Fetch any user attributes from Active Directory. Display them on user profiles, hover dialogues and issues in Jira. Make communication seamless within your organization and with your customers.
1,071
Customers have installed this app in at least 1,071 active instances.
1,071
Customers have installed this app in at least 1,071 active instances.
by Devinitifor Jira Server 7.2.0 - 8.17.1, Jira Data Center 7.2.0 - 8.17.1 and more versions
Versions available for Jira Server 6.0 - 7.1.10
Unsupported
This app isn't formally supported.
Jira Service Management
This app is compatible with Jira Service Management.
Supported
Deviniti supports this app.
Jira Service Management
This app is compatible with Jira Service Management.
Supported
Deviniti supports this app.
Jira Service Management
This app is compatible with Jira Service Management.
Display and manage user attributes from Active Directory LDAP all across your Jira
Display and manage user attributes from Active Directory LDAP all across your Jira
Display and manage user attributes from Active Directory LDAP all across your Jira
Show users' attributes in several places in Jira
Update Data post function
Copy Property post function
Implement identity management right inside Jira with multi-purpose Update Data post function. All by yourself, self and secure.
Copy Active Directory attributes to selected Jira custom fields and make adding more participants to issues easier.
Show users' attributes in several places in Jira
Update Data post function
Copy Property post function
Fetch any user attributes from Active Directory. Display them on user profiles, hover dialogues and issues in Jira. Make communication seamless within your organization and with your customers.
Implement identity management right inside Jira with multi-purpose Update Data post function. All by yourself, self and secure.
Copy Active Directory attributes to selected Jira custom fields and make adding more participants to issues easier.
More details
Obtain more useful information about users available on your LDAP server and display them in several places in Jira, including the Request Detail View in the Service Desk. Additionally, Active Directory Attributes Sync enables you to:
- set up an acceptance rule with Only User From AD condition
- search issues by user's attributes with a dedicated JQL function
- implement ITIL access management into Jira
- present escalation details as synchronised data on Jira issues and requests
More details
Obtain more useful information about users available on your LDAP server and display them in several places in Jira, including the Request Detail View in the Service Desk. Additionally, Active Directory Attributes Sync enables you to:
- set up an acceptance rule with Only User From AD condition
- search issues by user's attributes with a dedicated JQL function
- implement ITIL access management into Jira
- present escalation details as synchronised data on Jira issues and requests
Reviews for cloud
(38)Sign in to write a review
Well integrated with JIRA, provides nice JQL function searchfromAD to search issues for attributes. Working in a management team, I need these attributes every day so it's really helpful. Earlier I had to ask database admins, now I can access it on my own. Great addon, thank you!
New documentation looks really nice! One post function instead of 5 is also a step in the right direction. Well done InTenso!
I'm really satisfied with this plugin, specifically that I can add new users to AD from JIRA while our admin is on holiday. Very labour-saving.
Plugin is really helpful but it is bugged. Like as almost all InTENSO plugins - it have some very weird bugs and support team couldnt help.
Their "Approvals" plugin and this plugin completely sucks because of errors
Hi Evgeniy, Our support team has attempted to help you with reported however you did not provide the logs that we needed to understand this issue. We have also offered you a desktop sharing session. If you ever need our help again, please let us know and we will do our best to provide you the support you need.
I sincerely apologize that you felt that we are not able to help you. In many cases we need some additional information and logs to understand the cause of the problem. I'm sorry for the inconvenience.
Best regards, Milena Lech
I was very surprised that this addon also has update fields in LDAP and unlock user account. Very good addon.
Reviews for server
(38)Sign in to write a review
Everything works fine except I am not able to reset user password in AD. I am sure I have the permission to do this.
There are no error logs and I am figuring out the solution.
Hi Angela!
Thank you for rating our app! It's great to hear that it meets your expectations. When it comes to the faced problem, may we ask you for raising a support request via Customer Portal? Based on the provided information it's not easy to determine the cause, however, we will do our best to help you with troubleshooting and solving the encountered issue!
Kind regards, Deviniti Support Team
I use it with Jira server. It's great. Does exactly what it says it does, no muss, no fuss. I logged a question with Deviniti's tech support and Klaudia got back to me within hours with a precise and helpful reply. Excellent experience.
Hi Lionel,
Thank you for leaving a very nice review! Our daily mission is helping our customers and we're glad we had the opportunity to help you as well - as a support team, we feel appreciated that you're satisfied with our work! We hope that the app's improvements which are coming would make the app even more useful!
Kind regards, Deviniti Support Team
Hi, There is a cloud version?
Hi Joaquin,
Thank you for your interest in our app! In our portfolio, we have two apps allowed to synchronize attributes:
- Active Directory Attributes Sync - available for Jira Server and Data Center
- Azure AD Sync - available for Jira Cloud.
To get to know more details in case of differences between both apps, please take a look at this article published in our Knowledge Base. We hope you will find it useful and in case if any additional questions arise, please let us know by submitting the support request here.
Best regards, Deviniti Support Team
Another impressive add-on from Deviniti. We use several of their add-ons for JSD, including this, Actions for JSD, and Extension for JSD. All provide extremely good value, work reliably and help make JSD a more functional environment. Their support is very good too. Only wish there were a working groovy interface, but the post function support does do what we need it to do without scripting.
Hi Bruce,
Thank you for such kind words! We are glad to hear that you find our app useful!
Best regards, Deviniti Support Team
This addon is awesome!!!! it's helping us to sync several AD attributes with our Jira Service Desk in a easy way
Hi Juan,
Thank you for your kind words! We are glad to hear that you are satisfied with our work - it is a big motivation for us!
Best regards, Deviniti Support Team
Reviews for Data Center
(38)Sign in to write a reviewWell integrated with JIRA, provides nice JQL function searchfromAD to search issues for attributes. Working in a management team, I need these attributes every day so it's really helpful. Earlier I had to ask database admins, now I can access it on my own. Great addon, thank you!
New documentation looks really nice! One post function instead of 5 is also a step in the right direction. Well done InTenso!
I'm really satisfied with this plugin, specifically that I can add new users to AD from JIRA while our admin is on holiday. Very labour-saving.
Plugin is really helpful but it is bugged. Like as almost all InTENSO plugins - it have some very weird bugs and support team couldnt help.
Their "Approvals" plugin and this plugin completely sucks because of errors
Hi Evgeniy, Our support team has attempted to help you with reported however you did not provide the logs that we needed to understand this issue. We have also offered you a desktop sharing session. If you ever need our help again, please let us know and we will do our best to provide you the support you need.
I sincerely apologize that you felt that we are not able to help you. In many cases we need some additional information and logs to understand the cause of the problem. I'm sorry for the inconvenience.
Best regards, Milena Lech
I was very surprised that this addon also has update fields in LDAP and unlock user account. Very good addon.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$200 | 50 users$350 | 100 users$500 | 250 users$900 | 500 & upAdditional pricing details |
| 50 users$500/year | 100 users$800/year | 250 users$1,300/year | 500 users$1,500/year | 750 users$2,000/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Deviniti provides support for this app.
Deviniti provides support for this app.
Vendor support resources
Documentation
Find out how this app works.
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Documentation
Find out how this app works.
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 3.1.1 • Jira Server 7.2.0 - 8.17.1 • Released 2021-04-08
Summary
Improvements release
Details
Compatibility with Jira 8.16 has been addedVersions
Version 3.1.1 • Jira Data Center 7.2.0 - 8.17.1 • Released 2021-04-08
Summary
Improvements release
Details
Compatibility with Jira 8.16 has been addedInstallation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Active Directory Attributes Sync via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Active Directory Attributes Sync. You're prompted to log into MyAtlassian. Active Directory Attributes Sync begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Active Directory Attributes Sync versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Active Directory Attributes Sync via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Active Directory Attributes Sync. You're prompted to log into MyAtlassian. Active Directory Attributes Sync begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Active Directory Attributes Sync versions compatible with your instance, you can look through our version history page.
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