Copy Space for Confluence

Great support experience! The issue was identified quickly as an app permission problem and resolved immediately after following the suggested steps. The troubleshooting was accurate and efficient, and the support team was very helpful and responsive. Highly appreciated!

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  Appfire

  Hi Tracy,

  A permission snag can stall a space copy before it even starts, so we're glad the cause was pinned down fast and the steps got Copy Space running for you. Your note about the team is much appreciated.

  The Forge version of the app needs its own access to restricted pages and spaces, so this overview of how Copy Space handles permissions on Forge is a useful companion for your next copy, and anything it leaves unanswered can go to a new ticket for the engineers who sorted out this one.

  Cheers,

  Paweł Customer Success Team | Appfire

Significant timesaver for our organization.

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  Appfire

  Hi Ed,

  A timesaver is about the best thing Copy Space can be, so it is good to hear it is pulling that weight across your organization. Cloning an entire space in one pass, rather than rebuilding it page by page, is where those hours come back, and it sounds like that is landing for your whole team.

  If a particular space ever copies in a way you did not expect, or you want to dig into the finer options, you can reach our team through our support portal.

  Cheers,

  Paweł Customer Success Team | Appfire

Bis jetzt keine Fehler und Probleme gefunden. Die internen Verlinkungen haben auch im internen neuen Bereich bislang perfekt funktioniert.

• 

  Appfire

  Guten Tag,

  Dass die internen Verweise auch im neu kopierten Bereich zuverlässig auf die richtigen Seiten zeigen, ist beim Duplizieren keine Selbstverständlichkeit, umso schöner, dass es bei Ihnen sauber läuft. Danke für die vier Sterne für Copy Space.

  Wenn Sie neugierig sind, was beim Kopieren sonst noch alles mitwandert, gibt der Einstiegsleitfaden einen guten Überblick. Sollte doch einmal etwas anders laufen als erwartet, erreichen Sie uns jederzeit über unser Support-Portal.

  Cheers,

  Paweł Customer Success Team | Appfire

It's not working now after the update. It even load.

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  Appfire

  Hi Miten,

  An app that stops loading after an update is a hard stop, no argument there.

  Several releases have shipped since you wrote this. If Copy Space still refuses to load on your site, tell us at our support portal and we'll trace it in your instance rather than leave you guessing.

  Best regards,

  Paweł Customer Success Team | Appfire

It worked for our first copy, which we had struggled with trying to do manually. The next time we needed to copy, it failed during the copy. It turned out that this was due to a bug in Atlassian code. The support team helped us to create a ticket with them, and provided assistance to resolution. Much easier than copying a space the manual way. The next time we needed to copy, the links weren't updated properly. Support is ok, but I need it to just work when I need to copy a space. Going back to doing it the manual way. The next time, it copied, but the page search shows [Copy in Progress] in front of the space name on all the pages until I edit them.

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  Appfire

  Hi Karl,

  Thanks a ton for your feedback on Copy Space for Confluence! I’m glad we could save you from the headache of manual copying that first time around.

  I totally get that running into those issues later on—like the link troubles and the “[Copy in Progress]” labels—wasn't ideal. We want Copy Space to be your go-to tool whenever you need it without any hassle. Our team’s on it; we’re here to help iron out these irregularities.

  If you need anything else or want to share more thoughts, just reach out through our support portal. Let’s keep making this better together!

  Best regards,

  Paweł, Customer Success Team at Appfire