We’re changing the name of the Jira Service Management asset management tool from Insight to Assets.

The functionality of the tool remains the same. But the rebranding has influenced the user interface and the tool-related marketplace apps, like Insight Discovery, Insight AWS Integration, and others. Learn more about what’s changing.

The new branding will start with Jira Service Management 5.3. We recommend updating JSM and any other Insight apps that you’ve installed for a consistent branding experience.

Minor bugfix release

Bugfix for: https://jira.atlassian.com/browse/JSDSERVER-11907

https://confluence.atlassian.com/servicemanagement/jira-service-management-5-1-x-release-notes-1142254107.html

- Bug fixes

- Performance improvements

We’re changing the name of the Jira Service Management asset management tool from Insight to Assets.

The functionality of the tool remains the same. But the rebranding has influenced the user interface and the tool-related marketplace apps, like Insight Discovery, Insight AWS Integration, and others. Learn more about what’s changing.

The new branding will start with Jira Service Management 5.3. We recommend updating Jira Service Management and any other Insight apps that you’ve installed for a consistent branding experience.

Bugfix for: https://jira.atlassian.com/browse/JSDSERVER-11907

https://confluence.atlassian.com/servicemanagement/jira-service-management-5-1-x-release-notes-1142254107.html

- Bug fixes

- Performance improvements

Bug fixes

UI bug fixes

For issues resolved, please refer to JSM 4.20 release notes.

Bug fixes.

UI bug fixes

For issues resolved, please refer to JSM 4.20 release notes.

Changes:

- Minor library upgrades to increase security

- New languages. See JSM release notes

Changes:

- Minor library upgrades to increase security

- New languages. See JSM release notes

Changes:

- New languages. See JSM release notes

- https://jira.atlassian.com/browse/JSDSERVER-8678

- https://jira.atlassian.com/browse/JSDSERVER-7271

- https://jira.atlassian.com/browse/JSDSERVER-8488

- https://jira.atlassian.com/browse/JSDSERVER-8491

- https://jira.atlassian.com/browse/JSDSERVER-8645

Changes:

- New languages. See JSM release notes

- https://jira.atlassian.com/browse/JSDSERVER-8678

- https://jira.atlassian.com/browse/JSDSERVER-7271

- https://jira.atlassian.com/browse/JSDSERVER-8488

- https://jira.atlassian.com/browse/JSDSERVER-8491

- https://jira.atlassian.com/browse/JSDSERVER-8645

Bug fix release for JSDSERVER-8447

Bug fix release for JSDSERVER-8447

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

• Fixed an issue where the condition in an automation rule was ignored.

Before upgrading to v8.7, read the preparation guide here.

• Fixed an issue where the condition in an automation rule was ignored.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

Before upgrading to v8.7, read the preparation guide here.

• Security update
• Fixed an issue where board configuration loaded empty page - ICS-1867

Before upgrading to v8.7, read the preparation guide here.

• Security update
• Fixed an issue where board configuration loaded empty page - ICS-1867

Before upgrading to v8.7, read the preparation guide here.

Insight Asset Management is now part of Jira Service Management Data Center. See our FAQ for details (link to https://www.atlassian.com/migration/faqs#general).

• If you have Jira Service Management Data Center, but aren’t ready to upgrade to version 4.15 or later, you can download this app for no cost.
• Jira Software: You can also get this app if you’re using Jira Software Data Center, but some restrictions apply depending on your version. It’s best to see our FAQ for details.

Before upgrading to v8.7, read the preparation guide here.

Changes:

• The import security has been refined so that all import types, except LDAP and Database imports, can be handled by schema managers. LDAP and Database imports are still restricted to Jira administrators.
• Fixed an issue where board configuration loaded empty page
• Fixed an issue where insight objects were not visible in service desk customer portal.
• Fixed an issue where mentions with @ on Object Page did not trigger a notification to the user.
• Fixed an issue where running a scheduled import manually, with http request as action, failed.
• Added support to anonymize users.

Changes:

• Fixed a Discovery import issue where objects was not referencing according to the reference mapping, in some cases
• Fixed an issue where objects with inherited user attribute was not showing on the users profile
• Improved performance on User attributes with strict equal operator
• Fixed an issue where adding empty groups to Roles displayed an alert wrongly.
• Fixed an issue where schema managers could not create objects with user attribute in object picker
• Minor fixes
• Security updates

Changes:

• Fixed an issue where mapping identifier for reference attributes during import caused creation of duplicate objects
• Minor fixes

• Fixed an issue where the outbound references were not removed even when the “Missing Objects” field was configured correctly
• Fixed permission issues in Automation
• Fixed errors with long IQL queries while exporting objects
• Fixed an issue where creating an object through the custom field on issue screens resulted in errors
• Improvement to support IQL date time functions in “Attribute Value” automation action
• Fixed an issue with template imports
• Fixed an issue were Groovy script in Automation did not update multiple values
• Fixed an issue where objects are not deleted in CSV imports
• Fixed an issue where the option of creating a predefined import configuration was missing
• Performance improvements and UI bug fixes
• Other bug fixes and improvements

Note: Due to security updates, only Jira Administrators can view and configure import configurations

Changes:

• Increased the limit of Jira filters when querying in object view.
• Fixed an issue in the import configuration view where the view for Enable/Disable multiple sources was not showing as expected.
• Added possibility to specify connection timeout for CSV/JSON imports.
• Fixed an issue where multiple Insight fields in an issue form caused slowness.
• Security updates.

Changes:

• Fixed an issue where incorrect objects were populated in custom fields
• Fixed an issue where a record with epoch time in LDAP failed to get imported in Insight
• Fixed an issue where no information message was shown after an incorrect regex validation on an attribute
• Fixed issues with custom field object picker dialog
• Fixed issue where user lookup failed in IQL
• Fixed issue where manual updates to date changes did not get reflected in configuration
• Fixed an issue where configuration manager failed when a custom field does not have configuration in a default context
• Fixed issues with the Automation action: “Create a Jira issue”
• Fixed issues with the user interface across screens
• Fixed errors in specific import jobs
• Improvement in error messages when importing object schema
• Security updates

Changes:

• Fixed issues with Bulk Actions and View options on Object schema page
• Fixed errors that occurred while deleting recently created schema-level status entries

Changes:

• Fixed an issue where removal of a parent object type resulted in removal of inherited attributes.
• Fixed issue with import configuration, update missing objects, that was deleting non-indexed attribute values
• Fixed performance issues.
• Disconnected progress on report generation (reduce log from error to warning)
• Better handling of InsightException (ex: LockException) on widget generation
• Widget report export do not define the content-type
• Issue count report - bypass the default filter for connected tickets to see all associated issues

Changes:

• Fixed an issue where attribute values were not getting updated after the object was changed
• Fixed issues with “Show Sum” configuration for a numeric object type
• Fixed issue with re-index of objects
• Fixed issues with duplicate objects after upgrade to Insight 8.6.4
• Fixed an issue where objects were not getting deleted in CSV import
• Fixed errors which occurred during imports after upgrade to Insight 8.6.3
• Fixed issues with “Create Jira Issue” action in Insight Automation
• Fixed an issue where a normal re-index did not execute occasionally
• Fixed an issue where object references failed to load when the issue creator is an anonymous user
• Fixed issues with reporting widgets
• Fixed issues with free-text reindexing
• Other minor bug fixes

Changes:

• Fixed an issue where hidden attributes were visible to users in Jira administrator role alone
• Fixed an issue with datetime attributes during a schema import into Insight
• Fixed an issue where access to label templates was restricted for the Insight administrator role

Changes:

• Fixed issues with slow upgrades to Insight
• Fixed an issue where an upgrade to Insight made Jira unresponsive

Changes:

• Fixed an issue where child attributes of an abstract object type did not get imported
• Fixed an issue where an Insight upgrade disabled the OAuth2.0 page
• Fixed an issue with inconsistent time values while importing into DateTime attributes

Changes:

Improvement where labelled attributes on an object type will be displayed with the “indexed” icon as well in UI

Improvements for Export objects feature - Timestamp included in exported values for DateTime values. Date values exported in ISO-8601 format

Bug fixes:

Fixed issue where toggling indexed attributes while exporting objects resulted in errors

Fixed issue with “Change Password” checkbox for import configurations

Minor bugfixes

Bug fixes:

Fixed an issue that created duplicate objects when importing objects

New features:

• New IQL query widget:Provides a means to store IQL queries in the context of the object displayed on the Object page and display results based on this IQL. Comes in with support for placeholders.
• Configure widgets for Object page:You can now configure each widget with options that may range from lazy loading, display options for attributes, display for comments editor or attachment dropbox.
• Configure non-indexed attributes on Object types:You can now choose to not index attributes to reduce memory consumption.

Other fixes:

• Fixed the page refresh issue that occurred while creating predefined configuration for large import
• UI UX enhancements for Date picker
• Smoother feedback for results on Object search
• Fixed issues where Date picker did not support ISO-8601 format
• Fixed the object picker with IQL filters
• Minor fixes

New Features:

• Introduces a pop up for Jira administrators prompting to configure the data retention for clustermessage table
• Displays masked passwords while editing import configurations and introduces a checkbox to enable changes in passwords

Bug fixes:

• Fixed an issue where the “Updated” attribute was displayed twice for objects during imports and race conditions which also subsequently prevented further changes to the object
• Fixed a race condition between two flows. One flow is when the automation action for “Object Created” event runs and the other when an object is created in an Insight post function
• Fixed an issue with failing object schema imports for referenced object types
• Fixed an issue where placeholders for “Request participant” did not work well
• Fixed an issue with problem of running groovy script for validator in workflow after Insight update
• Minor bugfixes

Changes:

• Fixed an issue where the downloaded attachments were named by id instead of the attachment name
• Fixed an issue where the print label template printed the Jira userKey for the User attribute instead of the user’s full name
• Fixed an issue where the character length for “Condition” text box in Automation was restricted to 255 characters
• Fixed an issue where a script creating an object, did not always update object attribute
• Minor fixes

New features

• Object Page Layout Configuration:

Provides means to customize the layout of your Object Page. Choose the information that you want to see by configuring widgets in separate sections.

• Improvements to Object Page:

Quick search in widgets The download view in Attachments widget now responsive to the current search Panel contents can be filtered by a criteria A new rich text editor for writing comments A custom order possible to be set on the tabs

Bug fixes:

Fixed an issue where a schema manager was not able to save changes to roles on object types

Fixed an issue where the post function “Create an Insight Object from a Jira issue” created an empty object

Fixed an issue where referenced objects with attribute value containing comma characters were not processed correctly during Automation

Other bug fixes.

Changes:

• Fixed an issue where IQL in Filter issue scope was not working well in Customer Portal in Jira Service Desk
• Fixed an issue where deleting an object with inbound references caused problems
• Fixed an issue where connectedTickets function did not work for Scheduled event in Automation
• Fixed an issue where multiple custom fields with same name caused random issues with IQLFunction
• Fixed an issue where it was not possible to create an object type map after the CSV import was completed
• Other bug fixes

Before upgrading to v8.4, read Preparing for Insight 8.4

• Fixed an issue where printing of labels failed if an attribute is empty for an object
• Provides an option to choose borders on labels when they are printed
• Fixed an issue where the idle interval for automation did not work well
• Fixed an issue where object schema developers/users were not able to include images while printing labels
• Fixed an issue where bulk edit for objects did not work for referenced attributes
• Fixed an issue where Insight custom fields were not updated on different nodes
• Fixed an issue for text validation while referencing an object
• Fixed an issue where object schema import failed to include all object references
• Fixed an issue where adding a new group to Roles resulted in errors
• Fixed an issue where editing an object reference attribute did not update the Insight List view
• Minor bug fixes

Before upgrading, read Preparing for Insight 8.4.

Changes:

• Fixed an issue that occurred when anonymous access was granted to a Jira project
• Fixed an issue where Jira UI was affected due to new changes in Insight CSS
• Fixed an issue that occurred when an event sent in Jira did not have an attached issue event
• Fixed an issue where uniqueness of a text attribute value did not consider case
• Fixed an issue with the “IS EMPTY” clause of IQL for an inherited attribute
• Fixed an issue where the read-only custom field was not displayed on an issue’s Edit Screen
• Fixed an issue where the export followed by import of schema on the same or another instance of Insight failed
• Fixed an issue where a custom field with placeholders did not populate objects correctly on transition screen
• Improvement to be able to determine information on updated objects by automation groovy actions
• Minor bug fixes

***Before upgrading, please make sure you read the preparation guide for v8.4:***

Preparing for Insight 8.4

• Fixed issue where basic filter search was working incorrectly for referenced attributes
• Fixed issue where changing an object schema’s name cleared objects from index
• Fixed issue where previewing label templates were broken after update to 8.4
• Other minor bug fixes.

***Before upgrading, please make sure you read the preparation guide for v8.4:***

Preparing for Insight 8.4

New features

• Object View:Provides you more information about a specific Object in a simplified manner. See details that include comments, attachments and change history etc.
• Object Search:Simpler means to search for Objects, ways to save your favorite searches, and even create new Objects right from the Search function. Create a library of filters, modify multiple Objects with bulk actions, and even print multiple QR codes or labels at the same time.
• Icon Management:Provides the option of “themeable” icons. You can edit their colors to align with your organization’s brand. You can also do a quick search on uploaded icons.

Bugfixes

• Fixes an issue where Insight was catching a system event for invalid reasons
• Fixes an issue where the Insight UI was hidden behind Jira’s UI

• Added origin object key in object schema imports as a configurable data locator
• Fixes compatibility issue with Insight and Jira 8.7.x and JSD 4.7.x
• Fixes issue with object schema import not supporting object types with '-' in the name
• Fixes the issue where object history entry is not created when it’s outbound referenced object is deleted
• Fixes issue with date value inconsistency in object search
• Fixes issue with Insight issue count report
• Fixes issue with slow loading of the import page

• fixed performance issue in JSD portal when Insight keep querying backend when no request type is found
• fixed issue with IQL group not having user function
• minor fixes

• Added possibility to set Insight custom field values with object id from groovy scripts
• Added support for non unicode characters in reports
• Changed how Insight custom fields are fetched on service desk customer portal
• Fixed issue when uploaded import file was not shown when the import was reconfigured
• Fixed issue when date attributes included time and timezone
• Fixed issue when import result did not show the count of how many missing objects that were removed
• Fixed issue when printing inherited QR-codes and labels in bulk
• Fixed issue when configuring inherited import structures that required a page refresh
• Fixed issue when debug logging caused Insight to log sensitive data in Insight automation context
• Fixed issue with bulk edit objects with include children attribute references
• Minor fixes

• Fixes issue with float attribute values being truncated
• Fixes issue with move object sometimes caused the Insight objects to end up in an incorrect state
• Fixes issue with bulk edit/move to handle the object type hierarchy better
• Fixes issue with the catalog report not sending correct IQL
• Fixes issue when Insight did not work as expected with encrypted password in dbconfig.xml
• Rebranded Riada Products to Mindville
• Minor fixes

• Adds the catalog report as a report type
• fixes issue when the displaying of attributes on an Insight custom field times out when a lot of custom field configurations exist
• fixes issue with checkboxes on label templates
• fixes logging in groovy scripting in automation action
• fixes issue with IQL OR and object type
• fixes issue with default label attribute for object schema importer
• fixes issue where date attribute unexpectedly took the user timezone into account
• fixes issue when a report got stuck at 0%
• fixes issue when incorrect HTTP response code was returned from REST API
• change to use the IQL endpoint for object schema importer
• removed the time from date attributes in the object history
• minor fixes

• Fixes issue with slowness when loading the automation page in some situations
• Fixes issue when new references instead of old references was cut due to cardinality constraints in imports (e.g. Scanning Information in the Insight Discovery import)
• Fixes issue with NOT having not working for group type attributes
• Fixes issue when re-executing Insight upgrade scripts removed all import configurations
• Fixes issue when toggling between basic search and advanced search with float attribute values
• Fixes issue when temporary object avatar files was not removed
• Minor fixes

• Adds a log of the insight log files location on startup
• Changes the way Insight replicates messages in Jira Data Center
• Adds the possibility to update object avatar in groovy scripts
• Fixes issue with references being removed on import of missing objects before threshold is reached
• Fixes issue with IQL being case sensitive when comparing object keys
• Fixes IQL issue when having quotes in object names
• Fixes IQL issue with quotes escaping when used from JQL
• Fixes issue when references was removed when a user did not have view permission on the referenced object type
• Fixes issue with Insight custom fields when using Jira 8.4.x
• Fixes issue with Insight automation when running as another user using Jira 8.4.x
• Fixes issue with multi cardinality not possible on attributes of Select type
• Fixes issue with IQL order by on different object types
• Minor fixes

Reports

• Adds Links to object search
• Adds French translation
• UI improvements

Object Search

• Adds ability to share search results by email and as a link
• Adds ability to cherry pick objects in bulk actions
• Adds ability to reorder columns by drag and drop
• Fixes the ability to share filters
• Adds French translation
• UI improvements

General

• Fixes an issue with IQL dot notation in imports of referenced objects
• Fixes an issue when using an identifier in import that has a configured regexp
• Minor fixes

• Increse the size limit of regexp in imports
• Fixes issue with "Insight batch process(es)" are running in manage apps
• Fixes issue when creating objects from an Insight custom field
• Minor fixes

• Adds the improved object schema import in order to synch different Insight schemas
• Adds the new attribute type IP address
• Fixes a logging issue when inactive users are watchers
• Minor fixes

• Improved performance on Insight permissions
• Insight Administrator role is now required to remove an object schema instead of object schema manager
• Fixes issue with db constraint violation in some types of import
• Fixes issue in placeholders with Insight read only fields
• Minor fixes

• Added an event when an ObjectSchema is created and deleted
• Added interpretation in LDAP import for objectSid and objectGUID
• Changes the destination to object search when selecting Insight as "My Jira Home"
• Fixes issue with Run As User not showing up in automation rule list
• Fixes issue with newly created automation rule not showing until page reload
• Fixes issue with IQL:s that contain inboundReferens() and outboundReferences() joined by an OR statement returning no objects (e.g. object HAVING outboundReferences(objectId = 2) OR object HAVING inboundReferences(objectId = 2))
• Fixes issue when using Insight custom field placeholders with Elements Connect(formerly nFeed) fields
• Fixes issue when removing inboundReferences from objects in some cases
• Fixes issue with Insight custom fields and object schema keys containing special characters
• Fixes issue with Lucene index of Insight Custom fields
• Fixes issue with removed comma in LDAP import
• Minor fixes

• Fixes issue when specifying objects for Insight Custom Fields by using the object id or auto-assign
• Fixes issue when only able to select some of the attributes in an Insight custom field
• Fixes issue when Insight was reindexed at each startup
• Fixes issue with the issue type placeholder not working in JSDFixes issue when object schema was unable to be deleted on certain databaes ICS-1173
• Fixes issue when duplicate objects was created in imports in conjunction with regex identifiers ICS-1176
• Minor fixes

• Fixed issue with mysql database index

We are happy to introduce our new reporting system that allows you to optimize business performance with reports that advise stakeholders on how to refine operations, and create reports on all aspects of your assets. Simply choose the kind of report, data and display you want to unlock valuable insights in mere seconds.

We have also added the ITSM project template which allows you to create a fully-functional ITSM system in seconds.

• Added Czech Language support
• Fixed issue with Jira Software reports ICS-1198
• Fixed issue where too much information was logged in automation
• Fixed issue with associated objects in the user profile
• Minor fixes

• Added placeholder support in automation ICS-1159
• Fixed issue with bulk editing objects with inheritance ICS-1158
• Improved performance by letting the browser be able to cache avatar image
• Added possibility to see progress performance from progress result tab
• Fixed issues with inbound references
• Fixed issue with am attribute name containing ' and being displayed in a custom field
• Fixed issue in LDAP import where objectSID was not read as a byte array but as a string ICS-1087
• Fixed some broken documentation links
• Fixed issue causing Insight Custom Fields not displayable in Jira dashboard
• Fixed issue with print labels not displaying the print button ICS-1186
• Minor fixes

• Fixed issues with IQL being quouted e.g. now("")
• Fixed issues with date time and scheduled imports

• Fixed some language translations
• Fixed issue when the user was not set when an import was scheduled
• Performance improvments
• Minor fixes

• Adding automation task: As am Insight manager, I want to be able to set object attribute value in automation
• Fixes issue with api call rest/insight/1.0/customfield//basicsearch/objects?projectId= not respecting the project filtering
• Fixes issue with Insight Custom Field showing error when filtered issue scope limited the result to 0
• Fixes issue with no schema selected by default in object search
• Fixes issue that limited the view of saved IQLs to 23 ICS-1134
• Fixes issue that caused export from object search to export object keys instead of names ICS-1114
• Improved performance on various operations one being object deletion
• Minor fixes

• Fixed issue with custom fields of select list field type not supported by Insight custom field placeholder ICS-1096
• Fixed issue with inspect configuration not working with Jira Environment import
• Performance improvements
• Minor fixes

Introduces the inspect changes in import configuration (read more about it here)

• Fixes rare divide by zero error ICS-1129
• Fixes incorrect ordering in issue navigator ICS-1056
• Minor fixes

Insight 7 adds compatibility with Jira 8. Insight 7 is NOT backwards compatible with Jira 7.

If you are running Jira 7.x you should use Insight 6.x.

• Removes the feature to post object updates to Jira Activity Stream
• Minor fixes

• Memory cleanup on export object schema

• Minor fixes

• Fixed a rare memory pressure issue
• Minor bugfixes

• Removes an object consistency job which lead to memory issues
• Improvement where Jira Admin permissions are now added for executing groovy scripts
• Fixed an issue where duplicate object attribute values were removed
• Other bug fixes

• Fixes issue with memory on Jira installations with a lot of issues
• Minor fixes

• ICS-1503 - Fixed issue where Insight did unlimited retries to load non-existent fields on Jira service desk.
• ICS-1474 - Fixed issue where Insight caught a system event for invalid reasons

• fixed performance issue in JSD portal when Insight keep querying backend when no request type is found
• fixed issue with IQL group not having user function ICS-1238
• minor fixes

• Added possibility to set Insight custom field values with object id from groovy scripts
• Fixed issue in data center when changes in object attributes from post functions was not reflected in the index https://jira.mindville.com/browse/ICS-1447
• Fixed issue when date attributes included time and timezone https://jira.mindville.com/browse/ICS-1434
• Fixed issue when import result did not show the count of how many missing objects that were removed
• Fixed issue when debug logging caused Insight to log sensitive data in Insight automation context
• Fixed issue when result was not shown on object schema import
• Minor fixes

• Fixes issue with float attribute values being truncated https://jira.riada.io/browse/ICS-1250
• Fixes issue with move object sometimes caused the Insight objects to end up in an incorrect state
• Rebranded Riada Products to Mindville
• Minor changes

• fixes issue when displaying attributes to insight custom field times out when a lot of custom field configurations exist https://jira.riada.io/browse/ICS-1380
• fixes groovy logging in automation action
• fixes issue with IQL OR and object type ICS-1377
• fixes issue when API responses returned 404 instead of 403
• fixes issue where date attribute was unexpectedly took the user timezone into account https://jira.riada.io/browse/ICS-1331
• fixes issue when incorrect HTTP response code was returned from REST API
• minor fixes

• Fixes issue with slowness when loading the automation page in some situations
• Fixes issue when new references instead of old references was cut due to cardinality constraints in imports (e.g. Scanning Information in the Insight Discovery import)
• Fixes issue with NOT having not working for group type attributes
• Fixes issue when re-executing Insight upgrade scripts removed all import configurations
• Fixes issue when toggling between basic search and advanced search with float attribute values
• Fixes issue when temporary object avatar files was not removed
• Minor fixes

• Adds a log of the insight log files location on startup
• Changes the way Insight replicates messages in Jira Data Center
• Adds the possibility to update object avatar in groovy scripts
• Fixes issue with references being removed on import of missing objects before threshold is reached
• Fixes issue with IQL being case sensitive when comparing object keys
• Fixes IQL issue when having quotes in object names (ICS-1321)
• Fixes IQL issue with quotes escaping when used from JQL (ICS-1150)
• Fixes issue when references was removed when a user did not have view permission on the referenced object type (ICS-1229)

Reports

• Adds Links to object search
• Adds French translation
• UI improvements

Object Search

• Adds ability to share search results by email and as a link
• Adds ability to cherry pick objects in bulk actions
• Adds ability to reorder columns by drag and drop
• Fixes the ability to share filters ICS-1351
• Adds French translation
• UI improvements

General

• Fixes an issue with IQL dot notation in imports of referenced objects
• Fixes an issue when using an identifier in import that has a configured regexp
• Minor fixes

• Increase the size limit of regexp in imports ICS-1324
• Fixes issue with "Insight batch process(es)" are running in manage apps ICS-1328
• Minor fixes

• Fixes a logging issue when inactive users are watchers ICS-1210
• Minor fixes

• Improved performance on Insight permissions ICS-1291
• Insight Administrator role is now required to remove an object schema instead of object schema manager
• Fixes issue with db constraint violation in some types of import
• Fixes issue in placeholders with Insight read only fields ICS-1303
• Minor fixes

• Added an event when an ObjectSchema is created and deleted
• Added interpretation in LDAP import for objectSid and objectGUID
• Changes the destination to object search when selecting Insight as "My Jira Home"
• Fixes issue with Run As User not showing up in automation rule list ICS-1193
• Fixes issue with newly created automation rule not showing until page reload
• Fixes issue with IQL:s that contain inboundReferens() and outboundReferences() joined by an OR statement returning no objects (e.g. object HAVING outboundReferences(objectId = 2) OR object HAVING inboundReferences(objectId = 2))
• Fixes issue when using Insight custom field placeholders with Elements Connect(formerly nFeed) fields
• Fixes issue when removing inboundReferences from objects in some cases ICS-1280
• Fixes issue with Insight custom fields and object schema keys containing special characters
• Fixes issue with removed comma in LDAP import ICS-1194
• Minor fixes

• Fixes issue when specifying objects for Insight Custom Fields by using the object id or auto-assign
• Fixes issue when only able to select some of the attributes in an Insight custom field ICS-884
• Fixes issue when Insight was reindexed at each startup
• Fixes issue with the issue type placeholder not working in JSDFixes issue when object schema was unable to be deleted on certain databaes ICS-1173
• Fixes issue when duplicate objects was created in imports in conjunction with regex identifiers ICS-1176
• Minor fixes

• Fixed issue with mysql database index

We are happy to introduce our new reporting system that allows you to optimize business performance with reports that advise stakeholders on how to refine operations, and create reports on all aspects of your assets. Simply choose the kind of report, data and display you want to unlock valuable insights in mere seconds.

We have also added the ITSM project template which allows you to create a fully-functional ITSM system in seconds.

Read more about the release

• Added Czech Language support
• Fixed issue with Jira Software reports ICS-1198
• Fixed issue where too much information was logged in automation logs
• Fixed issue with associated objects in the user profile
• Minor fixes

• Added placeholder support in automation https://jira.riada.io/browse/ICS-1159
• Fixed issue with bulk editing objects with inheritance https://jira.riada.io/browse/ICS-1158
• Improved performance by letting the browser be able to cache avatar images
• Added possibility to see progress performance from progress result tab
• Fixed issues with inbound references https://portal.riada.io/browse/RPS-9963
• Fixed issue with am attribute name containing ' and being displayed in a custom field https://portal.riada.io/browse/RPS-9728
• Fixed issue in LDAP import where objectSID was not read as a byte array but as a string https://jira.riada.io/browse/ICS-1087
• Fixed some broken documentation links

• Fixed issues with IQL being quouted e.g. now("")
• Fixed issues with date time and scheduled imports

• Fixed some language translations
• Fixed issue when the user was not set when an import was scheduled
• Performance improvements
• Minor fixes

• Adding automation task: As am Insight manager, I want to be able to set object attribute value in automation
• Fixes issue with api call rest/insight/1.0/customfield//basicsearch/objects?projectId= not respecting the project filtering
• Fixes issue with Insight Custom Field showing error when filtered issue scope limited the result to 0
• Fixes issue with no schema selected by default in object search
• Fixes issue that limited the view of saved IQLs to 23 ICS-1134
• Fixes issue that caused export from object search to export object keys instead of names ICS-1114
• Improved performance on various operations one being object deletion
• Minor fixes

• Fixed issue with custom fields of select list field type not supported by Insight custom field placeholder ICS-1096
• Fixed issue with inspect configuration not working with Jira Environment import
• Performance improvements
• Minor fixes

Introduces the inspect changes in import configuration (read more about it here)

• Fixes rare divide by zero error ICS-1129
• Fixes incorrect ordering in issue navigator ICS-1056
• Minor fixes

• Fixes issue with IQL argumented IQL query e.g. `object having outR(Key IN ("A-1"))` ICS-1119
• Fixes Insight index issue with attribute values (e.g. when moving inherited objects)

Fixed issues:

• Parent does not show the Child Objects in an inherited structure - ICS-1120
• Minor fixes

• Fixed issue with translated Insight custom field not working ICS-1112
• Improved performance on Insight reindex
• Fixed issue when invalid Insight license did not show error message to user
• Improved performance when automatically assign Insight Custom Fields ICS-1076
• Fixed issue where long replication queues could cause duplication of data (Data Center)
• It is no longer possible to use the space character in the object schema key ICS-1088
• Changed lowest compatible Jira version to 7.4.0
• Minor fixes

• Fixes issue with dashboard not working after update ICS-1053
• Fixes issue with link to parent object type not always showing in graph
• Fixes performance issue when assigning issue takes a long time ICS-1076
• Fixes issue when custom field configuration fields was limited to 255 char
• Fixes issue with import in combination with IQL restriction on attribute configuration ICS-999
• Fixes issue with object navigator select default schema
• Fixes issue with object navigator export not respecting the selected columns
• Fixes issue with mapping invalid values in moving objects
• Minor fixes

Object search is here and brings the following

• IQL Autocomplete
• Free text search
• Saved object filters
• Sharable links

Insight 6 adds support for the following languages

• Russian
• Chinese
• Portugese
• Japanese

More features are included read the complete release notes

• Increased performance for permissions by reducing the amount of database queries
• Minor fixes

• Fixes issue with MS SQL server and too old dates ICS-1041
• Fixes issue when the object type icon change is not reflected in all places ICS-1043
• Fixes issue where numeric values could not be filtered in basic search
• Fixes issue with imports and references with complex IQL (e.g. object having inboundReferences(objectType = x AND label = y)) ICS-1048
• Fixes issue when unable to navigate to see the label templates ICS-1052
• Performance improvement on importing objects with a user attribute when the user attribute is identified by the user email
• Minor fixes

• Fixes issue with IQL function user() and group() not working as expected ICS-1034
• Fixes issue with IQL function connectedTickets() ICS-1037
• Minor fixes

• Fixed issue running Insight groovy scripts in post functions with external libraries.
• Fixed issue in IQL with inbound & outbound references within an inherited structure or include children, resulting in an empty filter. ICS-1009 ICS-1010
• Fixed issue with duplicated success message when cloning objects with create another checked. ICS-1001

• Fixed issue with "Show object attributes on issue view" ICS-1005

• Fixed to use the users timezone settings
• Fixed issue with IQL date comparison ICS-988
• Fixed issue with automation sending keys instead of readable values ICS-989
• Fixed issue with original estimate-field when using Insight custom fields with placeholders
• Fixed browser cache issue when an attribute was removed ICS-985
• Fixed issue showing inbound references with include children checked for object references ICS-993
• Fixed issue when Insight custom fields was reset on transition when the transition failed on validation errors ICS-994
• Minor fixes

• Improved performance on the import framework
• Changed behaviour of default reindex Insight operation to not empty the index
• Improved performance on Insight Custom Fields
• Improved the IQL date comparison
• Added object history on object avatar update

Read about all of the changes in 5.7.0

• Fixes issue when importing missing object and missing attribute was changed ICS-939
• Fixes issue when automation rules triggered update events multiple times ICS-945
• Fixes issue when imorting object references was not changed according to the data source ICS-946
• Fixes issue with Jira User import not configureable ICS-937
• Fixes JSD customer portal rendering issue
• Minor fixes

We have focused on improving Insight for Data Center environments. This means improved replication, improved data consistency and faster deploy. Insight for Data Center means high availability, disaster recovery and redundancy and this means that import functionality, automation framework, bulk action or any multithreaded functionality both works in scale but also in a data consistency perspective.

See full release notes

• Fixes issue with imports on MySQL environments creating duplicate date values. Will be fixed during upgrade.
• Fixed issue when bulk editing issues with Insight custom field with default value. The checkbox is no longer selected by default. ICS-919
• Fixed issue in inheritance structure where attribute type could be changed.
• Fixed issue in bulk actions where updated attribute are not set on changes. ICS-911
• Fixed issue with escaping special characters on the customer portal. ICS-912
• Fixed issue with object picker showing object types for negative clauses: ICS-879
• Fixed issue with importing JIRA classes in Insight groovy engine: ICS-899
• Improved post function "Set the value of an object attribute with a predefined value" where we support multiple placeholder for multiple attributes. ICS-925
• Fixed issue with advanced search on Date attributes: ICS-924
• Fixed issue with attribute pie chart showing object keys on reference attributes. ICS-822
• Minor fixes

• Fixes issue with imports sometimes adding multiple attribute values ICS-900
• Fixes issue with Insight custom fields on transition screens ICS-895
• Fixes focus on cancel button when triggering imports manually
• Fixes issue with case in-sensitive statuses
• Improves performance when loading icons and avatars
• Minor fixes

Note: This update will automatically trigger an Insight re-index. Also, in large Insight instances, with > 100K objects, the upgrade could take 10-20 minutes depending on the environment, since we are doing a complete integrity check. Next startup will work normal again.

• Fixes issue when not able to browse object in some cases when user attribute is present
• Fixes issue with read only custom field https://jira.riada.se/browse/ICS-777
• Fixes issue Post function to set value of an object attribute not creating history event
• Fixes issue with preset values in Insight Custom Fields in JSD request types
• Fixes issue when logging warning on anonymous user when using the JQL search
• Fixes issue when a lot of data was collected when populating Data Locators for a LDAP import
• Fixes issue when unable to delete objects which all relates to the same jira issue
• Reduce memory consumption during import

• Fixed an issue when creating issue with automatic assign, in combination with post functions.
• Minor fixes

• Fixed JQL-function iqlFunction() to respect user from searchService