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Extension for Jira Service Management

works with Jira Cloud, Jira Server 11.0.0 - 11.3.12, Jira Data Center 11.0.0 - 11.3.12 and more

OVERALL RATINGS

INSTALLS

5,318

SUPPORT

  • Partner Supported
  • Cloud Migration Assistance

TRUST SIGNALS

Reviews for cloud

4.4/ 5

Based on 54 out of 150 reviews across hosting types

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 54 reviews

  • Jesper Halden

    Posted on Jul 22, 2026

    Good app with room for improvements. Adding fields in customer portal still include advertisement like Apps Extension for Jira Service Management ....and then the field shows which have been added - would like to keep it as simple as possible with the field added and not include "Apps Extension for Jira Service Management" Even in JSM spaces where no fields are added in customer portal they still show "Apps Extension for Jira Service Management"

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  • Casey Hinkle

    Posted on May 13, 2026

    One of the best out there, the app and the vendor support for it!

    Was this review helpful?•
    • Deviniti

      Hi Casey,

      Thank you so much for the kind words! 🙏 We're thrilled to hear you're happy with both the app and our support. Feedback like yours keeps us motivated to keep improving. Don't hesitate to reach out anytime!

      Best Regards,
      Deviniti Support Team

  • MMK Admin

    Posted on Apr 30, 2026

    This is a really cool and useful add-on that we use in Jira Service Management to share information on the customer portal. It’s easy to set up and use, and it looks clear and intuitive to customers. I really appreciate add-ons that don’t require writing code :)

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    • Deviniti

      Hi there,

      Thank you so much for the kind words! 😊 We're thrilled to hear the add-on makes sharing information on your customer portal easy and intuitive. Keeping it code-free is something we're really proud of - glad it makes a difference for your team!

      Best Regards,
      Deviniti Support Team

  • Furkan Ekin Eren

    Posted on Oct 21, 2025

    If you want to add dynamism to your Jira and do this even with asset fields, this is the app you are looking for.

    Was this review helpful?•
    • Deviniti

      Hey Furkan,

      Thank you for the feedback! We're excited to hear the app is supporting your work and adding value to your Jira experience. It's great to know it's meeting your needs.

      If you ever need assistance or have suggestions, don’t hesitate to reach out—we’re always happy to help.

      Kind regards, Deviniti Team

  • Uni Jacobsen

    Posted on Sep 4, 2025

    This is an essential app for our Jira Service Management team. The advanced JQL reporting and powerful automation features are exactly what we needed to fill the gaps in the standard platform. It’s a solid investment that has significantly improved our efficiency and given us the insights needed to optimize our service delivery. Very good app!!

    Was this review helpful?•
    • Deviniti

      Hello Uni!

      Thank you for sharing such kind words! We’re really happy to know the app supports your team’s daily work and helps make service delivery more efficient. It’s great to be part of your journey in Jira Service Management 🙌

      Best Regards,

      Deviniti Support Team

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