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Extension for Jira Service Management

works with Jira Cloud, Jira Server 10.0.0 - 10.7.1, Jira Data Center 10.0.0 - 10.7.1 and more

OVERALL RATINGS

INSTALLS

6,682

SUPPORT

  • Partner Supported

TRUST SIGNALS

Reviews for Data Center

4/ 4

Based on 18 out of 0 reviews across hosting types

Review guidelines

Our new review guidelines ensure that all the reviews are submitted by actual users of the app...

Showing 18 reviews

  • Nico Hoffmann

    Posted on Jun 20, 2025

    This app really pushes the regular customer experience to the next level. Seamlessly integrated with high valued information it absolutely serves the needs of our customers in direction of information.

    Was this review helpful?
    • Deviniti

      Hello Nico,

      Thank you for your kind words and for taking the time to share your feedback. We're glad to hear that the app is helping you elevate the customer experience and that the integration of valuable information is meeting your expectations. If you ever have suggestions or ideas for further improvements, we’d be happy to hear them!

      Best regards,

      Deviniti Support Team

  • Matt Donagan

    Posted on May 29, 2025

    We use the app extensively, and it works very well. Support was very helpful on an issue we just had. They did a great job keeping us informed about the issue and getting it resolved.

    Was this review helpful?
    • Deviniti

      Hello Matt!

      Thank you for your kind review. We're glad to hear that the app is serving your team well and that our support could assist you effectively. We always aim to provide timely and transparent communication, so it's great to know that this made a difference. If you have any further questions or feedback, feel free to reach out anytime!

      Best regards,

      Deviniti Support Team

  • Stefan Brunner

    Posted on Apr 9, 2025

    We use Extension for Jira Service Management in many projects, especially the Dynamic Fields and Visibility features. We would not be able to meet our employees' requirements without this app. Very quick and helpfull support.

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    • Deviniti

      Hello Stefan,

      We're thrilled to hear that Dynamic Fields and Visibility help streamline your projects in Jira Service Management. It’s great to know our support team could assist you quickly. We appreciate your trust and look forward to continuing to meet your needs!

      Best regards,

      Deviniti Support Team

  • Juergen Loew

    Posted on Mar 5, 2025

    We use Extensions for Jira Service Management every day e.g. the dynamic fields function. Support is wonderful. We had an issue after upgrading to the newest Jira Version and it was fixed in a few days.

    Was this review helpful?
    • Deviniti

      Hey Juergen,

      We truly appreciate your feedback! It’s great to hear that our app is an essential part of your daily work and that features like dynamic fields add value to your JSM experience. We're also glad our support team could quickly assist you.

      If you ever need further assistance or have any suggestions, please don't hesitate to let us know. We're always here to help!

      Best regards, Deviniti Support Team

  • Ahmed Abdel Ghaffar

    Posted on Feb 14, 2025

    We've been using Extension for Jira Service Management for many years now and it's been fairly reliable and easy to use. it's quite impressive and i believe we will continue with the product. The overall model is a good building foundation. Extension for Jira Service Management gives you enough flexibility for that, unlike other plugins we evaluated, even having more reviews and more active users. Thanks Ahmed

    Was this review helpful?
    • Deviniti

      Hello Ahmed,

      Thank you for your support and for trusting Extension for Jira Service Management over the years! We're glad to hear it’s been reliable and flexible for your needs. Your feedback means a lot, and we look forward to continuing to support your success!

      Best regards,

      Deviniti Support Team

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