Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Export issues with transitions, comments, attachments (Server/DC), PDF (Server/DC), Excel and CSV export & bulk link issues
Export Jira Issues to Excel & CSV formats.
Export more than 1000 Jira issues.
Get more information from Issues.
Export issues:
To Excel: Get transitions, comments & attachments on XLSX files.
To CSV: Select predilect delimiters to export fields from Jira projects. Import back.
*Server supports more features.
Now is possible to export beyond Jira limits.
Get in a ZIP file, issues including its attachments, comments, and transitions, separated in different folders.
Enrich reports and get a wider perspective of your projects in Excel files or any other tool compliant with CSV format by exporting comments and transitions with unlimited issues.
Export Jira Issues to Excel, CSV and PDF formats.
Link issues needed to another, with just a click.
Export unlimited Jira issues.
Export to Excel: get transitions, comments & attachments on .XLSX files.
Export to CSV: select predilect delimiters to export fields from Jira projects. Import back.
Export to PDF: create better and reliable reports.
Bulk link your issues to another Jira issue previously filtered by columns. It could be a new one or an existing one.
Easily identify each Issue, supported with all kind of fields.
Now is possible to export more than 1000 issues.
Get in a ZIP file, issues with its attachments, comments, and transitions, separated in different folders.
Export Jira Issues to Excel, CSV and PDF formats.
Link issues needed to another, with just a click.
Export unlimited Jira issues.
Export to Excel: get transitions, comments & attachments on .XLSX files.
Export to CSV: select predilect delimiters to export fields from Jira projects. Import back.
Export to PDF: create better and reliable reports.
Bulk link your issues to another Jira issue previously filtered by columns. It could be a new one or an existing one.
Easily identify each Issue, supported with all kind of fields.
Now is possible to export more than 1000 issues.
Get in a ZIP file, issues with its attachments, comments, and transitions, separated in different folders.
More details
Export Jira issues with all project fields to different formats, expediting reporting and audting:
Single & multiple issue export* to XLSX, and CSV formats, compliant with any other tool.
Export unlimited issues.
Bulk link Jira issues to a new or an existing one.
Export directly from Jira's Issue Navigator, through a simple graphic interface.
Include to your exports:
Transitions: in-between information about each issue.
Comments: user comments on each issue.
Advantages:
Create reports easily.
Ideal for SLA management.
Import back the previously exported information, including the attachments and comments.
Make your audit process simple by looking into related issues to each project.
Nice front-end.
but nothing works. We received an e-mail from deiser.com which landed in spam because it was full of links and without any formatting and official signatures, so we had no attention that there was a DNS-problem on deiser.
They wrote everything is fixed. But nothing works. And we don't want to create an extra account just for getting support when we are paying for an app. That is not nice.
We are really sorry that Exporter is not working for you. We have just tested it and everything should be working as expected in Jira Cloud. We will try to contact you and try to solve this problem as soon as possible.
Thank you very much for this kind and amazing review. We are really glad that we could solve this. Our Dev team is really grateful for this and for the support this gives everyone in our team.
Everyone at DEISER thanks you for such a nice review. We'll keep working hard and try to make Exporter one of the best Exporting tools int he Marketplace. Also, please keep in mind that if you have any questions, we'll be glad to answer them.
This app enhances the exporting options in a very useful way.
Some of our users who lean more on being able to manage their team focused reports through Excel get the most from this app.
Special mention to the excellent support provided by Deiser when any bug or version incompatibilities were found.
Yes, you should be able to export all issues transitions. comments and attachments in Excel an PDF format. In CSV you will only be able to Export attachments and comments.
Very helpful tool, really help me to do my job.
Moreover, the support team is really dedicated and give quick answers everytime. Keep it up !
Thank you and great job
No discussion, this tool is very helpful: Exporting tickets with a lot of options and this without server load.
In additional the support staff responded very fast with a valid answer!
Great job, thanks!
This add-on enhances the insufficient default jira export functionalities in a very good way. Finally it's possible to define adequate delimiters for CSV exports. Moreover, the support team was very quick solving a specific problem when using Exporter in German Jira environments.
Hello Pascal, thank you very much for your review, we are glad that you find Exporter useful. If you need further support from us, don't hesitate to contact.
Hi. The new release of Exporter Cloud came with a problem of licenses and did not work. I've reported the issue, and Exporter worked again. The support team reacted very quick, and the issue was solved in only a few minutes. Thank you very much for your efficiency.
Hello Daniel, thank you for your comment. Stay tuned because so soon there will be a big update of Exporter and you will have this feature and much more.
I was using the trial version of the Exporter and ran into a CSV import problem with Jira. It turned out that Jira 7.2.3 does not handle multi line import for the Comment Body if the "Map field value" box is checked in the Jira import wizard (so if you have the same problem: leave it unchecked!). Although the problem was not in the Exporter plug-in, Deiser support helped me very well and together we were able to locate the problem in the standard Jira importer. Thank you Alvaro and colleagues!
Hi Paul, great to hear that we were able to help you on solving the problem. If you have any other one, don't hesitate to contact us. Enjoy using Exporter!
This needs some work, I have been using it to change owner of a comment. using CSV import. The only problem is the date format took some time to convert into something i could then import into jira. it allows m/d/yyyy and mm/dd/yyyy but would'nt it be better if it was something more universal like yyyy/mm/dd
Hello Charlie, thank you for your feedback. Actually there's no need to convert the dates, when importing into JIRA just need to set the date format (in JIRA), it has to be the same as the one that was exported in order to keep the consistency. If you have more issues or problems, do not hesitate to contact us at https://jira.deiser.com/support
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
Purchase the app at the non-legacy Unlimited (10000+ users) tier.
Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
1.7.5-ACJira Cloud• Released 2020-07-02
Summary
Minor version update
Details
FIXED BUG: Empty file when exporting only one issue
Versions
Version 2.7.6•Jira Server 7.0.0 - 8.12.1• Released 2020-01-10
Summary
Improvements and bug fixing
Details
We have dedicated this release to the internal beauty and fixing some reported bugs
Fixed issue type field rendering that was causing problems on the re-enable process.
Thanks for reporting
Cheers,
DEISER Team
Versions
Version 2.7.6•Jira Data Center 7.0.0 - 8.12.1• Released 2020-01-10
Summary
Improvements and bug fixing
Details
We have dedicated this release to the internal beauty and fixing some reported bugs
Fixed issue type field rendering that was causing problems on the re-enable process.
Thanks for reporting
Cheers,
DEISER Team
Installation
Log into your Jira instance as an admin.
Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
Click Find new apps or Find new add-ons from the left-hand side of the page.
Locate Exporter- Export Issues to Excel CSV PDF via search. The appropriate app version appears in the search results.
Click Try free to begin a new trial or Buy now to purchase a license for Exporter- Export Issues to Excel CSV PDF. You're prompted to log into MyAtlassian. Exporter- Export Issues to Excel CSV PDF begins to download.
Enter your information and click Generate license when redirected to MyAtlassian.
Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Exporter- Export Issues to Excel CSV PDF versions compatible with your instance, you can look through our version history page.
Log into your Jira instance as an admin.
Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
Locate Exporter- Export Issues to Excel CSV PDF.
Click Free trial to download and install your app.
You're all set! Click Close in the Installed and ready to go dialog.
Log into your Jira instance as an admin.
Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
Click Find new apps or Find new add-ons from the left-hand side of the page.
Locate Exporter- Export Issues to Excel CSV PDF via search. The appropriate app version appears in the search results.
Click Try free to begin a new trial or Buy now to purchase a license for Exporter- Export Issues to Excel CSV PDF. You're prompted to log into MyAtlassian. Exporter- Export Issues to Excel CSV PDF begins to download.
Enter your information and click Generate license when redirected to MyAtlassian.
Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Exporter- Export Issues to Excel CSV PDF versions compatible with your instance, you can look through our version history page.
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We received an e-mail from deiser.com which landed in spam because it was full of links and without any formatting and official signatures, so we had no attention that there was a DNS-problem on deiser.\n\nThey wrote everything is fixed. But nothing works. And we don't want to create an extra account just for getting support when we are paying for an app. That is not nice.","stars":1,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3369128","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3369128/response","rel":"self"}],"response":"<p> Hello Nina, </p> <p> We are really sorry that Exporter is not working for you. We have just tested it and everything should be working as expected in Jira Cloud. We will try to contact you and try to solve this problem as soon as possible. </p> <p> DEISERteam </p>","isPublic":true},"id":"3369128","date":"2020-07-02T08:20:19.000Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"},{"author":{"name":"WindHub Support","links":[{"href":"/rest/1.0/users/1396490","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058%3Aea66db81-a018-4e8f-80eb-abcdeabe99b5/2d32bcd6-b64f-4f98-9514-d64cae25fa7e/128","rel":"avatar"},{"href":"/users/1396490","rel":"alternate"}],"id":1396490,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:ea66db81-a018-4e8f-80eb-abcdeabe99b5/2d32bcd6-b64f-4f98-9514-d64cae25fa7e/128"},"review":"This app enhances the exporting options in a very useful way.\nSome of our users who lean more on being able to manage their team focused reports through Excel get the most from this app.\nSpecial mention to the excellent support provided by Deiser when any bug or version incompatibilities were found.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1396490","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1396490/response","rel":"self"}],"response":"<p> Hi WindHub Support, </p> <p> Thank you very much for your amazing review! We are really glad that we can help and we'll continue doing so as it is one of our top standards. </p> <p> The whole DEISER team is really grateful for your words. </p> <p> Thank again and all the best. </p>","isPublic":true},"id":"1396490","date":"2020-03-20T10:11:21.537Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"},{"author":{"name":"Benjamin Diepolder","links":[{"href":"/rest/1.0/users/2149381","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/BD-1.png","rel":"avatar"},{"href":"/users/2149381","rel":"alternate"}],"id":2149381,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/BD-1.png"},"review":"Thank you for the fast hotfix release for the Atlassian Cloud instance to be able to use the Export with a selectable filter.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/2149381","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/2149381/response","rel":"self"}],"response":"<p> Hi Benjamin, </p> <p> Thank you very much for this kind and amazing review. We are really glad that we could solve this. Our Dev team is really grateful for this and for the support this gives everyone in our team. </p> <p> We will be looking forward to making this better. </p> <p> All the best, </p> <p> DEISERTeam </p>","isPublic":true},"id":"2149381","date":"2020-03-17T10:36:21.682Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"},{"author":{"name":"Hızır Bilişim","links":[{"href":"/rest/1.0/users/3881797","rel":"self"},{"href":"https://secure.gravatar.com/avatar/bc3c3fa8138fc1739121aea1e61fcbd1?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FHB-5.png","rel":"avatar"},{"href":"/users/3881797","rel":"alternate"}],"id":3881797,"pictureUri":"https://secure.gravatar.com/avatar/bc3c3fa8138fc1739121aea1e61fcbd1?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FHB-5.png"},"review":"Hello, is it possible to export activity history with this app?","stars":3,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3881797","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3881797/response","rel":"self"}],"response":"<p> Hi, </p> <p> Thanks for writing that review. </p> <p> Yes, you should be able to export all issues transitions. comments and attachments in Excel an PDF format. In CSV you will only be able to Export attachments and comments. </p> <p> Please in order to raise this concern or any further ones, please go to our Service Desk portal and raise a ticket here: <a href=\"https://jira.deiser.com/servicedesk/customer/portal/1\">https://jira.deiser.com/servicedesk/customer/portal/1</a> </p> <p> Thanks again and all the best, </p> <p> DEISER. </p>","isPublic":true},"id":"3881797","date":"2020-02-26T05:54:31.117Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"},{"author":{"name":"Chris Christou","links":[{"href":"/rest/1.0/users/3412471","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5ca5f5473318e72736efb491/feb8be3b-4025-45e6-81c9-ca57e4da501e/128","rel":"avatar"},{"href":"/users/3412471","rel":"alternate"}],"id":3412471,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5ca5f5473318e72736efb491/feb8be3b-4025-45e6-81c9-ca57e4da501e/128"},"review":"Downloaded the trial version, so far it is working well, and their help is excellent. ","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3412471","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3412471/response","rel":"self"}],"response":"<p> Hello Chris, </p> <p> Everyone at DEISER thanks you for such a nice review. We'll keep working hard and try to make Exporter one of the best Exporting tools int he Marketplace. Also, please keep in mind that if you have any questions, we'll be glad to answer them. </p> <p> Thanks again and all the best, </p> <p> The DEISER Team. </p>","isPublic":true},"id":"3412471","date":"2019-11-28T10:29:27.220Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"}],"numReviews":23},"categories":[{"links":[{"href":"/rest/1.0/plugins?category=Charts+%26+diagramming","rel":"self"},{"href":"/search?category=Charts+%26+diagramming","rel":"alternate"}],"name":"Charts & diagramming"},{"links":[{"href":"/rest/1.0/plugins?category=IT+%26+helpdesk","rel":"self"},{"href":"/search?category=IT+%26+helpdesk","rel":"alternate"}],"name":"IT & 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Ortigueira","links":[{"href":"/rest/1.0/users/2136013","rel":"self"},{"href":"/users/2136013","rel":"alternate"},{"href":"/rest/1.0/vendors/27570/contacts/2136013","rel":"delete-relationship"}],"id":2136013,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/MO-0.png"},{"name":"Pedro Luengo","links":[{"href":"/rest/1.0/users/1250513","rel":"self"},{"href":"/users/1250513","rel":"alternate"},{"href":"/rest/1.0/vendors/27570/contacts/1250513","rel":"delete-relationship"}],"id":1250513,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/PL-6.png"},{"name":"Roberto Martínez Hernández","links":[{"href":"/rest/1.0/users/2583313","rel":"self"},{"href":"/users/2583313","rel":"alternate"},{"href":"/rest/1.0/vendors/27570/contacts/2583313","rel":"delete-relationship"}],"id":2583313,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/RH-4.png"},{"name":"Rubén 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912 824 700"}},"address":{"city":"Madrid","postCode":"28037","state":"CAM","country":"Spain","line1":"c/ Valentín Beato, 22","line2":"Planta baja, derecha"},"cloudSecure":true,"otherContactDetails":"","verified":false,"phone":"+34 912 824 700"}
{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews?limit=5&hosting=cloud","rel":"self"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews?offset=5&limit=5&hosting=cloud","rel":"next","type":"application/json"}],"reviews":[{"author":{"name":"Nina Barutha","links":[{"href":"/rest/1.0/users/3369128","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5cb5676d86a000118fc860e5/41112428-5cfd-48a9-8519-845b378356e6/128","rel":"avatar"},{"href":"/users/3369128","rel":"alternate"}],"id":3369128,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5cb5676d86a000118fc860e5/41112428-5cfd-48a9-8519-845b378356e6/128"},"review":"Nice front-end.\nbut nothing works. We received an e-mail from deiser.com which landed in spam because it was full of links and without any formatting and official signatures, so we had no attention that there was a DNS-problem on deiser.\n\nThey wrote everything is fixed. But nothing works. And we don't want to create an extra account just for getting support when we are paying for an app. That is not nice.","stars":1,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3369128","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3369128/response","rel":"self"}],"response":"<p> Hello Nina, </p> <p> We are really sorry that Exporter is not working for you. We have just tested it and everything should be working as expected in Jira Cloud. We will try to contact you and try to solve this problem as soon as possible. </p> <p> DEISERteam </p>","isPublic":true},"id":"3369128","date":"2020-07-02T08:20:19.000Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"},{"author":{"name":"Benjamin Diepolder","links":[{"href":"/rest/1.0/users/2149381","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/BD-1.png","rel":"avatar"},{"href":"/users/2149381","rel":"alternate"}],"id":2149381,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/BD-1.png"},"review":"Thank you for the fast hotfix release for the Atlassian Cloud instance to be able to use the Export with a selectable filter.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/2149381","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/2149381/response","rel":"self"}],"response":"<p> Hi Benjamin, </p> <p> Thank you very much for this kind and amazing review. We are really glad that we could solve this. Our Dev team is really grateful for this and for the support this gives everyone in our team. </p> <p> We will be looking forward to making this better. </p> <p> All the best, </p> <p> DEISERTeam </p>","isPublic":true},"id":"2149381","date":"2020-03-17T10:36:21.682Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"},{"author":{"name":"Chris Christou","links":[{"href":"/rest/1.0/users/3412471","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5ca5f5473318e72736efb491/feb8be3b-4025-45e6-81c9-ca57e4da501e/128","rel":"avatar"},{"href":"/users/3412471","rel":"alternate"}],"id":3412471,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5ca5f5473318e72736efb491/feb8be3b-4025-45e6-81c9-ca57e4da501e/128"},"review":"Downloaded the trial version, so far it is working well, and their help is excellent. ","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3412471","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3412471/response","rel":"self"}],"response":"<p> Hello Chris, </p> <p> Everyone at DEISER thanks you for such a nice review. We'll keep working hard and try to make Exporter one of the best Exporting tools int he Marketplace. Also, please keep in mind that if you have any questions, we'll be glad to answer them. </p> <p> Thanks again and all the best, </p> <p> The DEISER Team. </p>","isPublic":true},"id":"3412471","date":"2019-11-28T10:29:27.220Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"},{"author":{"name":"Keith Deaville","links":[{"href":"/rest/1.0/users/2777961","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058%3A0c7f4e8f-a864-49ad-8a03-ccad50cb8074/8ae2ab2f-32ce-4e8f-8a97-45da6a3af4b0/128","rel":"avatar"},{"href":"/users/2777961","rel":"alternate"}],"id":2777961,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:0c7f4e8f-a864-49ad-8a03-ccad50cb8074/8ae2ab2f-32ce-4e8f-8a97-45da6a3af4b0/128"},"review":"Worked great. Would recommend if you need to export Jira issues with comments attached.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/2777961","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"id":"2777961","date":"2019-08-03T03:55:28.908Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"},{"author":{"name":"John Giamougiannis","links":[{"href":"/rest/1.0/users/1918013","rel":"self"},{"href":"https://secure.gravatar.com/avatar/f9abedc04b410d90b36c5a5b977997d3?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FJG-1.png","rel":"avatar"},{"href":"/users/1918013","rel":"alternate"}],"id":1918013,"pictureUri":"https://secure.gravatar.com/avatar/f9abedc04b410d90b36c5a5b977997d3?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FJG-1.png"},"review":"Excellent support! Keep up the good work Deiser Team!","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1918013","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"id":"1918013","date":"2018-12-14T13:58:15.957Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"cloud"}],"numReviews":18}
{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews?limit=5&hosting=server","rel":"self"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews?offset=5&limit=5&hosting=server","rel":"next","type":"application/json"}],"reviews":[{"author":{"name":"WindHub Support","links":[{"href":"/rest/1.0/users/1396490","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058%3Aea66db81-a018-4e8f-80eb-abcdeabe99b5/2d32bcd6-b64f-4f98-9514-d64cae25fa7e/128","rel":"avatar"},{"href":"/users/1396490","rel":"alternate"}],"id":1396490,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:ea66db81-a018-4e8f-80eb-abcdeabe99b5/2d32bcd6-b64f-4f98-9514-d64cae25fa7e/128"},"review":"This app enhances the exporting options in a very useful way.\nSome of our users who lean more on being able to manage their team focused reports through Excel get the most from this app.\nSpecial mention to the excellent support provided by Deiser when any bug or version incompatibilities were found.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1396490","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1396490/response","rel":"self"}],"response":"<p> Hi WindHub Support, </p> <p> Thank you very much for your amazing review! We are really glad that we can help and we'll continue doing so as it is one of our top standards. </p> <p> The whole DEISER team is really grateful for your words. </p> <p> Thank again and all the best. </p>","isPublic":true},"id":"1396490","date":"2020-03-20T10:11:21.537Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"},{"author":{"name":"Hızır Bilişim","links":[{"href":"/rest/1.0/users/3881797","rel":"self"},{"href":"https://secure.gravatar.com/avatar/bc3c3fa8138fc1739121aea1e61fcbd1?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FHB-5.png","rel":"avatar"},{"href":"/users/3881797","rel":"alternate"}],"id":3881797,"pictureUri":"https://secure.gravatar.com/avatar/bc3c3fa8138fc1739121aea1e61fcbd1?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FHB-5.png"},"review":"Hello, is it possible to export activity history with this app?","stars":3,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3881797","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/3881797/response","rel":"self"}],"response":"<p> Hi, </p> <p> Thanks for writing that review. </p> <p> Yes, you should be able to export all issues transitions. comments and attachments in Excel an PDF format. In CSV you will only be able to Export attachments and comments. </p> <p> Please in order to raise this concern or any further ones, please go to our Service Desk portal and raise a ticket here: <a href=\"https://jira.deiser.com/servicedesk/customer/portal/1\">https://jira.deiser.com/servicedesk/customer/portal/1</a> </p> <p> Thanks again and all the best, </p> <p> DEISER. </p>","isPublic":true},"id":"3881797","date":"2020-02-26T05:54:31.117Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"},{"author":{"name":"Basile Demaret","links":[{"href":"/rest/1.0/users/2741489","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5b1f8a6285f7f7170d7ec90b/c336bed9-2b92-455d-b406-821dbdfa2a42/128","rel":"avatar"},{"href":"/users/2741489","rel":"alternate"}],"id":2741489,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/5b1f8a6285f7f7170d7ec90b/c336bed9-2b92-455d-b406-821dbdfa2a42/128"},"review":"Very helpful tool, really help me to do my job.\nMoreover, the support team is really dedicated and give quick answers everytime. Keep it up !\nThank you and great job ","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/2741489","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"id":"2741489","date":"2018-07-10T13:16:15.086Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"},{"author":{"name":"Marcus Wiering","links":[{"href":"/rest/1.0/users/1231779","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058%3A080c6b87-5552-4617-b61e-ef034edf33e2/213818ac-302b-49ad-8468-fb0a7f9cf723/128","rel":"avatar"},{"href":"/users/1231779","rel":"alternate"}],"id":1231779,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:080c6b87-5552-4617-b61e-ef034edf33e2/213818ac-302b-49ad-8468-fb0a7f9cf723/128"},"review":"No discussion, this tool is very helpful: Exporting tickets with a lot of options and this without server load.\nIn additional the support staff responded very fast with a valid answer!\nGreat job, thanks!","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1231779","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1231779/response","rel":"self"}],"response":"<p> Hello Marcus, thank you very much for your review, we are happy that you find Exporter useful. The support team will be always ready to help. </p> <p> Cheers, </p> <p> DEISER Team </p>","isPublic":true},"id":"1231779","date":"2018-03-16T07:41:46.661Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"},{"author":{"name":"Pascal Bürgy","links":[{"href":"/rest/1.0/users/1315299","rel":"self"},{"href":"https://secure.gravatar.com/avatar/0908c8d4a1af285d6ddc6f49851b3ab4?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FPB-3.png","rel":"avatar"},{"href":"/users/1315299","rel":"alternate"}],"id":1315299,"pictureUri":"https://secure.gravatar.com/avatar/0908c8d4a1af285d6ddc6f49851b3ab4?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FPB-3.png"},"review":"This add-on enhances the insufficient default jira export functionalities in a very good way. Finally it's possible to define adequate delimiters for CSV exports. Moreover, the support team was very quick solving a specific problem when using Exporter in German Jira environments.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1315299","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1315299/response","rel":"self"}],"response":"<p> Hello Pascal, thank you very much for your review, we are glad that you find Exporter useful. If you need further support from us, don't hesitate to contact. </p> <p> Cheers, </p> <p> DEISER Team </p>","isPublic":true},"id":"1315299","date":"2017-12-22T12:49:09.116Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF","hosting":"server"}],"numReviews":14}
{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews?limit=5&hosting=datacenter","rel":"self"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews?offset=5&limit=5&hosting=datacenter","rel":"next","type":"application/json"}],"reviews":[{"author":{"name":"Quentin MERCIER","links":[{"href":"/rest/1.0/users/1274402","rel":"self"},{"href":"https://secure.gravatar.com/avatar/367e8f8c30c82cab2cc027b81b5e6780?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FQM-3.png","rel":"avatar"},{"href":"/users/1274402","rel":"alternate"}],"id":1274402,"pictureUri":"https://secure.gravatar.com/avatar/367e8f8c30c82cab2cc027b81b5e6780?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FQM-3.png"},"review":"The app do the job and the support team react very quick ! Thank you !","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1274402","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1274402/response","rel":"self"}],"response":"<p> Thanks a lot Ludovic for the review and reporting the issue. If you need further support, please contact us. </p> <p> Regards </p> <p> DEISER Team </p>","isPublic":true},"id":"1274402","date":"2017-07-03T07:49:39.476Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF"},{"author":{"name":"Rafael Hernampérez","links":[{"href":"/rest/1.0/users/1917769","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058%3Ab979c0ca-098a-4c14-9629-d297b9cf9e9f/4ec4f9f3-f372-4914-a966-1f09011d3157/128","rel":"avatar"},{"href":"/users/1917769","rel":"alternate"}],"id":1917769,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:b979c0ca-098a-4c14-9629-d297b9cf9e9f/4ec4f9f3-f372-4914-a966-1f09011d3157/128"},"review":"Hi. The new release of Exporter Cloud came with a problem of licenses and did not work. I've reported the issue, and Exporter worked again. The support team reacted very quick, and the issue was solved in only a few minutes. Thank you very much for your efficiency.","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1917769","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1917769/response","rel":"self"}],"response":"<p> Hi Rafael, thank you very much for your review. If you have further needs, don't hesitate to contact us.DEISER Team </p>","isPublic":true},"id":"1917769","date":"2017-04-20T10:21:52.980Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF"},{"author":{"name":"Daniel Pollak","links":[{"href":"/rest/1.0/users/1854769","rel":"self"},{"href":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058%3A9894ec97-29e6-4277-9307-441c06a09a8c/3cda0f36-4ac0-4025-ac89-41dce37edc77/128","rel":"avatar"},{"href":"/users/1854769","rel":"alternate"}],"id":1854769,"pictureUri":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:9894ec97-29e6-4277-9307-441c06a09a8c/3cda0f36-4ac0-4025-ac89-41dce37edc77/128"},"review":"Excel (All) without any Special Features is heavily missed!","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1854769","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1854769/response","rel":"self"}],"response":"<p> Hello Daniel, thank you for your comment. Stay tuned because so soon there will be a big update of Exporter and you will have this feature and much more. </p>","isPublic":true},"id":"1854769","date":"2017-02-22T10:35:32.051Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF"},{"author":{"name":"Paul Braakman","links":[{"href":"/rest/1.0/users/1878125","rel":"self"},{"href":"https://secure.gravatar.com/avatar/8a583e301a2bb01d15fbb690022e4d3a?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FPB-3.png","rel":"avatar"},{"href":"/users/1878125","rel":"alternate"}],"id":1878125,"pictureUri":"https://secure.gravatar.com/avatar/8a583e301a2bb01d15fbb690022e4d3a?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FPB-3.png"},"review":"I was using the trial version of the Exporter and ran into a CSV import problem with Jira. It turned out that Jira 7.2.3 does not handle multi line import for the Comment Body if the \"Map field value\" box is checked in the Jira import wizard (so if you have the same problem: leave it unchecked!). Although the problem was not in the Exporter plug-in, Deiser support helped me very well and together we were able to locate the problem in the standard Jira importer. Thank you Alvaro and colleagues!","stars":4,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1878125","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1878125/response","rel":"self"}],"response":"<p> Hi Paul, great to hear that we were able to help you on solving the problem. If you have any other one, don't hesitate to contact us. Enjoy using Exporter! </p> <p> Thank you and regards, DEISER Team. </p>","isPublic":true},"id":"1878125","date":"2016-10-26T13:17:45.862Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF"},{"author":{"name":"Christian Pitt Roche","links":[{"href":"/rest/1.0/users/1824766","rel":"self"},{"href":"https://secure.gravatar.com/avatar/13c2f4fadd608bdff8e61c91d8abcffa?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FCR-5.png","rel":"avatar"},{"href":"/users/1824766","rel":"alternate"}],"id":1824766,"pictureUri":"https://secure.gravatar.com/avatar/13c2f4fadd608bdff8e61c91d8abcffa?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FCR-5.png"},"review":"This needs some work, I have been using it to change owner of a comment. using CSV import. The only problem is the date format took some time to convert into something i could then import into jira. it allows m/d/yyyy and mm/dd/yyyy but would'nt it be better if it was something more universal like yyyy/mm/dd","stars":2,"flags":[],"reviewFlags":[],"flagged":false,"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1824766","rel":"self"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=reviews","rel":"alternate"},{"href":"/apps/1212073/exporter-export-issues-to-excel-csv-pdf?tab=overview","rel":"plugin","type":"text/html"},{"href":"/rest/1.0/plugins/com.deiser.jira.exporter","rel":"plugin","type":"application/json"}],"helpfulVotes":0,"response":{"links":[{"href":"/rest/1.0/plugins/com.deiser.jira.exporter/reviews/1824766/response","rel":"self"}],"response":"<p> Hello Charlie, thank you for your feedback. Actually there's no need to convert the dates, when importing into JIRA just need to set the date format (in JIRA), it has to be the same as the one that was exported in order to keep the consistency. If you have more issues or problems, do not hesitate to contact us at https://jira.deiser.com/support </p>","isPublic":true},"id":"1824766","date":"2016-09-15T11:01:19.003Z","totalVotes":0,"pluginName":"Exporter- Export Issues to Excel CSV PDF"}],"numReviews":9}
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