Customers of Jira Service Management 4.14 or Jira Software 8.14 or earlier can install the Insight app here until February 3, 2023
Track Assets for Planning
Discover and track assets to aid planning, audits, and compliance activities.
Close Service Requests Faster
Link company assets and configuration items directly to issues to close requests faster.
Minimize risk, manage incidents & problems
Gain detailed visibility into infrastructure to locate and solve underlying problems. Minimize risk by understanding the downstream impact of changes and add context to issues to resolve major incidents at high velocity.
IMPORTANT LEGAL NOTICE
Available for the Insight asset and configuration management functionality in Jira Service Management. Read more here.
Unlike legacy CMDBs, Mindville Insight’s flexible and open data structure allows teams to manage any kind of asset to support their ITSM practices. HR, sales & marketing, legal, facilities, and other functions can also use Insight to track and manage their assets and resources.
Privacy and security
Build custom inventories of any asset that matters to you, whether it’s services, hardware, software, people, facilities, and more. These can be used to support service management practices like ESM, ITSM, HR, and FM.