SLA2.0: custom field now is unlocked and can be context-configured
Jira 9.6 compatibility is added
Changes in Fields on portal
SLA2.0: custom field now is unlocked and can be context-configured
Jira 9.6 compatibility is added
Changes in Fields on portal
SLA2.0: custom field now is unlocked and can be context-configured
Jira 9.6 compatibility is added
Changes in Fields on portal
Features
Added support for the following fields
Bugfixes
Features
Added support for the following fields
Bugfixes
Features
Bugfixes
Features
Bugfixes
Features
Bugfixes
Features
Bugfixes
Read the full list of fixes and improvements here.
Read the full list of fixes and improvements here.
Read the full list of fixes and improvements here.
Read the full list of fixes and improvements here.
The new section was added to set the rules of issue displaying for issues without the request type
Read more
https://wiki.teamlead.ru/display/HDJS/.Release+Notes+v2.1.0
The new section was added to set the rules of issue displaying for issues without the request type
Read more
The new section was added to set the rules of issue displaying for issues without the request type.
Read more -
The new section was added to set the rules of issue displaying for issues without the request type.
Read more -
The security issue was fixed (had affected Jira 8.21)
The security issue was fixed (had affected Jira 8.21)
❗If upgrading from versions 1.x – please read the upgrade notes.❗
Improvements:
Fixed bugs:
❗If upgrading from versions 1.x – please read the upgrade notes.❗
Improvements:
Fixed bugs:
❗If upgrading from versions 1.x – please read the upgrade notes.❗
Improvements:
Fixed bugs:
❗If upgrading from versions 1.x – please read the upgrade notes.❗
Improvements:
Fixed bugs:
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
❗Manual changes are required along with the update. Read the full release notes.❗
Fixed bugs
Improvements
Fixed bugs
Improvements
Features
Important! For those who use the functionality of the Create button within the My Issues section instead of Portals: as this functionality now goes again the permissions restrictions by portals, we decided to disable the button by default. You can enable the button in the Customer Area General Settings.
Improvements
Read more: release notes 1.22
Features
Important! For those who use the functionality of the Create button within the My Issues section instead of Portals: as this functionality now goes again the permissions restrictions by portals, we decided to disable the button by default. You can enable the button in the Customer Area General Settings.
Improvements
Read more: release notes 1.22
(!) It's highly recommended to update the app to this version due to fixed security issue
Fixed bugs
(!) It's highly recommended to update the app to this version due to fixed security issue
Fixed bugs
Fixed bugs
Improvements
Fixed bugs
Improvements
New SLA 2.0 jql-functions are now available!
Also, SLA 2.0 field performance was improved, sorting in gadgets and issue navigator results – 3-5 seconds for 10k issues.
New SLA 2.0 jql-functions are now available!
Also, SLA 2.0 field performance was improved, sorting in gadgets and issue navigator results – 3-5 seconds for 10k issues.
Features
Improvements
Fixed Bugs
Customer Area: field contexts are taken into account on portals and within issue tracking section.
Read more: Release Notes v1.20, Roadmap
Features
Improvements
Fixed Bugs
Customer Area: field contexts are taken into account on portals and within issue tracking section.
Read more: Release Notes v1.20, Roadmap
Features
Improvements
Features
Improvements
Request Tracking: 'My Issues' section tab bug was fixed
Request Tracking: 'My Issues' section tab bug was fixed
Features
Fixed Bugs
Features
Fixed Bugs
Improvements
Customer Area: Multiple portals with the ability to brand them differently are now available for your customers.
Note that all portals have the same access permissions for now. The future improvements are going to include the home page for the whole Customer Area and the permissions splitting for the portals. Stay tuned!
Fixed Bugs
Improvements
Customer Area: Multiple portals with the ability to brand them differently are now available for your customers.
Note that all portals have the same access permissions for now. The future improvements are going to include the home page for the whole Customer Area and the permissions splitting for the portals. Stay tuned!
Fixed Bugs
Portal Search functionality improvements
Please check the release notes before update: https://wiki.teamlead.ru/helpdesk/latest/release-notes
Portal Search functionality improvements
Please check the release notes before update: https://wiki.teamlead.ru/helpdesk/latest/release-notes
Fixed Bugs
Fixed Bugs
New SLA functionality
New SLA functionality
It's highly recommended to update the app to this version if you have 1.12.0. Other versions are not affected.
It's highly recommended to update the app to this version if you have 1.12.0. Other versions are not affected.
Features:
Improvements
Read more: https://wiki.teamlead.ru/helpdesk/latest/release-notes-1-11-x
Features:
Improvements
Read more: https://wiki.teamlead.ru/helpdesk/latest/release-notes-1-11-x
Features
Improvements
Fixed Bugs
https://wiki.teamlead.ru/helpdesk/latest/release-notes-1-10-x
Features
Improvements
Fixed Bugs
https://wiki.teamlead.ru/helpdesk/latest/release-notes-1-10-x
Fixed Bugs
Fixed Bugs
Fixed Bugs
New features
Improvements
Fixed Bugs
New Features
Improvements
Fixed Bugs
Improvements
Fixed Bugs
New Features
Fixed Bugs
New Features
Fixed Bugs
https://wiki.teamlead.ru/display/HFJ/HelpDesk+1.9.5
https://wiki.teamlead.ru/display/HFJ/HelpDesk+1.9.4
https://wiki.teamlead.ru/display/HFJ/HelpDesk+1.9.3
https://wiki.teamlead.ru/display/HFJ/HelpDesk+1.9.1
Read full release notes here: http://www.teamlead.ru/display/HFJ/HelpDesk+1.0.3.4.
See more on Release Notes there:
http://www.teamlead.ru/display/HFJ/User+Profile