1,300
Customers have installed this app in at least 1,300 active instances.
1,300
Customers have installed this app in at least 1,300 active instances.
    by resolution Reichert Network Solutions GmbHAtlassian Verified
    resolution Reichert Network Solutions GmbH is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.2.0 - 7.11.0 and more versions
    Versions available for Jira Server 6.3 - 7.1.10
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    resolution Reichert Network Solutions GmbH supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    resolution Reichert Network Solutions GmbH supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Single Sign On and Single Logout for Jira. Focus on Your Work instead of Passwords. Supports ADFS, Azure AD, G Suite, Salesforce

    Single Sign On and Single Logout for Jira. Focus on Your Work instead of Passwords. Supports ADFS, Azure AD, G Suite, Salesforce

    Single Sign On and Single Logout for Jira. Focus on Your Work instead of Passwords. Supports ADFS, Azure AD, G Suite, Salesforce

    Single Sign On (SSO) with SAML 2.0

    Powerful and Flexible Feature

    Outstanding Technical Support

    Delegate authentication to SAML 2.0 Identity Providers;

    Listed in Azure AD Gallery, integrate Jira and Azure AD without paying for premium account, view tutorial.

    Technology Partner with RSA SecurID and Google G Suite

    Easy configuration via wizard;

    Powerful trouble shooting facilities:

    On-the-fly user creation;

    Support multiple IdPs, SAML-requests signing, encrypted SAML-responses;

    Support Configuration via Meta Data and Data Center.

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal;

    Free configuration help throughout evaluation, select a time slot for Screen-Share Configuration Sessions here.

    Atlassian Verified Vendor

    Single Sign On (SSO) with SAML 2.0

    Powerful and Flexible Feature

    Outstanding Technical Support

    Delegate authentication to SAML 2.0 Identity Providers;

    Listed in Azure AD Gallery, integrate Jira and Azure AD without paying for premium account, view tutorial.

    Technology Partner with RSA SecurID and Google G Suite

    Easy configuration via wizard;

    Powerful trouble shooting facilities:

    On-the-fly user creation;

    Support multiple IdPs, SAML-requests signing, encrypted SAML-responses;

    Support Configuration via Meta Data and Data Center.

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal;

    Free configuration help throughout evaluation, select a time slot for Screen-Share Configuration Sessions here.

    Atlassian Verified Vendor

    More details

    Our plugin delegates authentication to SAML 2.0 IdP and we provide:

    • Business class support for Microsoft ADFS, Azure AD, G Suite
    • Standards based compatibility with Shibboleth, Salesforce, Onelogin, Ping, Okta, OpenAM, WSO2, NetIQ, Keycloak;

    The plugin is also listed in the Azure AD Gallery.

    Features

    • Easy configuration via Wizard;
    • Powerful troubleshooting facilities;
    • User creation & update on-the-fly with data from SAML attributes;
    • Support for multiple IdPs, signing SAML-requests, encrypted SAML-responses;
    • Single Logout (SLO) on the IdP if logging out of Jira and vice-versa;
    • Customizable IdP selection, error and logged-out page;
    • Find user by email & ability to match UserID IdP attribute against email;
    • Support Configuration via Meta Data and Data Center;
    • Jira Service Desk Customer Authentication (See setup guide)

    Get Started

    Plugin is also available for Confluence, Bitbucket!

    More details

    Our plugin delegates authentication to SAML 2.0 IdP and we provide:

    • Business class support for Microsoft ADFS, Azure AD, G Suite
    • Standards based compatibility with Shibboleth, Salesforce, Onelogin, Ping, Okta, OpenAM, WSO2, NetIQ, Keycloak;

    The plugin is also listed in the Azure AD Gallery.

    Features

    • Easy configuration via Wizard;
    • Powerful troubleshooting facilities;
    • User creation & update on-the-fly with data from SAML attributes;
    • Support for multiple IdPs, signing SAML-requests, encrypted SAML-responses;
    • Single Logout (SLO) on the IdP if logging out of Jira and vice-versa;
    • Customizable IdP selection, error and logged-out page;
    • Find user by email & ability to match UserID IdP attribute against email;
    • Support Configuration via Meta Data and Data Center;
    • Jira Service Desk Customer Authentication (See setup guide)

    Get Started

    Plugin is also available for Confluence, Bitbucket!

    Reviews for cloud

    (43)
    Sign in to write a review
    by Bruce Bush on 2017-08-25
    Add-on works flawlessly. We use it with our SimpleSAMLphp infrastructure and it is trouble-free. Highly recommended.
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Hi Bruce - great that you like it!

    by Yassine Mansour on 2017-08-17
    Very helpful-
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Hi Yassine - thanks for the Feedback, really makes a difference to us. Appreciate you like the plugin.

    by Kaoru Yagisawa on 2017-07-28
    This is the best add-on product. This vendor provides great support quickly. I am very grateful that I can use this product in Japan. I'd love to introduce it to other users and encourage them to use it.
    Was this review helpful?YesNo
    by Deb Heller on 2017-07-27
    This is a great add-on, flexible and very useful. In addition, the support behind the add-on is top-notch. We had a problem with the plugin after upgrading Confluence from 6.1.3 to 6.3.1 - I submitted a ticket and Christian reached out to me to help me resolve it. We are in the Pacific Time Zone and he's in the Central European Time (CET) Zone - an 8 hour difference. Time conflicts were such that he was helping me at 8pm, his local time. Wonderful support - very helpful, and they make sure the problem is addressed.
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thank you Deb - really appreciate your Feedback!

    by Raphael Thoma on 2017-07-27
    Great addon - easy to setup and use. And last but not least: great support if you need it. Response times were always great.
    Was this review helpful?YesNo

    Reviews for server

    (43)
    Sign in to write a review
    by Anil Gulati on 2018-07-02
    Set up is simple and quick. High level of automation with manual configuration available at any time. Can restore full set up from previous saved XML.
    Was this review helpful?YesNo
    by Bjoern.Doehler@westcongroup.com on 2018-06-26
    Great setup wizard and documentation. Very good support.
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thanks a lot - great to hear!

    by Atlassian Admin on 2018-06-01
    We've been using this product since 2014 and it's great - really rich enterprise feature set, which is important in our complex environment - also whenever we needed it, great support. Go on guys!
    Was this review helpful?YesNo
    by Dan Schreiber on 2018-04-10
    First-time setup is a breeze with their available documentation. The plugin's configuration is straight-forward and the depth of available customization is amazing. Additionally, their support is top-notch. We recently ran into an issue with getting a piece of the plugin working with an internal system. Their support was quick to respond and offered knowledgeable suggestions while trying to find the root cause. It was eventually discovered that the issue was with our internal system, not the plugin, but their support went above and beyond to keep helping us until a full resolution was found and implemented. Great plugin and great company! 10/10
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Oliver Kubon on 2018-04-10
    This plugin works very well. I've been using it for almost a year. Lately there was an issue with the certification but with the fast support the problem was solved quickly.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (43)
    Sign in to write a review
    by Bruce Bush on 2017-08-25
    Add-on works flawlessly. We use it with our SimpleSAMLphp infrastructure and it is trouble-free. Highly recommended.
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Hi Bruce - great that you like it!

    by Yassine Mansour on 2017-08-17
    Very helpful-
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Hi Yassine - thanks for the Feedback, really makes a difference to us. Appreciate you like the plugin.

    by Kaoru Yagisawa on 2017-07-28
    This is the best add-on product. This vendor provides great support quickly. I am very grateful that I can use this product in Japan. I'd love to introduce it to other users and encourage them to use it.
    Was this review helpful?YesNo
    by Deb Heller on 2017-07-27
    This is a great add-on, flexible and very useful. In addition, the support behind the add-on is top-notch. We had a problem with the plugin after upgrading Confluence from 6.1.3 to 6.3.1 - I submitted a ticket and Christian reached out to me to help me resolve it. We are in the Pacific Time Zone and he's in the Central European Time (CET) Zone - an 8 hour difference. Time conflicts were such that he was helping me at 8pm, his local time. Wonderful support - very helpful, and they make sure the problem is addressed.
    Was this review helpful?YesNo
    resolution Reichert Network Solutions GmbH

    Thank you Deb - really appreciate your Feedback!

    by Raphael Thoma on 2017-07-27
    Great addon - easy to setup and use. And last but not least: great support if you need it. Response times were always great.
    Was this review helpful?YesNo

    Pricing

    10 users$1025 users$1050 users$500100 users$1000250 users$2000500 & upAdditional pricing details
    10 users$10/year25 users$10/year50 users$500/year100 users$1000/year250 users$2000/year500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Paid-via-Atlassian pricing FAQ

    How does Data Center app pricing work?

    Data Center pricing FAQ

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Data Center pricing FAQ

    Do you offer academic, community, or open-source licenses?

    Data Center pricing FAQ

    Can I extend my free trial?

    Data Center pricing FAQ

    resolution Reichert Network Solutions GmbH is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    resolution Reichert Network Solutions GmbH is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.3.3 Jira Server 7.2.0 - 7.11.0 Released 2018-07-09

    Summary

    Bugfixes

    Details

    • The userid can now composed from multiple attributes.
    • "Update users from remote directories" is now disabled by default in new installations. Existing configurations are not affected by this change.
    • Fixed server error when wrong Post Binding URL is configured.
    • Fixed server error when "Find user by email" is activated and multiple users with the same email address were found during login.
    • Non-SSO URLs are now working in Jira Service Desk

    See also our release notes.

    Versions

    Version 2.3.3 Jira Data Center 7.2.0 - 7.11.0 Released 2018-07-09

    Summary

    Bugfixes

    Details

    • The userid can now composed from multiple attributes.
    • "Update users from remote directories" is now disabled by default in new installations. Existing configurations are not affected by this change.
    • Fixed server error when wrong Post Binding URL is configured.
    • Fixed server error when "Find user by email" is activated and multiple users with the same email address were found during login.
    • Non-SSO URLs are now working in Jira Service Desk

    See also our release notes.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SAML Single Sign On (SSO) Jira, SAML/SSO via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SAML Single Sign On (SSO) Jira, SAML/SSO. You're prompted to log into MyAtlassian. SAML Single Sign On (SSO) Jira, SAML/SSO begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older SAML Single Sign On (SSO) Jira, SAML/SSO versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SAML Single Sign On (SSO) Jira, SAML/SSO via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SAML Single Sign On (SSO) Jira, SAML/SSO. You're prompted to log into MyAtlassian. SAML Single Sign On (SSO) Jira, SAML/SSO begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older SAML Single Sign On (SSO) Jira, SAML/SSO versions compatible with your instance, you can look through our version history page.

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