HelpDesk for Jira (Customer Portal & SLA & OLA)

by Teamlead

works with Jira Server 8.20.0 - 9.15.2, Jira Data Center 11.0.0 - 11.3.12 and more

30 Day Data Center trial · One trial per customer.
Additional time may be available from the app vendor.

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported

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Support

Installation

Reviews for Data Center

5/ 5

Based on 11 out of 17 reviews across hosting types

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 11 reviews

Thomi Jourdan

Posted on Oct 11, 2020

HelpDesk is a supergreat alternative for JSD. For us it is even the far better solution! It works perfect and gives us the opportunity to have a perfect customer servicedesk and one for our partnercompanys. We are just superglad! In plus: support is outstanding! Thanx for all your help!

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