customer Success Team | Appfire