569
Customers have installed this app in at least 569 active instances.
    by DevinitiAtlassian Verified
    Deviniti is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for Jira Server 7.1.0 - 7.12.1 and more versions
    Versions available for Jira Server 6.0 - 7.0.11
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Deviniti supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Display and manage user attributes from Active Directory all across your Jira

    Display and manage user attributes from Active Directory all across your Jira

    Display and manage user attributes from Active Directory all across your Jira

    More information on users

    ITIL access management tool

    Enhanced Customer Portal

    Fetch any user attributes from Active Directory. Display them on user profiles, hover dialogues and issues in Jira. Allow different teams contact each other easier.

    Update data on the LDAP server with a Jira post function. Create new users, update their attributes and manage access. All by yourself, safe and secure.

    Display synchronized data in Jira Service Desk. Provide details about assignees, reporters or any existing user in Jira. Add a telephone number to resolve internal requests faster.

    More details

    This app makes Jira connection to Active Directory bilateral. It allows you to display any user's field from Active Directory in Jira and send data back to update it. You can configure multiple connections to different LDAP servers.

    Display synchronized users' attributes:

    • On a user's profile page
    • On a user's hover dialogue
    • On Jira issues
    • On the Customer Portal

    In addition, this app provides an ITIL access management tool. With a single post function, you can:

    • Create new user in Active Directory
    • Add user to Active Directory group
    • Update user's attribute in Active Directory
    • Reset user password in Active Directory
    • Lock / unlock user account in Active Directory
    • Remove user from Active Directory group

    Use cases include:

    Reach out to us at support@deviniti.com in case of any questions.

    Reviews for cloud

    (31)
    Sign in to write a review
    by Keith Beyer on 2017-09-05
    Well integrated with JIRA, provides nice JQL function searchfromAD to search issues for attributes. Working in a management team, I need these attributes every day so it's really helpful. Earlier I had to ask database admins, now I can access it on my own. Great addon, thank you!
    Was this review helpful?YesNo
    by Armand Rimet on 2017-07-25
    New documentation looks really nice! One post function instead of 5 is also a step in the right direction. Well done InTenso!
    Was this review helpful?YesNo
    by Tom Fanning on 2017-07-21
    I'm really satisfied with this plugin, specifically that I can add new users to AD from JIRA while our admin is on holiday. Very labour-saving.
    Was this review helpful?YesNo
    by Evgeniy Russkikh on 2017-06-29
    Plugin is really helpful but it is bugged. Like as almost all InTENSO plugins - it have some very weird bugs and support team couldnt help. Their "Approvals" plugin and this plugin completely sucks because of errors
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Hi Evgeniy, Our support team has attempted to help you with reported however you did not provide the logs that we needed to understand this issue. We have also offered you a desktop sharing session. If you ever need our help again, please let us know and we will do our best to provide you the support you need.

    I sincerely apologize that you felt that we are not able to help you. In many cases we need some additional information and logs to understand the cause of the problem. I'm sorry for the inconvenience.

    Best regards, Milena Lech

    by Lucasta Calt on 2017-06-13
    I was very surprised that this addon also has update fields in LDAP and unlock user account. Very good addon.
    Was this review helpful?YesNo

    Reviews for server

    (31)
    Sign in to write a review
    by Leirbag Assuab on 2018-02-12
    Very useful addon. I should even say that it's an essential addon when using Service Desk in scenarios with thousands of customers with valuous info of them stored in AD. This addon let our agents get customers info like telephone and extension number, job title, street address where to send technicians, ..., and all this from inside JIRA, no more window changing to query into AD tools. We initally detected some bugs, but Intenso Support team was certainly very professional and provide us with workarounds where possible, quick new releases and even beta addon versions for us. For all of this I rate it five stars.
    Was this review helpful?YesNo
    by Keith Beyer on 2017-09-05
    Well integrated with JIRA, provides nice JQL function searchfromAD to search issues for attributes. Working in a management team, I need these attributes every day so it's really helpful. Earlier I had to ask database admins, now I can access it on my own. Great addon, thank you!
    Was this review helpful?YesNo
    by Armand Rimet on 2017-07-25
    New documentation looks really nice! One post function instead of 5 is also a step in the right direction. Well done InTenso!
    Was this review helpful?YesNo
    by Tom Fanning on 2017-07-21
    I'm really satisfied with this plugin, specifically that I can add new users to AD from JIRA while our admin is on holiday. Very labour-saving.
    Was this review helpful?YesNo
    by Evgeniy Russkikh on 2017-06-29
    Plugin is really helpful but it is bugged. Like as almost all InTENSO plugins - it have some very weird bugs and support team couldnt help. Their "Approvals" plugin and this plugin completely sucks because of errors
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Hi Evgeniy, Our support team has attempted to help you with reported however you did not provide the logs that we needed to understand this issue. We have also offered you a desktop sharing session. If you ever need our help again, please let us know and we will do our best to provide you the support you need.

    I sincerely apologize that you felt that we are not able to help you. In many cases we need some additional information and logs to understand the cause of the problem. I'm sorry for the inconvenience.

    Best regards, Milena Lech

    Reviews for Data Center

    (31)
    Sign in to write a review
    by Keith Beyer on 2017-09-05
    Well integrated with JIRA, provides nice JQL function searchfromAD to search issues for attributes. Working in a management team, I need these attributes every day so it's really helpful. Earlier I had to ask database admins, now I can access it on my own. Great addon, thank you!
    Was this review helpful?YesNo
    by Armand Rimet on 2017-07-25
    New documentation looks really nice! One post function instead of 5 is also a step in the right direction. Well done InTenso!
    Was this review helpful?YesNo
    by Tom Fanning on 2017-07-21
    I'm really satisfied with this plugin, specifically that I can add new users to AD from JIRA while our admin is on holiday. Very labour-saving.
    Was this review helpful?YesNo
    by Evgeniy Russkikh on 2017-06-29
    Plugin is really helpful but it is bugged. Like as almost all InTENSO plugins - it have some very weird bugs and support team couldnt help. Their "Approvals" plugin and this plugin completely sucks because of errors
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    Deviniti

    Hi Evgeniy, Our support team has attempted to help you with reported however you did not provide the logs that we needed to understand this issue. We have also offered you a desktop sharing session. If you ever need our help again, please let us know and we will do our best to provide you the support you need.

    I sincerely apologize that you felt that we are not able to help you. In many cases we need some additional information and logs to understand the cause of the problem. I'm sorry for the inconvenience.

    Best regards, Milena Lech

    by Lucasta Calt on 2017-06-13
    I was very surprised that this addon also has update fields in LDAP and unlock user account. Very good addon.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$20050 users$350100 users$500250 users$900500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Deviniti is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.6.4 Jira Server 7.1.0 - 7.12.1 Released 2018-08-16

    Summary

    Bugfix release

    Details

    Minor bugs have been fixed.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Active Directory Attributes Sync via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Active Directory Attributes Sync. You're prompted to log into MyAtlassian. Active Directory Attributes Sync begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Active Directory Attributes Sync versions compatible with your instance, you can look through our version history page.

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