Specify the defaults security role/group for comments for all projects. Service Desk enabled seperately
310
Customers have installed this app in at least 310 active instances.
310
Customers have installed this app in at least 310 active instances.
by Redmoon Software Ltdfor Jira Server 7.6.0 - 8.17.1, Jira Data Center 7.6.0 - 8.17.1 and more versions
Versions available for Jira Server 6.0 - 7.5.4
Jira Data Center 7.4.0 - 7.5.4
Jira Data Center 7.4.0 - 7.5.4
Unsupported
This app isn't formally supported.
Jira Service Management
This app is compatible with Jira Service Management.
Supported
Redmoon Software Ltd supports this app.
Jira Service Management
This app is compatible with Jira Service Management.
Supported
Redmoon Software Ltd supports this app.
Jira Service Management
This app is compatible with Jira Service Management.
Do you want to be able to change Comment security defaults? Now you can
Specify security defaults globally
Specify security defaults for a project
Force Selection of role if default is not present
Specify the defaults security role/group for comments for particular projects. This will override any globally defined security defaults for this project.
If the default role you specify is not present then you can force the user to make a selection.
Specify security defaults globally
Specify security defaults for a project
Force Selection of role if default is not present
Specify the defaults security role/group for comments for all projects. Service Desk enabled seperately
Specify the defaults security role/group for comments for particular projects. This will override any globally defined security defaults for this project.
If the default role you specify is not present then you can force the user to make a selection.
More details
This plugin allows you to set the default security level for comments and/or change the color of the comment field to highlight visibility. The settings can be applied globally for all Jira projects and/or at the project level.
Specify different default role/user group for:
- New comment
- Add attachment
- Log work
- Link issues
- Edit Issue
- Assign Issue
- Transitions (also specify per-transition defaults)
If the role specified as the default is not in the role list then you are able to force the user to select a value.
.
Set the background and/or border color of the comment field for comments that are "Viewable to all users" or all the other security settings.
.
Restrict access to which users will get default values.
.
FULL support for Service Desk and Jira Agile
NOTE: Any feature requests are welcome
More details
This plugin allows you to set the default security level for comments and/or change the color of the comment field to highlight visibility. The settings can be applied globally for all Jira projects and/or at the project level.
Specify different default role/user group for:
- New comment
- Add attachment
- Log work
- Link issues
- Edit Issue
- Assign Issue
- Transitions (also specify per-transition defaults)
If the role specified as the default is not in the role list then you are able to force the user to select a value.
.
Set the background and/or border color of the comment field for comments that are "Viewable to all users" or all the other security settings.
.
Restrict access to which users will get default values.
.
FULL support for Service Desk and Jira Agile
NOTE: Any feature requests are welcome
Reviews for cloud
(10)Sign in to write a review
Excellent add-on - with great responses from the team when asking for a feature.
It solves an important problem when staff forgets to set the appropriate view restriction on a comment.
Nice plugin, but is there some possibility to set default comment visibility for comments created by email?
Hi Gerda. I'll add it to my list of things to do (assuming it possible).
EDIT: Hi Gerda, was hoping to add for JIRA 7 but there is still no way to know if a comment was from an email. Because of this I can't implement this. Will keep checking in the future.
Works exactly as specified, is there a chance that an update is on the way that allows specifying default comment security based on the group of the logged in user?
ie user adding comment is part of "mygroup" so their comment security defaults to "mygroup" while all other users have no security applied?
Can't promise anything but will add to todo list and see if this is viable. Please contact me (click Redmoon under Comment Security Default to get to see my email address)
would be perfect if we could set a default for every distinct transition, to keep agent-developper comments internal, and agent-customer comments open for all.
Have talked to Jan and in the process of adding defaults based on individual transitions as well as a global default. The feature requested has been added
Reviews for server
(10)Sign in to write a review
Great plug-in - works exactly as advertised. Had to contact support once, which turned out to be a non-issue. They were extremely responsive.
Does its job perfectly, and the developer was extremely responsive to fixing a bug we ran into specific to our own implementation.
Excellent add-on - with great responses from the team when asking for a feature.
It solves an important problem when staff forgets to set the appropriate view restriction on a comment.
Nice plugin, but is there some possibility to set default comment visibility for comments created by email?
Hi Gerda. I'll add it to my list of things to do (assuming it possible).
EDIT: Hi Gerda, was hoping to add for JIRA 7 but there is still no way to know if a comment was from an email. Because of this I can't implement this. Will keep checking in the future.
Works exactly as specified, is there a chance that an update is on the way that allows specifying default comment security based on the group of the logged in user?
ie user adding comment is part of "mygroup" so their comment security defaults to "mygroup" while all other users have no security applied?
Can't promise anything but will add to todo list and see if this is viable. Please contact me (click Redmoon under Comment Security Default to get to see my email address)
Reviews for Data Center
(10)Sign in to write a review
The App helps us manage our comment security a lot.
Their support is working very hard to help.
Perfect app for automatically setting the comment restriction.
The Support ist very fast and fix the Problem.
Excellent add-on - with great responses from the team when asking for a feature.
It solves an important problem when staff forgets to set the appropriate view restriction on a comment.
Nice plugin, but is there some possibility to set default comment visibility for comments created by email?
Hi Gerda. I'll add it to my list of things to do (assuming it possible).
EDIT: Hi Gerda, was hoping to add for JIRA 7 but there is still no way to know if a comment was from an email. Because of this I can't implement this. Will keep checking in the future.
Works exactly as specified, is there a chance that an update is on the way that allows specifying default comment security based on the group of the logged in user?
ie user adding comment is part of "mygroup" so their comment security defaults to "mygroup" while all other users have no security applied?
Can't promise anything but will add to todo list and see if this is viable. Please contact me (click Redmoon under Comment Security Default to get to see my email address)
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$57 | 50 users$100 | 100 users$185 | 250 users$565 | 500 & upAdditional pricing details |
| 50 users$100/year | 100 users$300/year | 250 users$600/year | 500 users$1,500/year | 750 users$2,200/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Redmoon Software Ltd provides support for this app.
Redmoon Software Ltd provides support for this app.
Vendor support resources
Documentation
Find out how this app works.
Vendor support resources
Documentation
Find out how this app works.
Versions
Version 3.13.2 • Jira Server 7.6.0 - 8.17.1 • Released 2021-06-18
Summary
Fix problem where screen takes too long to load delaying overall page load
Versions
Version 3.13.2 • Jira Data Center 7.6.0 - 8.17.1 • Released 2021-06-18
Summary
Fix problem where screen takes too long to load delaying overall page load
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Comment Security Default via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Comment Security Default. You're prompted to log into MyAtlassian. Comment Security Default begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Comment Security Default versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Comment Security Default via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Comment Security Default. You're prompted to log into MyAtlassian. Comment Security Default begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Comment Security Default versions compatible with your instance, you can look through our version history page.
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