Copy Space for Confluence

Copy Space for Confluence worked perfectly in our Confluence Cloud instance. We would like added functionality that will copy the space templates too.

Although CopySpace isn't perfect, it saves me a lot of time. It's nice because I can maintain a DEV version of my documentation, and then use CopySpace to publish a PROD version of my space when it's ready. I needed the cloud version of this ad-on and was happy to find that it was available.

I had an earlier version of this from October and was having issues with permissions. Support apparently did some updates that fixed these issues and the one issue I had, I eventually realized was my own doing (page/space restriction). After that though, it worked like a charm. Thanks for the add-on, it's been really helpful.

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  Appfire

  Thanks so much for your review Mr. McFerron. We're glad that our support staff was able to resolve the issues you were struggling with the most, and that you have found the add-on to be so helpful.

Low rating due to multiple errors when using the add on and more importantly, after logging questions and error details in the vendor's support portal, no response or assistance.

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  Appfire

  Dear Karl Burkum,

  A second update 2019-04: We have rewritten the app. Secondly we have completely overhauled our support system and moved to a new support portal. Please consider trying it one more time. AND if you ask a question of our new support portal you will get a fast response :)

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  We have just released a brand new version of our Copy Space Cloud app! Please give it a try. The updates should be immediately available to your Confluence instance. It *might* require a page refresh.

  This new version fixes virtually all of the issues we were aware of in the past via new 'smart algorithm' we've implemented.We are going to be adding more improvements, but the important thing is that in all of our testing thus far copies seem to be working 100% of the time. That used to be somewhat unpredictable due to Confluence. That unpredictability stemmed from the Confluence Cloud platform rather than our app, but of course, would manifest to our customers as our app.

Cool! This is a very useful add-on. Now, I am free from tiresome tasks to copy spaces.

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  Appfire

  Thanks very much for submitting an update to your review and we are thrilled you are finding it to be so useful!

  Below is our original response:

  Basically the "add-on user" is created by the add-on when you install it. It is that 'copy-space' user that needs to have permission to create a space. Sorry for the confusion.

  This is a giant pain for all Cloud add-on developers. We will update our error message to be more helpful.

  The link below explains how it works and how to add permissions for that Cloud add-on user.

  https://artemis.atlassian.net/wiki/x/AoCoAg#CrossProductSupport/CommonTroubleshooting-Cloudadd-onPermissionRequirements

  Once you add 'create space' permissions to the user it should work and please consider updating your review :)