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Extension for Jira Service Management

works with Jira Cloud, Jira Server 11.0.0 - 11.1.1, Jira Data Center 11.0.0 - 11.1.1 and more

OVERALL RATINGS

INSTALLS

6,344

SUPPORT

  • Partner Supported

TRUST SIGNALS

Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.

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Reviews for Data Center

4/ 4

Based on 19 out of 0 reviews across hosting types

Review guidelines

Our new review guidelines ensure that all the reviews are submitted by actual users of the app...

Showing 19 reviews

  • Paul Agirbas

    Posted on Sep 24, 2025

    Extension for Jira Service Management is a fantastic tool that makes customizing and streamlining workflows easy. The features integrate seamlessly into Jira, and the support team is outstanding—quick, friendly, and always helpful. Highly recommended!

    Was this review helpful?
    • Deviniti

      Hello Paul!

      Thank you so much for your kind words and recommendation! We're glad to hear that our app helps make your work more efficient and that you’ve had a great experience with our support team. Your feedback means a lot to us!

      Best Regards,

      Deviniti Support Team

  • Vit Mickal

    Posted on Aug 25, 2025

    The Extension for Jira Service Management makes using the customer portal so much easier for us. Dynamic forms show only the fields that matter, which keeps requests clean and simple. We also really appreciate Bundled fields which help organize longer forms without overwhelming users. We also like that customers can see request details, attachments, and related issues right in the portal - it saves a lot of back-and-forth. The app is updated regularly and feels reliable.

    Was this review helpful?
    • Deviniti

      Hey there!

      Thanks so much for your kind words! We’re really happy to hear that the app is making things easier for you. It’s always great to know that our work is helping teams get more done with less hassle! 😊 If you ever have any questions, ideas, or just want to share feedback, don’t hesitate to reach out through Customer Portal - we’d love to hear from you.

      Best Regards,

      Deviniti Support Team

  • Nico Hoffmann

    Posted on Jun 20, 2025

    This app really pushes the regular customer experience to the next level. Seamlessly integrated with high valued information it absolutely serves the needs of our customers in direction of information.

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    • Deviniti

      Hello Nico,

      Thank you for your kind words and for taking the time to share your feedback. We're glad to hear that the app is helping you elevate the customer experience and that the integration of valuable information is meeting your expectations. If you ever have suggestions or ideas for further improvements, we’d be happy to hear them!

      Best regards,

      Deviniti Support Team

  • Matt Donagan

    Posted on May 29, 2025

    We use the app extensively, and it works very well. Support was very helpful on an issue we just had. They did a great job keeping us informed about the issue and getting it resolved.

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    • Deviniti

      Hello Matt!

      Thank you for your kind review. We're glad to hear that the app is serving your team well and that our support could assist you effectively. We always aim to provide timely and transparent communication, so it's great to know that this made a difference. If you have any further questions or feedback, feel free to reach out anytime!

      Best regards,

      Deviniti Support Team

  • Stefan Brunner

    Posted on Apr 9, 2025

    We use Extension for Jira Service Management in many projects, especially the Dynamic Fields and Visibility features. We would not be able to meet our employees' requirements without this app. Very quick and helpfull support.

    Was this review helpful?
    • Deviniti

      Hello Stefan,

      We're thrilled to hear that Dynamic Fields and Visibility help streamline your projects in Jira Service Management. It’s great to know our support team could assist you quickly. We appreciate your trust and look forward to continuing to meet your needs!

      Best regards,

      Deviniti Support Team

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