FIXED BUG: Empty file when exporting only one issue

We have dedicated this release to the internal beauty and fixing some reported bugs

• Fixed issue type field rendering that was causing problems on the re-enable process.

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• Fixed issue type field rendering that was causing problems on the re-enable process.

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• Transitions are now exporting the status raw duration properly.

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• Transitions are now exporting the status raw duration properly.

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• Fixed: the export name was causing problems in some systems.
• Fixed: number scripted fields from ScriptRunner are now rendered properly.

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• Fixed: the export name was causing problems in some systems.
• Fixed: number scripted fields from ScriptRunner are now rendered properly.

Thanks for reporting

Cheers,

DEISER Team

Compatibility with Jira 8. More improvements on the attachment export process.

Cheers,

DEISER Team

Compatibility with Jira 8. More improvements on the attachment export process.

Cheers,

DEISER Team

We have fixed an issue related to the attachment export. Now, issue attachments that were attached to issues before Jira 7 will be exported well.

Cheers,

DEISER Team

We have fixed an issue related to the attachment export. Now, issue attachments that were attached to issues before Jira 7 will be exported well.

Cheers,

DEISER Team

We have fixed some issues related to the format in Excel and made minor improvements:

• Numbers and dates now appear as native in Excel
• Link to issues now takes in mind the permissions to link
• Special characters supported in JQL
• Removed development field (Jira software internal field)

Cheers,

DEISER Team

We have fixed some issues related to the format in Excel and made minor improvements:

• Numbers and dates now appear as native in Excel
• Link to issues now takes in mind the permissions to link
• Special characters supported in JQL
• Removed development field (Jira software internal field)

Cheers,

DEISER Team

Now you can see in the exported files the fields from nFeed and cPrime Power Custom Fields

Cheers,

DEISER Team

Now you can see in the exported files the fields from nFeed and cPrime Power Custom Fields

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED Now it's possible to export searches with Cyrillic characters.
• FIXED Now it's possible to export searches that include the # character.

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED Now it's possible to export searches with Cyrillic characters.
• FIXED Now it's possible to export searches that include the # character.

Thanks for reporting

Cheers,

DEISER Team

This version gives support to Exporter being certified as an Atlassian Data Center optimized app.

We have also dedicated this release to the internal beauty and fixing some reported bugs

• FIXED UTF-8 Support of the JQL used by Exporter

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED UTF-8 Support of the JQL used by Exporter

Thanks for reporting

Cheers,

DEISER Team

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED When exporting the comments, only those that the user has permission to see will be exported
• FIXED Improved the special characters rendering on CSV exports
• FIXED Language issues with Status and Type fields

Thanks for reporting

Cheers,

DEISER Team

NEW Now you can see in Exporter the script fields that you have configured using Adaptavist's ScriptRunner.

Cheers,

DEISER Team

Now you can see the project fields that you have mapped into Jira custom fields in your exported files

Haven't you tried Profields? Check it out and start organizing better your Jira Projects http://bit.ly/profields-srv

Cheers,

DEISER Team

• FIXED Dates don't render well when the user has the Jira default timezone
• FIXED Exporting error when a field has some special characters

Cheers,

DEISER Team

Now the Customer Request Type, a JIRA Service Desk custom field is formatted in Exporter.

Cheers,

DEISER Team

• Fixed an error with the dates, now are shown and exported with the user timezone.
• Fixed incompatibility with JIRA 7.9.0 and Safari, making dates not shown
• Changed progress bar color to blue

In this version, we've worked in the internal beauty to make a better export experience. Now if you have Profields' fields mapped as custom fields, they don't cause Exporter to hang out.

Thank you for reporting,

Cheers,

DEISER Team

• Security level should be exported with its name and not the id
• Environment field is exporting a bad value
• Resolution field should be exported with Unresolved value by default
• Attachments are not being exported well when the project key was renamed

Thank you for reporting,

Cheers,

DEISER Team

• Fixed attachment and parent data for CSV exports
• Minor performance improvements

NEW:

• PDF Export now Issue Comments and Transitions
• Jira Admins can limit the number of issues to export. Available in Manage Add-ons → Exporter→ Administration
• Jira Admins can opt-out send anonymous analytics. Available in Manage Add-ons → Exporter→ Administration

FIXES:

• JQL with access marks wasn't working properly
• Users (single or multiple) weren't rendered right
• Project name wasn't showing correctly
• Link to issue includes own issue to the linked list

Thank you for reporting

Cheers,

DEISER Team

Fixed: Assignee and Reporter weren't shown correctly. User links were broken under certain circumstances

Thank you for reporting

Cheers,

DEISER Team

NEW:

• New export type: PDF!
• Support for Excel latest format: Excel export now is done as XLSX instead of XLS.
• Trial licenses are now able to export all their data. Some data will be obfuscated, but you can export as many issues as you want.
• Performance improvements.

FIXES:

• Fixed the Customer Request Type field data.
• Fixed the Epic Link field.
• Fixed date fields to be more accurate to your JIRA configuration.
• Fixed the Excel exports for cells with list fields: now there won't be a comma after the last item.

FIXES:

• Fixed an error that Exporter wasn't working correctly if the JIRA language wasn't English or Spanish. Sorry about that.

Cheers,

DEISER Team

NEW:

• The moment has come, now you can export Jira Service Desk into Excel and CSV. Fields like First response SLA, Resolution SLA, and Customer Request Type are now available.
• Trial behavior, now with a trial license you can export unlimited issues and test the full experience of Exporter. Just we will hide a random field of every issue. Is only a matter of preventing abuses, if need something else to try Exporter, let us know at https://jira.deiser.com/support

FIXES:

• Fixed an error with the author name in issues' comments
• Fixed an error when loading Exporter with issuefunction from script runner in JQL

Cheers,

DEISER Team

- Group pickers are now formatted and properly exported.

- User pickers are now formatted as other user fields.

- Creator field fixed.

- Fixed some problem on math operations.

- Translation improvements.

Added compatibility with Jira version 7.4.2

Resolved the problem that was affecting only Jira instances installed on a CentOS/RedHat and was causing that with the time a lot of processes keep opened and was causing an impact on the instance.

IMPORTANT! If you have a CentOS/RedHat distribution, we strongly recommend following these instructions to prevent malfunctions:

1) Uninstall Exporter

2) Reboot Jira (this will close the previous open connections)

3) Install Exporter again, the latest version (2.1.5)

Thank you so much for your patience and reporting.If you have further problems don't hesitate to contact us at our Service Desk: https://jira.deiser.com/support

We have dedicated this release to fix some problems:

• A bug on the Epic Link fields that was causing the export file not showing correctly or without all the issues
• An error that was causing the labels not showing on the exported file

Thanks a lot for reporting them and sorry for the inconveniences

In this release we have put our efforts on the inner beauty and fixed some bugs:

• The number fields now appear formatted as numbers in Excel
• When Exporter can't find the attachments to export will generate a text file with the non-exported files.
• When there are files with the same name, Exporter will handle them correctly

Sometimes the things fail under some circumstances and Exporter couldn't be less. Thanks to some users we have detected that sometimes Exporter wasn't able to write the exported file in the Jira storage. Sorry about that and thank you for reporting

We have done some adjustments to improve Exporter and fixed a bug that was causing the transition log not showing properly. Thank you for the feedback

In this version we have added compatibility with Jira Software Fields and fixed some bugs.

Thank you very much for your feedback and requests, in this version we have:

• Added a service to clean the temporarily exported files created
• Fixed a bug that was causing Exporter didn't work well when a JQL had simple quotes
• Now users will get the Display name instead of the username
• Added the screen to inform when the file is not available
• On CSV export the Attachment column will be exported only when this content is selected
• Fixed a bug that was causing the special fields on CSV to be exported more than one time
• Performance improvements

This simple but useful add-on allows you to export all fields you need from Jira projects to Excel and any other compliant tool or formats accompanied with all details you need. Boost your capabilities into the creation of better reports by:

• Export to Excel and CSV, formats compliant with any other tool.
• Get more than 1000 issues
• Include into your exports:
  • Transitions: Get all the in-between information about each issue.
  • Comments: Obtain a wider perspective of your projects with possibly user comments
  • Attachments: Collect from each issue all extra information such as images, audios or any other related material.
• Link to other Issues.
• Import back the previously exported information.

Exporting fields, made just painless with Exporter 2.0

In this release we have worked on internal beauty, making performance improvements and minor bug fixing.

We are happy to announce the new DEISER brand image and with it Exporter changes as well, new logo, new colours.

We have also improved the internal beauty of Exporter with better stability and performance.

• Exporter compatible with Jira 7.

Fixed in this release:

• They are replaced in comments, description and text fields, the double quotes in single quotes.

Fixed in this release:

• Description fields supports multiple lines.

Fixed in this release:

• Comments header changed for Comments exports.

Fixed in this release:

• Now it is possible to export correctly text fields with several lines for CSV exports
• Text fields with delimiters are now well exported for CSV exports.
• Comments are now exported with its creator name and creation date. This fits perfectly with Jira import process.

• Exporter is now compatible with Jira Data Center instances.

• New Feature: CSV Export.
• New Feature: Added compatibility with tempMax parameter

• It has been added more columns to the transition log exporter.

This release contains the following features:

• Export Issue Comments to Excel.
• Export Issue Transitions to Excel.